991 Pondella Road, Fort Myers, FL 33903
For more information about senior living options: (844) 490-3973
Some staff members at Consulate Health Care were described as caring, kind, and compassionate towards the residents. The physical therapy team received positive feedback for their helpfulness and professionalism. One reviewer noted that the facility seemed clean during their visits. A resident's family member appreciated the good quality of food provided at Consulate Health Care. The convenience of the facility's location was highlighted as a key factor in selecting it for care. Another reviewer expressed satisfaction with the service provided, mentioning the dedication of certain nurses and aides.
The facility is extremely filthy and disgusting, with poor sanitation practices throughout. Staff members are rude, unhelpful, and often do not respond to requests for assistance in a timely manner. Residents are left unattended for long periods and are not given proper care or attention. There have been incidents of staff carelessness, such as leaving residents unclothed or on bedpans for extended times. Personal belongings, including clothes and jewelry, go missing without explanation or accountability from the facility. Communication with family members is lacking, causing frustration about the health status of loved ones. The facility has experienced outbreaks of infections like C-diff without proper precautions communicated to visitors or families. Food quality is consistently reported as terrible and unappetizing by multiple reviewers. The nursing staff displays a lack of compassion and professionalism, negatively impacting resident care. Overall, many reviews express an overwhelming sense of dissatisfaction and concern for the well-being of residents at the facility.The reviews for Consulate Health Care paint a deeply troubling picture of conditions at the facility, with many former patients and their families expressing severe dissatisfaction regarding cleanliness, care standards, and staff attitude. Overall, the experiences shared by multiple individuals highlight a pervasive sense of neglect, mismanagement, and frustration that permeates this healthcare establishment.
Numerous reviewers described the facility as exceedingly dirty and poorly maintained. One individual recounted their week-long stay there as "filthy" and "disgusting," indicating that basic sanitation practices were grossly inadequate. The showers were described as equally unsanitary, raising concerns about infection control during a time still impacted by COVID-19. Disturbingly, some staff members reportedly failed to utilize appropriate protective gear when entering isolation rooms designated for COVID-positive patients. Such negligence raises serious questions about patient safety and the quality of care provided within these walls.
Staffing issues emerged as a common theme in many accounts. Reviewers noted chronic understaffing led to insufficient attention being given to residents' needs. Complaints about unresponsive or rude staff members echoed throughout various narratives. Frustration was particularly apparent regarding the nursing staff's dismissive attitudes; one daughter shared her displeasure after being told not to call for updates on her sick sister's condition without any explanation concerning the nurse’s refusal to communicate with family members. This lack of communication from caregivers was cited in several instances as a key area needing significant improvement.
Furthermore, reports surfaced concerning residents being left unattended for extended periods—one heart-wrenching account involved an elderly woman left helpless on a bedpan despite expressing her discomfort. Such incidents expose the emotional distress that can result from inadequate care during vulnerable moments both for residents and their families, highlighting failures in providing compassionate and timely assistance.
Another alarming matter concerned personal belongings disappearing or being mishandled within the facility—a daughter lamented new clothing purchased for her mother going missing alongside important items such as wedding rings. These types of incidents raise ethical questions about how personal property is safeguarded in facilities meant to provide security and care for their residents.
In contrast, some reviews offered glimpses into positive aspects of Consulate Health Care amid overwhelming criticism; certain therapy personnel garnered praise for their professionalism and kindness towards patients. Additionally, individuals expressed satisfaction with specific nursing staff while acknowledging variability among employees' performance levels—some appearing uninformed or lacking sufficient compassion towards those they serve.
Overall, it is clear that while some families found solace in specific interactions at Consulate Health Care, large-scale improvements are imperative regarding general hygiene practices, staffing adequacy, effective communication methods among caregivers and families alike—the substantial discontent expressed casts serious doubts on whether this institution can genuinely meet its mission of providing quality care to vulnerable populations entrusted in its hands.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Southwest Florida International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Consulate Health Care of North Fort Myers in Fort Myers, FL offers a range of amenities and care services to provide a comfortable and supportive environment for its residents. The community features a beauty salon where residents can get pampered, as well as access to cable or satellite TV for entertainment. Community-operated transportation is available for those who need assistance getting around, including transportation to doctors' appointments.
The computer center allows residents to stay connected and engaged with technology, while the fitness room promotes an active lifestyle. The fully furnished living spaces provide convenience and comfort, and the gaming room offers opportunities for entertainment and socialization. The outdoor space and garden provide a peaceful environment for relaxation.
Housekeeping services are provided to ensure that residents enjoy a clean living environment, while move-in coordination makes the transition into the community seamless. Private bathrooms offer privacy and convenience, and restaurant-style dining provides delicious meals.
For intellectual stimulation, there is a small library available for residents to explore different books. Telephone access is provided for communication purposes, along with Wi-Fi/high-speed internet for staying connected online. Additionally, the wellness center encourages residents to focus on their health needs.
In terms of care services, there is a 24-hour call system in place for emergencies or immediate assistance. Trained staff members provide 24-hour supervision to ensure the safety and well-being of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is available when needed. Specialized diets, including diabetes diets and special dietary restrictions, are accommodated in meal preparation and service.
Medication management ensures that residents receive their medications properly and on time. A mental wellness program promotes emotional well-being among residents. Transportation arrangements can be made for non-medical purposes as well.
In terms of nearby amenities, there are two cafes nearby where residents can enjoy a cup of coffee or light bite. Two parks offer opportunities for outdoor recreation and leisure activities. There are numerous pharmacies and physicians in close proximity to ensure access to medical care. Restaurants provide dining options for residents, and there is a place of worship nearby for spiritual needs. A theater offers entertainment opportunities, and six hospitals are conveniently located for any medical emergencies or ongoing healthcare needs.
Overall, Consulate Health Care of North Fort Myers provides a comprehensive and enriching assisted living community with a wide range of amenities and care services to support the well-being and happiness of its residents.
Consulate Health Care Of North Fort Myers is located at 991 Pondella Road, Fort Myers, FL 33903 in Lee County, Florida
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