Caregiver's Home Solutions

Pros

• Caregiver's Home Solutions is described as providing kind and helpful caregivers.
• Ashley, the supervisor, is praised as an asset to the agency and attentive to clients.
• The staff are supportive and consistently go the extra mile to help families.
• Laurie Green is described as a caring and dedicated care manager.
• The agency is described as a beacon of light in difficult times for clients and their families.
• Caregivers are described as amazing and the care as phenomenal.
• Monthly supervision visits by Ashley are praised for checking on clients and training caregivers.

Cons

• The agency allegedly lied about staff training; the caregivers were not well trained.
• The agency claimed staff spoke and wrote good English, which reviewers say is false.
• They take money upfront and use a confusing, nonstandard accounting system.
• Billing cycles are a nightmare to reconcile and extremely time-consuming.
• The caregivers sent were horrible and did not meet promised quality.
• They overcharged and allegedly stole $280, disappearing when confronted.
• It took six weeks to place a caregiver, far longer than promised.
• Drivers are described as a menace on the road, with many spending more time on their phones than working.
• They lack proper training in sanitary cleaning and food handling and have no experience with modern appliances.
• Office staff are very rude, unprofessional, and show no empathy.
• Dementia care knowledge is lacking; clients are treated like children, and the agency would not be recommended.

Review

Caregivers Home Solutions (CHS) elicits a wide range of experiences from families and individuals who've interacted with the agency. On one end of the spectrum, there are stern, cautionary tales from private-pay clients who recount delays, confusion, and serious concerns about care quality and business practices. On the other end, there are heartfelt, consistently positive testimonials from state-funded clients and their families who describe deeply supportive, personalized care, reliable supervision, and staff who feel more like part of the family than a service provider. Taken together, the collection presents a layered, inconsistent picture that seems to hinge heavily on individual caregivers, supervisors, and specific circumstances of funding and placement.

One of the most troubling narratives centers on a private-pay experience that began with high expectations and culminated in what the reviewer calls a "nightmare." The reviewer alleges a six-week wait to secure any caregiver, followed by repeatedly broken promises about staff training, English proficiency, and pre-visit briefing. The accounting practices are described as opaque and nonstandard, forcing the client's wife to reconcile bills for hours after each cycle. The complaint escalates to claims that the workers were not sanitary in cleaning, lacked food-handling experience, and were unfamiliar with modern appliances, with drivers reportedly distracted by phones. The reviewer emphasizes that only one caregiver stood out as competent during an eight-month period, after which she was injured and had to leave. The tale ends with accusations of overcharging, alleged theft of $280, and the agency's disappearance after confrontation, yielding a strong admonition to other potential private-pay clients.

In stark contrast, numerous accounts highlight CHS as a lifeline for families and individuals relying on state services. Several reviews repeatedly praise the agency's caregivers as kind, helpful, and capable of sustaining care over long periods. One reviewer notes a caregiver staying with their sister for eight years, underscoring the value of long-term relationships and stability. State clients describe encounters with supportive office staff and care managers who treat clients and caregivers with respect, reinforcing a sense of partnership rather than transactional service. Ashley, in particular, appears as a central figure in many positive experiences, described as a diligent supervisor who visits clients monthly and checks in on how they are doing. Multiple reviews vouch for Ashley's reliability, attentiveness, and ability to coordinate care, with testimonials also mentioning Ka rla and Maria for consistently helpful service.

Beyond Ashley, other long-tenured staff members emerge as consistently praised voices within CHS. A number of reviewers reference Laurie Green as a compassionate, dedicated care manager, with comments about her commitment to staff and clients alike. The sense of being supported by a stable team is echoed in statements about the agency's ability to provide emotional support, training, and thoughtful guidance for caregivers caring for loved ones at home. Several reviews enumerate the staff members by name - Stacy, Bree, Melissa, Maricruz, and Joe Eckert - painting a picture of a robust, closely connected organization where multiple individuals contribute to a compassionate care tapestry. The recurring sentiment is that CHS fosters a culture of responsiveness, with the staff consistently going "the extra mile" for clients and their families.

Other reviews emphasize the overall impression of CHS as a family-like environment with proactive engagement. One reviewer describes walking in to find staff treating them as a long-lost family member, followed by ongoing support and emotional and practical guidance tailored to a loved one's care needs. The consistent thread in these accounts is a sense of partnership - monthly visits, ongoing training for caregivers, and a focus on the client's preferences and wellbeing. The testimonial from a caregiver of a 90-year-old mom further reinforces this view, praising the agency for reliability and urging others to consider CHS for their loved ones.

