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2.8 from 100 reviews
5 stars
39
4 stars
6
3 stars
2
2 stars
5
1 stars
48
Overall Review of Coral Trace Health Care
common22 reviews mention this
Staff care is described both ways
Staff compassion is a frequent point of praise and criticism in resident and family feedback.
Many reviews describe nurses, CNAs, and the overall care team as attentive, kind, and helpful, including support during therapy and wound care. Some reviewers specifically highlight responsiveness to concerns and a welcoming, clean environment. Other reviews report the opposite experience, including staff being rude, not answering, or not coming when help is requested. Taken together, residents and families describe wide variation in day-to-day interactions.
caveat6 reviews mention this
Medication timing worries families
Several families question whether medications are given on schedule.
Some reviews say medications were delayed or not ordered correctly, and describe resulting discomfort or setbacks in recovery. Others report missed doses or withheld pain medication, including situations where families felt they had to push for proper treatment. While the setting does offer meal preparation and medication management as part of care services, the reviews repeatedly focus on timing and follow-through as the sticking point.
caveat16 reviews mention this
Communication and call access are inconsistent
Reviews frequently describe problems reaching staff or getting timely updates.
A recurring complaint is difficulty getting responses by phone or when using the call light, including accounts of long waits for help. Multiple reviews also mention limited communication from the facility about treatment progress and status updates. Several reviewers say they only received information after escalating concerns or arriving in person. Even among positive reviews, the most detailed feedback tends to emphasize how quickly questions were handled, suggesting responsiveness is not uniformly experienced.
common7 reviews mention this
Therapy progress gets credit
Therapy is repeatedly described as helpful for recovery.
Several reviews praise the therapy program and physical therapy as supporting progress and helping people regain strength after surgery or illness. A number of families also credit the rehabilitation team with a smoother path back to assisted living or home. At the same time, a smaller set of reviews link therapy setbacks to medication timing or other care issues that affect participation. Overall, residents and families are more consistent in praising rehab therapy than in describing every other part of daily care.
caveat10 reviews mention this
Cleanliness is praised but also criticized
Cleanliness feedback ranges from spotless praise to reports of filthy conditions.
Many reviewers say the facility is clean and well maintained, with spotless rooms and a comfortable environment. Some specifically mention cleanliness of the halls, rooms, and common areas, and describe meals and cleanliness as part of why they would recommend the place. Other reviews describe odors, dirty rooms or bathrooms, pests/bugs, and overall filth. Because both positive and negative accounts show up repeatedly, cleanliness appears uneven depending on the reviewerâs experience.
common5 reviews mention this
Dining feels mixed in reviews
Dining reviews include both positive meal comments and complaints about food quality.
Some families describe the food as good, tasty, and visually appealing, and a few mention dietary adjustments being explored when someone had trouble keeping food down. Other reviewers call the food inedible or report not getting adequate food and drink. The communityâs dining setup includes restaurant-style dining and special dietary restrictions in care services, but residentsâ experiences in reviews are not consistent.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
120 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Southwest Florida International (16 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Taco Bell (0.3 miles)
House of Omelets (1.4 miles)
Bonefish Grill (1.5 miles)
Coco Bakery (2.3 miles)
Pollo Operations (2.6 miles)
Domino's Pizza (2.7 miles)
Taco Bell (2.7 miles)
Pharmacies
Walgreens (0.3 miles)
CVS Pharmacy (1 miles)
Walgreens (2.1 miles)
Caloosa Pharmacy (2.1 miles)
CVS Pharmacy (2.6 miles)
Walgreens (2.8 miles)
Walgreens (3.8 miles)
Physicians
Orthopedic Associates (1.6 miles)
Quigley Thomas A MD (1.6 miles)
Edward R Dupay Jr DO (1.6 miles)
Lehigh Medical Group (1.7 miles)
Mackie Christine MD (2 miles)
Maternal Fetal Medicine (2.1 miles)
Shari L Skinner MD (2.1 miles)
Hospitals
Lee Memorial Health System (2.1 miles)
Lee Health Asthma/COPD Management - Cape Coral Hospital (2.1 miles)
Hospice care focuses on providing comfort and support for individuals nearing the end of life, with Medicare Part A covering services like nursing care and counseling for patients with a terminal illness and a life expectancy of six months or less. While most hospice services are low-cost for eligible patients, families should be aware that certain expenses, such as room and board, may not be covered.
Caregiver burnout is a common issue resulting from the intense physical, emotional, and mental demands of caregiving, leading to symptoms like fatigue and social withdrawal. To prevent burnout, caregivers should recognize early warning signs and implement self-care strategies, seek support, and prioritize their own well-being alongside that of those they care for.
Caregiver exhaustion, or burnout, stems from the relentless demands of caregiving, leading to emotional and physical depletion characterized by stress, frustration, and neglect of personal needs. Addressing this burden is essential to prevent long-term consequences, with early recognition and support being crucial for caregivers to maintain balance and implement self-care.
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