Entwine Apartments

Pros

• Krystian is warm, welcoming, and incredibly personable.
• Krystian knows everyone by name and creates a positive, friendly atmosphere throughout the building.
• Tamika is very pleasant and helpful.
• Mrs. Robinson, Krystian, and the staff are very pleasant to work with.
• The building is neat and well kept.
• There are constant events for the community.
• Krystian has a wonderful spirit.
• Krystian always greets with a smile and goes above and beyond to help.
• The management team is great.
• The staff and building are amazing.
• The residents coordinator is outstanding.
• The staff are doing a fantastic job; housekeeping is outstanding.
• Beautiful apartments, very clean and friendly staff.
• Clarissa was very helpful and informative about the rent reduction program.
• The finishes are superior and the staff is friendly and helpful.
• It is a great place to live.

Cons

• In the last year, the management has been terrible and heartless, with residents' well-being concerns not taken seriously.
• Repairs that should have been completed in apartments have not been addressed for a long period.
• The management is described as extremely unprofessional and unresponsive to inquiries.
• The applicant process is perceived as scammy due to a lack of updates and poor communication.
• The application process has suffered negligence, with months of unanswered calls and messages.
• The management system is criticized as outdated and ineffective (likened to Flintstones-era practices).

Review

The collection of voices about Entwine Apartments paints a complex portrait of a place that many residents clearly value, yet one that also struggles with some persistent management and communication challenges. Across the testimonials, there is a recurrent thread of warmth, community, and attention from several staff members, balanced by occasions where residents felt unheard or let down by the administration. The building itself frequently earns praise for its upkeep, its neat appearance, and the sense of a living, thriving on-site community.

Several residents highlight Krystian as a standout presence who personifies the positive side of the building. The comments consistently describe Krystian as warm, welcoming, and personable - someone who greets people by name and helps foster a friendly atmosphere throughout the property. One reviewer even calls Krystian a "true gem" and notes that she goes above and beyond to assist, making the building feel less like a management office and more like a community hub. Others point to Krystian's cordial spirit, underscoring that her interactions contribute significantly to the daily experience of living there. In these accounts, she is often paired with other friendly, capable staff who help create a positive impression for residents.

The praise for staff is not limited to Krystian. Several reviews mention Tamika and Tammy in particular, describing them as pleasant and helpful when the resident first engaged with the community in 2022. A sense of strong, capable leadership emerges in some of the praise for the management team and the building staff as a whole. For instance, phrases like "great management team," "staff and building is amazing," and "the experience I received as a worker is unprecedented" convey a belief that, when the right people are in place and in sync, the property runs smoothly and efficiently with a focus on resident well-being and community engagement. The building is repeatedly described as neat, well kept, and full of ongoing community events, reinforcing the impression of an active, cared-for living environment.

Yet the sentiment is decidedly mixed. A number of reviews express deep frustration with management in the past year, describing it as "heartless" when concerns about well-being are raised and saying that those concerns are not taken seriously. One reviewer explicitly states they would not recommend Entwine to others, reflecting a stark contrast to the principal warm experiences that accompany Krystian and Tamika. Another strong critique centers on maintenance and repair: essential issues in the apartment that were supposed to be resolved had remained unresolved for a long time, eroding trust and contributing to a sense of neglect. The same reviewer even assigns a zero-star rating to reflect profound displeasure, illustrating how divergent experiences can be within the same property.

There are also voices that highlight a robust sense of community alongside the administration's communication gaps. A resident notes the "wonderful spirit" of Krystian and the way she greets people with a smile, reinforcing how a few individuals can significantly color the overall impression of the building. Interwoven with these positive anecdotes are observations about the living experience, including clean, attractive finishes, and the ability to enjoy the environment and the community, even as other residents struggle with issues like delayed paperwork and inconsistent updates. One appreciative note mentions Clarissa as particularly helpful regarding a rent-reduction program, underscoring that there are staff members who are both knowledgeable and accessible when the system works as it should.

The most troubling anecdotes center on communication failures and experiences that feel unprofessional or unresponsive. A reviewer describes an "extremely unprofessional" pattern where a relative's attempt to secure an apartment for their mother stretched on for a month without updates or calls, leaving the impression of a "scammy" or negligent process. Another account details prolonged delays in processing an application and a lack of responsiveness to inquiries, with multiple attempts to reach staff going unanswered. A particularly pointed comparison - "Flintstones generations management" - along with a sharp admonition to investigative bodies, conveys a sense of chronic frustration and disbelief that basic administrative functions are not meeting reasonable standards. This sentiment is reinforced by a separate complaint about promises to provide feedback before a deadline (before Christmas) that never materialized, with little or no return calls to provide a status update.