Yet not all feedback aligns with the positive portrait. A few reviewers recount experiences that feel disconnected from the agency's ideals. Some describe encounters with rude or unprofessional staff, suggesting a lack of heart or courtesy in certain interactions. Another reviewer notes that CHS caregivers did not demonstrate sufficient knowledge about dementia and Alzheimer's, reporting that their mom was spoken to in a manner that felt belittling and patronizing. Taken together, these critiques suggest that the quality of experience may vary considerably depending on the individual caregivers assigned to a case and the dynamics of the client-staff relationship. These voices serve as counterpoints in a broader conversation about what families can expect when partnering with CHS.

Overall, the collection presents a nuanced, mixed portrait of Caregivers Home Solutions. There are powerful testimonies praising the agency's stability, compassionate leadership, and genuine attentiveness to both clients and caregivers. The repeated emphasis on dedicated supervisors, like Ashley and Laurie Green, and on a team of supportive staff, creates a strong impression of a well-functioning organization when it operates as a tightly coordinated team. Conversely, there are serious concerns raised by some private-pay clients about placement delays, training gaps, language and communication issues, and accounting practices, including allegations of overcharging and theft. Whether the experience sinks or soars appears to hinge on the specific staff assigned, the funding arrangement (private pay versus state programs), and the level of ongoing, proactive engagement from supervisors. For anyone considering CHS, these reviews suggest a prudent path: seek detailed references, confirm the caregiver roster and supervision plan, request transparent billing, and ensure clear expectations about training, safety, and the handling of emergencies.

This area of Stratford, Connecticut, offers a variety of amenities that cater to the needs of seniors. With several pharmacies in close proximity, accessing medication and healthcare services is convenient. There are also multiple restaurants and cafes nearby, providing plenty of dining options. For those who enjoy outdoor activities, there are several parks within a short distance where one can enjoy nature and stay active. Additionally, transportation options such as the Metro-North rail yard and bus services make it easy to get around the area. In case of medical emergencies, there are reputable hospitals located nearby. Overall, this area provides a mix of essential services and recreational opportunities that would appeal to seniors looking for a comfortable and convenient living environment in Connecticut.

Restaurants

• Two Roads Brewing Company (0.1 miles)
• Boca Oyster Bar (2.2 miles)
• McDonald's (2.8 miles)
• McDonald's (2.9 miles)
• McDonald's (3.3 miles)
• Wendy's (4.4 miles)
• Casey's Irish Pub (4.4 miles)

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (1.2 miles)
• Walmart Pharmacy (1.5 miles)
• Rite Aid (1.8 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3 miles)

Cafes

• Doughnut Inn (0.8 miles)
• Starbucks (5.2 miles)
• Panera Bread (5.9 miles)
• Starbucks (6.3 miles)
• Starbucks (6.5 miles)
• Shearwater Coffee Bar (6.6 miles)
• Starbucks (7 miles)

Physicians

• Primary Care Associates PC (1.1 miles)
• Vicente MD Diaz MBA (3.5 miles)
• Bridgeport Family Health (3.6 miles)
• Edward Michael Lane (4.9 miles)
• Pediatric Healthcare Associates (4.9 miles)
• Associated Neurologists-S CT - Srinath Kadimi MD (5.2 miles)
• Associated Neurologists of Southern Connecticut PC (5.3 miles)

Transportation

• Metro-North BPT Rail Yard (1.3 miles)
• Greater Bridgeport Transit Authority (2.5 miles)
• Amtrak (2.5 miles)
• Metro North - Milford Train Station (4.9 miles)
• Metro North - Fairfield Metro Station (5.2 miles)
• Metro North - Fairfield Train Station (6.8 miles)

Hospitals

• Bridgeport Hospital (1.4 miles)
• Bridgeport Hospital (1.4 miles)
• St Vincent's Medical Center (3.4 miles)
• Milford Campus Bridgeport Hospital (4.5 miles)
• Milford Hospital Walk In (5.5 miles)

Parks

• Boothe Memorial Park Hawkwatch (3.8 miles)
• Silver Sands State Park (4.3 miles)
• Twin Brooks Park (4.5 miles)
• Gould Manor Park (5.6 miles)
• Lake Mohegan (6 miles)
• Veterans Park (6.7 miles)
• Sullivan Field Fairfield Giants (7.7 miles)