Coral Trace Manor

Pros

• The physical therapy department received praise for being great and helping patients thrive in their rehabilitation.
• Some staff members demonstrated caring and compassion towards patients, creating a positive experience for individuals like the husband mentioned.
• The food quality was noted to be good, with references to home cooking and enjoyable meals.
• One reviewer expressed satisfaction with the communication from the staff regarding their loved one's care, indicating that they felt well-informed.
• A family member found the facility to be clean, with helpful and accommodating staff who made efforts to enhance their loved one's comfort during their stay.
• The beauty shop services were appreciated, making residents feel special and cared for during their time at the facility.
• In one instance, a resident was able to enjoy interactions with staff who had a good sense of humor, contributing positively to her experience.

Cons

• The staff demonstrated a total lack of empathy and complete disregard for their patients' well-being.
• Many family members reported that the staff was rude, unhelpful, and dismissive during visits and phone calls.
• Residents were often left unattended for long periods, leading to neglect and poor hygiene.
• The facility's conditions, including filthy rooms and broken furniture, contributed to a depressing environment.
• Communication from social services was inadequate, causing significant frustration for families trying to ensure proper care for their loved ones.
• There were frequent complaints about mishandling medication and medical needs, including delays in treatment for infections.
• Several reviewers indicated that the management needed to be replaced due to persistent issues with care quality.

Review

The series of reviews detailing experiences at a nursing and rehabilitation facility reveals a concerning pattern of neglect, poor communication, and overall substandard care that has left many families feeling devastated and disillusioned. Across multiple accounts, residents and their loved ones describe environments characterized by filth, outdated furniture, and an overwhelmingly dreary atmosphere. One reviewer articulated the overwhelming sadness present in the facility's rooms and furnishings, remarking on how this bleak environment only adds to the distressing experience faced by both residents and their families.

Critics of the facility consistently highlight a serious lack of compassion from staff members. Many caregivers are described as rude, uncaring, or downright hostile towards residents. One account mentions a husband subjected to belittlement from staff after experiencing incontinence issues—a situation exacerbated by inadequate assistance with basic hygiene needs. Another reviewer expressed deep frustration over failed attempts to communicate with social services about securing home health care for a loved one; calls were often ignored or met with dismissive responses. The prevalence of indifferent treatment seems particularly pronounced during nighttime shifts when staff reportedly display even less concern for patient well-being.

Positive notes do emerge amid the negative experiences; some individuals report positive encounters with physical therapy staff who take time to engage genuinely with patients. Those who have found supportive nursing staff also share that they appreciate the compassion shown during rehabilitation efforts. In stark contrast to these rare commendations is the shared sentiment that most other staff fail to provide adequate attention or care. Reports of patients left unattended for hours—such as one family whose relative sat in her own urine without being changed—underscore an alarming trend of negligence across various reviews.

Communication failures compound feelings of helplessness reported by families trying to check on their loved ones’ welfare or seek answers regarding their care plans. The difficulty in reaching responsible parties within administration raises further concerns about accountability and transparency within the facility’s operations. For instance, one family member lamented that even simple inquiries often went unanswered or were met with evasiveness from front desk employees—an experience echoed by others who labeled administrative support as poorly managed at best.

In terms of medical care, numerous reviewers expressed dissatisfaction regarding overlooked medical needs or delayed treatments resulting in more severe health complications for residents. An alarming narrative told of a father who entered the facility for rehab but was later sent home without proper diagnostics despite exhibiting serious health concerns—a failure which culminated tragically just days later when he succumbed to his illness subsequent to receiving inadequate attention while under their care.

These accounts paint a distressing picture not only for current residents but also for prospective families considering placing their loved ones in this particular facility. While there may be isolated positive anecdotes reflecting individual acts of kindness from certain employees, they seem overshadowed by systemic issues affecting nearly every aspect of care provided within its walls. Families implore prospective clients to seek alternative options lest they face similar heartbreaking outcomes witnessed by so many who have bravely shared their stories in hopes of advocating for better standards in eldercare facilities across the board.

In conclusion, these reviews outline a pressing need for significant reform within facilities like this one—a transformation fueled not merely by profitability goals but by genuine concern for resident dignity and well-being. As family members grapple with difficult decisions about where to place their aging loved ones, it becomes crucial that nursing homes prioritize empathetic care practices alongside improved communication strategies if they hope not only to survive but regain trust among those whom they serve.

Restaurants

• Taco Bell (0.3 miles)
• House of Omelets (1.4 miles)
• Bonefish Grill (1.5 miles)
• Coco Bakery (2.3 miles)
• Pollo Operations (2.6 miles)
• Domino's Pizza (2.7 miles)
• Taco Bell (2.7 miles)

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (1 miles)
• Walgreens (2.1 miles)
• Caloosa Pharmacy (2.1 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.8 miles)
• Walgreens (3.8 miles)

Physicians

• Orthopedic Associates (1.6 miles)
• Quigley Thomas A MD (1.6 miles)
• Edward R Dupay Jr DO (1.6 miles)
• Lehigh Medical Group (1.7 miles)
• Mackie Christine MD (2 miles)
• Maternal Fetal Medicine (2.1 miles)
• Shari L Skinner MD (2.1 miles)

Hospitals

• Lee Memorial Health System (2.1 miles)
• Lee Health Asthma/COPD Management - Cape Coral Hospital (2.1 miles)
• LPG Pain Management - Cape Coral Hospital (2.2 miles)
• Psychiatry Consultation Services - Cape Coral Hospital (2.2 miles)
• Lee County VA Healthcare Center (4.3 miles)
• Healthpark Medical Center (6.6 miles)

Cafes

• Panera Bread (3 miles)
• Starbucks (3.3 miles)
• Starbucks (4.1 miles)
• Urban Buzz Coffee (5.7 miles)
• Starbucks (6 miles)
• Panera Bread (6 miles)

Places of Worship

• St Andrew Catholic Church (3.7 miles)

Parks

• Seahawk Park (4.2 miles)
• Calypso Park (4.2 miles)
• Horton Park (4.8 miles)
• Jaycee Park (5.8 miles)
• Sirenia Vista Park (6.1 miles)

Theaters

• AMC Merchants Crossing 16 (5.1 miles)