The stories also reveal a dynamic tension between in-person experiences and the realities of remote or administrative operations. While the on-site staff who interact face-to-face are described as friendly and accommodating, the complaints about the front office's responsiveness when residents are not physically present in the building highlight a gap in consistent and timely communication. For some residents, the positive interactions with Clarissa, Krystian, and other staff demonstrate the potential for outstanding service and a strong sense of community. For others, the gaps in response times, the lack of timely information about paperwork, and the feeling of being sidelined by management overshadow those positives.

In sum, Entwine Apartments emerges as a place of contrasts: a building that many residents are proud to call home thanks to a dedicated, personable staff and a clean, lively environment, yet one that struggles with meaningful, systemic issues in management responsiveness and internal communication. The praise for individuals like Krystian, Clarissa, Tamika, and others suggests that a core group is capable of delivering the warmth and attention residents crave. But the criticisms - longstanding maintenance delays, unreturned calls, and inconsistent updates - indicate a need for stronger, more reliable processes and a commitment to resident concerns. The ongoing challenge appears to be translating the best aspects of the in-person experience into consistent, transparent operations that support every resident, every day.

This area of Washington, DC offers a wide range of amenities and services that cater to the needs of seniors. With several pharmacies nearby, accessing medication and healthcare supplies is convenient. There are also plenty of cafes and restaurants in the vicinity for socializing and enjoying meals with friends or family. The numerous parks provide opportunities for outdoor recreation and relaxation. Additionally, there are reputable medical facilities such as Mary's Center and Children's National Hospital in close proximity for healthcare needs. Public transportation options like metro stations make it easy to get around the city. Places of worship are also within reach for those who value their faith community. Overall, this neighborhood provides a well-rounded environment with access to essential services for seniors looking to live comfortably and securely in Washington, DC.

Pharmacies

• CVS Pharmacy (0.1 miles)
• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (1.9 miles)

Cafes

• Lost Sock Roasters (0.1 miles)
• The Coffee Bar (4.2 miles)
• Tatte Bakery & Cafe (4.2 miles)
• Vigilante Coffee (4.3 miles)
• Unconventional Diner (4.7 miles)
• L Street Coffee (4.8 miles)
• Tatte Bakery & Cafe (4.8 miles)

Parks

• Fort Slocum Park (1 miles)
• Rock Creek Park (1.9 miles)
• Chevy Chase Park (2.8 miles)
• Meridian Hill Park (3.7 miles)
• S Street Dog Park (4.3 miles)

Restaurants

• Denizens Brewing Co. (1.2 miles)
• Chick-Fil-A (1.4 miles)
• McDonald's (1.7 miles)
• Right Proper Brewing Company (4.1 miles)
• Cactus Cantina (4.1 miles)
• Garden District (4.2 miles)
• Chicken + Whiskey (4.2 miles)

Physicians

• Mary's Center (1.5 miles)
• Children's National - Main Hospital (3.2 miles)
• Capitol Medical Group (3.5 miles)
• Foxhall Pediatrics (4.6 miles)
• One Medical (4.8 miles)
• The Centers For Advanced Orthopaedics (5 miles)
• One Medical (5.3 miles)

Transportation

• Georgia Ave-Petworth Metro Station (2.6 miles)
• West Hyattsville Metro Station (2.8 miles)
• Forest Glen Metro Station (3.2 miles)
• Prince George's Plaza Metro Station (3.3 miles)
• Rhode Island Ave - Brentwood Metro Station (3.8 miles)
• Shaw-Howard University Metro Station (4.1 miles)
• Bethesda Metro Station (4.3 miles)

Places of Worship

• Christ Congregational Church (2.6 miles)
• Basilica of the National Shrine of the Immaculate Conception (2.9 miles)

Hospitals

• Holy Cross Hospital (3 miles)
• Medstar Washington Hospital Center (3.1 miles)
• Children's National Medical Center (3.2 miles)
• Howard University Hospital (3.9 miles)

Theaters

• Alamo Drafthouse Cinema DC Bryant Street (3.7 miles)
• Regal Gallery Place & 4DX (5.2 miles)