Consulate Health Care

Pros

• The nursing staff were willing to show around the facility, demonstrating a willingness to engage with families.
• The location provides the opportunity for a long-term care solution.
• There is potential for improvement as new staff members gain experience and knowledge about the facility.

Cons

• The facility resembled a dirty, outdated hospital rather than a caring environment for patients.
• The new staff members lacked proper knowledge about the care facility, raising concerns about quality of care.
• The surroundings were dingy and uninspiring, with nothing but a concrete patio outside.
• There was inadequate staffing, leading to poor patient support and unsafe conditions.
• Dirty bedpans were left on the floor, demonstrating unsanitary practices.
• Patients were neglected, being left on bedpans for hours without assistance.
• Basic hygiene needs, such as showers or baths, were not being met for the residents.
• The overall cleanliness of the rooms was unacceptable and filthy.

Review

The experience recounted in the reviews reveals a distressing portrayal of a skilled nursing facility that appears to have fallen short on multiple fronts. Upon entering the establishment, the first impressions are overwhelmingly negative. The environment resembles a dilapidated hospital rather than a nurturing long-term care space. It is described as dingy and commercial, characterized by stark tile floors and lengthy, sterile hallways reminiscent of institutional settings. The lack of warmth and comfort makes it feel unwelcoming, leading one reviewer to express they would prefer to place their loved one in a spare bathroom instead.

One of the most concerning aspects highlighted in these reviews is the staff composition. A significant proportion of the caregiving team consists of newly hired individuals who seem ill-equipped and uninformed about the facility's operations and offerings. This raises alarm bells regarding the continuity of care that residents might expect, particularly for those requiring specialized attention during their recovery process. A staff member tasked with giving tours admitted her limited familiarity with the facility, further compounding worries about patient safety and well-being under such inexperienced oversight.

The reviews delve deeper into specific incidents that showcase severe shortcomings in care delivery at this nursing facility. One poignant example involves a resident recovering from a broken hip who was allowed to walk to the bathroom unaided on her very first day—a clear indication of inadequate staffing levels and support systems in place for patients who are vulnerable post-surgery. Such oversights not only jeopardize patient safety but also reflect poorly on management practices at this institution.

Moreover, hygiene standards appear egregiously neglected within this nursing home setting. Reports indicate that dirty bedpans were left languishing on the floor while residents like the aforementioned individual were left sitting on them for hours at a time—an unacceptable practice that speaks volumes about both staff priorities and cleanliness protocols within this facility. Basic human dignity seems to have been absent as well; residents reportedly went without essential personal hygiene services such as showers or baths, amplifying concerns over neglect.

The physical condition of individual rooms corroborates these findings with accounts describing filthy living environments devoid of adequate upkeep or sanitation measures. Such conditions not only violate health regulations but create an uncomfortable atmosphere for recuperating patients who should be afforded comfort during difficult recovery periods instead of being subjected to squalid surroundings.

In light of these alarming experiences, one reviewer took critical action by filing a formal complaint against the facility—indicative not only of personal dissatisfaction but also a desire to bring attention to systemic issues affecting other residents within this care environment. Ultimately, these firsthand accounts paint an unsettling picture of what should be a sanctuary for healing but instead resembles an institution where standards fall dramatically short, necessitating urgent scrutiny from regulatory bodies concerned with elder care quality and safety.

Located in Fort Myers, Florida, this area offers a variety of amenities suited for senior living. Close proximity to restaurants such as Olive Garden, Chick-Fil-A, and Kekes Breakfast Cafe provides convenient dining options. Nearby pharmacies like CVS and Walgreens ensure easy access to medications and healthcare needs. For medical care, there are multiple physicians' offices and hospitals within a few miles, including Lee County VA Healthcare Center and Lee Memorial Health System. Additionally, leisure activities can be enjoyed at AMC Merchants Crossing 16 theater or nearby parks like Horton Park and Terry Park. Places of worship such as St Andrew Catholic Church and St Cecilia's Catholic Church offer spiritual support for residents. Overall, this area provides a range of services and facilities essential for a comfortable and convenient senior living experience.

Restaurants

• Olive Garden (0.8 miles)
• Chick-Fil-A (0.9 miles)
• Kekes Breakfast Café (0.9 miles)
• Steak 'n Shake (1.1 miles)
• Pollo Operations (1.1 miles)
• Coco Bakery (1.5 miles)
• Domino's Pizza (2.5 miles)

Physicians

• Florida Cancer Specialists & Research Institute - Cape Coral Cancer Center (0.8 miles)
• Andrea - Andrea Cambio Cambio MD (1.3 miles)
• Internal Medicine (1.5 miles)
• Kim Michael K MD (1.6 miles)
• Shari L Skinner MD (1.6 miles)
• Southwest Florida Oral-Facial (1.6 miles)
• Maternal Fetal Medicine (1.8 miles)

Cafes

• Panera Bread (0.9 miles)
• Starbucks (4 miles)
• Starbucks (5.9 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walgreens (1.6 miles)
• Caloosa Pharmacy (1.6 miles)
• CVS Pharmacy (1.7 miles)
• North Fort Myers Prescription Shop (2.6 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (3.8 miles)

Hospitals

• Lee County VA Healthcare Center (1.3 miles)
• Lee Health Asthma/COPD Management - Cape Coral Hospital (2.3 miles)
• LPG Pain Management - Cape Coral Hospital (2.3 miles)
• Lee Memorial Health System (2.3 miles)
• Psychiatry Consultation Services - Cape Coral Hospital (2.3 miles)
• Healthpark Medical Center (3.6 miles)

Theaters

• AMC Merchants Crossing 16 (1.7 miles)

Parks

• Horton Park (4.2 miles)
• Terry Park (4.9 miles)
• Seahawk Park (5.3 miles)

Places of Worship

• St Andrew Catholic Church (4.5 miles)
• St Cecilia's Catholic Church (5.9 miles)