Infinity Homecare is a senior community in Plantsville, CT.
Information last verified:
653 Main Street, Plantsville, CT 06479
For more information about senior living options: (866) 208-4318
3.7 from 35 reviews
5 stars
22
4 stars
0
3 stars
2
2 stars
1
1 stars
10
Overall Review of Infinity Homecare
common9 reviews mention this
Responsive support with clear communication
Residents describe ongoing contact that stays responsive and accessible when questions come up.
Multiple reviewers highlight a specific point of contact who answers questions quickly and stays available, including by text. Several also describe smooth coordination—handling staffing and communicating clearly—so the process feels less stressful. A few reviewers add that the organization supports both workers and clients, not just scheduling tasks.
common5 reviews mention this
Flexibility and helpful onboarding
Residents describe flexible scheduling and practical help during the early stages of working with the agency.
A number of reviewers mention flexibility in scheduling and the ability to fit work into their needs. Others describe support during orientation or the initial onboarding conversations, along with assistance with job placement. One reviewer also notes that while a portal can be confusing, the office will walk them through it.
differentiator2 reviews mention this
Home care coverage includes multiple roles
The community offers home care services with a range of caregiver roles.
At least a couple of reviews describe the service as home care and name multiple caregiver types, including RN and CNA roles. Another reviewer frames the organization around credentialed workers and dependable support for facilities, reinforcing that staffing coverage is a core part of what they provide.
caveat4 reviews mention this
Scheduling and communication complaints
Some residents report problems with scheduling, including missed callbacks and inconsistent communication.
Several reviewers give negative feedback about schedulers, describing unprofessional behavior and difficulties getting what they need from scheduling. A few mention being ghosted after requests or experiencing poor communication around hours and shifts. Others describe shift cancellations and a lack of support when issues come up.
caveat4 reviews mention this
Pay accuracy and payment delays concerns
Some residents report concerns about pay, including incorrect pay and late or withheld payments.
A group of reviews focuses on pay problems, such as withheld payments, late checks, or errors on pay stubs. Others mention issues with overtime or pay practices and describe limited resolution when there are concerns. One reviewer describes direct-deposit problems and being required to pick up checks in person.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Nearby Places of Interest
Plantsville, Connecticut offers a variety of amenities for seniors looking to settle in the area. With a range of dining options such as Hop Haus, New Mill Restaurant, and Sweet Mia's, residents can enjoy diverse culinary experiences. The proximity to pharmacies like Walgreens and CVS Pharmacy ensures easy access to medication and healthcare needs. Nearby hospitals including Hospital Of Central Connecticut At Bradley Memorial and MidState Medical Center provide peace of mind with quality medical care close by. For recreational activities, seniors can visit the AMC Starplex Cinemas Southington 12 or relax in one of the many parks such as Hubbard Park or Sage Park. Additionally, convenient transportation options like Amtrak make it easy to travel within and outside the community. Overall, Plantsville offers a comfortable and convenient lifestyle for seniors looking to settle in a vibrant neighborhood with plenty of amenities within reach.
Restaurants
Hop Haus (0.2 miles)
New Mill Restaurant (1.5 miles)
Arby's (1.9 miles)
Sweet Mia's (2 miles)
Viron Rondo Osteria (2.6 miles)
Wood-n-Tap Bar & Grill-Southington (2.8 miles)
Cava Restaurant (3.1 miles)
Pharmacies
Walgreens (0.5 miles)
CVS Pharmacy (0.5 miles)
Beacon Prescriptions (2 miles)
CVS Pharmacy (5.2 miles)
Health Mart Pharmacy (5.3 miles)
CVS Pharmacy (5.8 miles)
Walgreens (6.2 miles)
Hospitals
Hospital Of Central Connecticut At Bradley Memorial (0.8 miles)
MidState Medical Center (5.2 miles)
Family Birthing Center (5.2 miles)
Saint Mary's Health System Affiliates (5.3 miles)
The Hospital of Central Connecticut Cancer Center (6.8 miles)
The guide outlines the rising costs of 24/7 in-home care, ranging from $10,000 to over $20,000 monthly, driven by factors such as location and caregiver qualifications. It discusses the limited coverage by Medicare and private insurance, potential Medicaid support, and the emotional and living condition considerations influencing families' decisions on care arrangements.
Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
Infinity Homecare photos
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