Consulate Health Care | Photos and Reviews

Name: Consulate Health Care
Address: 991 Pondella Rd, Fort Myers, FL, 33903
Telephone: (239) 332-3333
Rating: 2.4

Consulate Health Care in Fort Myers, FL

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991 Pondella Rd, Fort Myers, FL 33903

To contact a resident: (239) 332-3333

For more information about senior living options: (866) 208-4318

2.4 from 76 reviews

5 stars

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3 stars

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1 stars

Overall Review of Consulate Health Care

caveat 12 reviews mention this

Staffing and call response vary

Residents and families describe delays and staffing shortfalls affecting day-to-day care.

Across reviews, many families say care can feel hard to reach—citing call-button delays, nurses or staff being unavailable, and night coverage concerns. Several also describe that there just aren’t enough staff on shifts, leading to longer waits for help and basic needs. A few reviews still praise specific caregivers for stepping in, but the overall theme is inconsistent coverage depending on timing and shift.

common 10 reviews mention this

Food quality is mixed

Dining draws both praise for options and complaints about temperature and taste.

Some reviews mention nutritious options and residents being satisfied with meals, including tailored needs and diet support. Others report meals arriving cold, feeling bland, or being served without the requested restrictions. A recurring point is not just flavor, but whether meals are served at a comfortable temperature and whether dietary needs are handled correctly.

common 14 reviews mention this

Cleanliness is frequently mentioned

Reviews repeatedly bring up cleanliness, with very different experiences.

Several reviews say the building is clean and well-maintained, with residents and families noticing good upkeep and no foul odors. At the same time, a number of reviews describe unpleasant odors, dirty floors, pest issues, and other hygiene concerns. Taken together, readers should expect cleanliness to be a defining point—one that can swing widely by reviewer.

common 16 reviews mention this

Caregivers can be kind and attentive

Many reviews highlight respectful, compassionate caregivers.

Multiple reviews describe staff who treat residents with respect and kindness and who respond well when families raise concerns. Several also single out nurses, CNAs, and therapists as attentive and supportive, including help during recovery and therapy. Even in more critical reviews, some caregivers are praised individually, suggesting the experience is strongly influenced by who is on the floor and how shifts are run.

common 3 reviews mention this

Rehab progress depends on the person

Therapists are often described as helpful, but outcomes aren’t the same for everyone.

A few reviews mention that therapy staff were supportive, adjusting care for issues like wounds and working to help residents regain movement. At least one review describes rapid success in getting mobile again, while another notes limited rehab and pain tied to the overall care environment. Overall, the reviews suggest rehab results may depend on the resident’s condition and how much hands-on support is available.

common 2 reviews mention this

Nearby everyday needs are close

Common errands and dining options are within a short drive.

Reviews don’t consistently focus on location, but the area around the community includes nearby options for meals, pharmacies, and medical appointments. That can make day-to-day stops easier for visiting family members who need essentials while someone is in care.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

Skilled Nursing Facility

Transportation

Southwest Florida International (14 miles away)

Nearby Places of Interest

Located in Fort Myers, Florida, this area offers a variety of amenities suited for senior living. Close proximity to restaurants such as Olive Garden, Chick-Fil-A, and Kekes Breakfast Cafe provides convenient dining options. Nearby pharmacies like CVS and Walgreens ensure easy access to medications and healthcare needs. For medical care, there are multiple physicians' offices and hospitals within a few miles, including Lee County VA Healthcare Center and Lee Memorial Health System. Additionally, leisure activities can be enjoyed at AMC Merchants Crossing 16 theater or nearby parks like Horton Park and Terry Park. Places of worship such as St Andrew Catholic Church and St Cecilia's Catholic Church offer spiritual support for residents. Overall, this area provides a range of services and facilities essential for a comfortable and convenient senior living experience.

Restaurants

Olive Garden (0.8 miles)
Chick-Fil-A (0.9 miles)
Kekes Breakfast Café (0.9 miles)
Steak 'n Shake (1.1 miles)
Pollo Operations (1.1 miles)
Coco Bakery (1.5 miles)
Domino's Pizza (2.5 miles)

Physicians

Florida Cancer Specialists & Research Institute - Cape Coral Cancer Center (0.8 miles)
Andrea - Andrea Cambio Cambio MD (1.3 miles)
Internal Medicine (1.5 miles)
Kim Michael K MD (1.6 miles)
Shari L Skinner MD (1.6 miles)
Southwest Florida Oral-Facial (1.6 miles)
Maternal Fetal Medicine (1.8 miles)

Cafes

Panera Bread (0.9 miles)
Starbucks (4 miles)
Starbucks (5.9 miles)

Pharmacies

CVS Pharmacy (1.2 miles)
Walgreens (1.6 miles)
Caloosa Pharmacy (1.6 miles)
CVS Pharmacy (1.7 miles)
North Fort Myers Prescription Shop (2.6 miles)
Walgreens (3.4 miles)
CVS Pharmacy (3.8 miles)

Hospitals

Lee County VA Healthcare Center (1.3 miles)
Lee Health Asthma/COPD Management - Cape Coral Hospital (2.3 miles)
LPG Pain Management - Cape Coral Hospital (2.3 miles)
Lee Memorial Health System (2.3 miles)
Psychiatry Consultation Services - Cape Coral Hospital (2.3 miles)
Healthpark Medical Center (3.6 miles)

Theaters

AMC Merchants Crossing 16 (1.7 miles)

Parks

Horton Park (4.2 miles)
Terry Park (4.9 miles)
Seahawk Park (5.3 miles)

Places of Worship

St Andrew Catholic Church (4.5 miles)
St Cecilia's Catholic Church (5.9 miles)

Frequently Asked Questions

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