Coral Trace Manor in Cape Coral, FL

Pros

• Aspire is an outstanding facility with a professional, attentive, and caring staff.
• The Aspire environment is clean, well-organized, and supportive, making rehabilitation a positive experience.
• Joandres, the Nurse Practitioner, provided excellent care and supervision to the patient's father.
• The Aspire team goes above and beyond to create a loving and friendly environment.
• The therapy program at Aspire is very good, with attentive nurses and CNAs.
• Coral Trace is an amazing facility with professional, friendly staff who are patient-focused and accommodating.
• The Coral Trace staff are kind, professional, and dedicated to residents' well-being.
• The Coral Trace therapy center is phenomenal.
• CNA Ste-Heleine Joseph is kind and helpful, going above expectations and always smiling.
• Coral Trace has been like family, with consistently pleasant and clean surroundings.
• The admissions staff and administration are helpful and reassuring.
• Coral Trace's administrators and nursing leadership are capable, caring, and accommodating.
• The rooms at Coral Trace are spacious and the facilities are spotless.

Cons

• The HR representative was described as unprofessional and lacking empathy, with no clear communication or follow-up.
• The facility was labeled terrible and a nightmare, with reports of discrimination and consent issues in transfers.
• A staff member allegedly questioned a patient's citizenship, suggesting bias.
• The patient was placed in a room with an unstable roommate who repeatedly touched him, raising safety concerns.
• Medications were not administered on time, causing withdrawal and hindering therapy.
• The rooms and common areas were described as filthy, with bedsores and urine, and staff were often rude and uncaring.
• Discharge communication was poor, with no updates or information about follow-up care.
• Several reviews warned to avoid placing loved ones there due to short-staffing and neglect.

Review

Coral Trace Manor in Cape Coral is best suited for families prioritizing a rehab-focused stay, where the primary value lies in a structured therapy program and a generally clean, approachable environment. Several reviews highlight a capable rehabilitation department - physical, occupational, and speech therapy - that helps residents regain function after surgery or illness. When the patient is in the right pod with attentive therapists and nurses, outcomes can be favorable and residents appear engaged, motivated, and mobile again. This community tends to shine for short-term skilled care where the goal is to restore independence, with a front-desk experience and admissions process that many families find welcoming and organized.

That said, alternatives should be on the radar for families with heavier long-term care needs or a demand for unwavering day-to-day reliability. The most frequent caveat across reviews concerns consistency and communication: delayed or missing med administration, sporadic nurse availability, and caller-log gaps that leave families guessing about a loved one's status. For dementia care, ongoing medical management, or residents who require highly predictable routines and rapid response to calls, options with stronger documented track records in safety, transparency, and family communication may be wiser choices. The facility may still be a solid fit, but the long-term risk profile warrants careful comparison with peers.

The pros and cons play out in a nuanced balance. On the positive side, therapy programs receive repeated praise for effectiveness, with caregivers taking the time to work with patients and explain progress. Cleanliness and a professional demeanor among many staff members also appear consistently in favorable notes, along with a welcoming admissions experience and a treatment-first attitude from some clinicians. Yet the counterweight is substantial: there are numerous accounts of poor communication, unresponsiveness, and even alarming claims of neglect or safety failures. Bedside care, timely medication delivery, and responsive assistance at night are repeatedly challenged in multiple reviews, creating a credibility gap between excellent rehab and inconsistent daily oversight.

These conflicting signals suggest a core pattern: Coral Trace can deliver meaningful rehab and supportive therapy when the care team is cohesive and properly resourced, but systemic gaps in staffing, management, and communication erode trust and safety in the eyes of families. Positive stories tend to cluster around incident-free periods, engaged CNAs and nurses, and well-run discharge planning, while negative episodes involve missed call-bell responses, reports of bedsores or infection, and frustrations with administrative communication. The best course is to read the room during a tour, verify current staffing levels, and request a candid discussion about how care plans are updated and shared with families.

For families actively touring facilities, several practical checkpoints can mitigate risk. Ask for recent nurse-to-resident ratios and who covers night shifts; request a sample daily care plan and a copy of the most recent discharge or transfer notes; verify how medication administration is tracked and how often med rooms are audited. Inspect the physical environment with attention to cleanliness of rooms, bathrooms, and common areas; observe how aides interact with residents and whether call buttons and remotes are accessible. Speak with multiple departments - nursing, therapy, social work, and administration - and insist on speaking with current families about what actually happens on a typical day. Request specific contingencies for urgent transfers or escalation of concerns.

The bottom line is clear. Coral Trace Manor can be a strong choice for short-term rehab when therapy is the priority and the care team demonstrates reliability and compassion across shifts. For long-term residence, memory care, or situations demanding constant, flawless communication and meticulous medical oversight, alternatives with proven, consistent performance on safety and family updates are worth evaluating. A disciplined, hands-on tour and a frank conversation about staffing, accountability, and discharge pathways will reveal where Coral Trace stands for a given loved one. When in doubt, plan to compare with a second facility known for steadier daily operations before making a final commitment.

Restaurants

• Taco Bell (0.3 miles)
• House of Omelets (1.4 miles)
• Bonefish Grill (1.5 miles)
• Coco Bakery (2.3 miles)
• Pollo Operations (2.6 miles)
• Domino's Pizza (2.7 miles)
• Taco Bell (2.7 miles)

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (1 miles)
• Walgreens (2.1 miles)
• Caloosa Pharmacy (2.1 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.8 miles)
• Walgreens (3.8 miles)

Physicians

• Orthopedic Associates (1.6 miles)
• Quigley Thomas A MD (1.6 miles)
• Edward R Dupay Jr DO (1.6 miles)
• Lehigh Medical Group (1.7 miles)
• Mackie Christine MD (2 miles)
• Maternal Fetal Medicine (2.1 miles)
• Shari L Skinner MD (2.1 miles)

Hospitals

• Lee Memorial Health System (2.1 miles)
• Lee Health Asthma/COPD Management - Cape Coral Hospital (2.1 miles)
• LPG Pain Management - Cape Coral Hospital (2.2 miles)
• Psychiatry Consultation Services - Cape Coral Hospital (2.2 miles)
• Lee County VA Healthcare Center (4.3 miles)
• Healthpark Medical Center (6.6 miles)

Cafes

• Panera Bread (3 miles)
• Starbucks (3.3 miles)
• Starbucks (4.1 miles)
• Urban Buzz Coffee (5.7 miles)
• Starbucks (6 miles)
• Panera Bread (6 miles)

Places of Worship

• St Andrew Catholic Church (3.7 miles)

Parks

• Seahawk Park (4.2 miles)
• Calypso Park (4.2 miles)
• Horton Park (4.8 miles)
• Jaycee Park (5.8 miles)
• Sirenia Vista Park (6.1 miles)

Theaters

• AMC Merchants Crossing 16 (5.1 miles)