Waveny Lifecare Network

Pros

• The staff at The Village at Waveny is consistently praised for their kindness, care, and patience, creating a familial atmosphere for residents.
• Residents feel welcomed and safe in the environment, with many expressing happiness and contentment during their stay.
• Families appreciate the excellent communication from the staff regarding their loved ones' care and well-being.
• The facility offers a variety of engaging activities that enhance the residents' quality of life and provide joy.
• Many families express gratitude for the professional and dedicated approach of the caregivers, noting that they treat residents with respect and compassion.
• The cleanliness and design of the facility contribute positively to the overall experience for both residents and visiting family members.
• Residents enjoy meals that are generally well-received, contributing to a pleasant dining experience within the community.

Cons

• The staff at Waveny Care Center seemed overwhelmed and provided only the minimum level of care without going the extra mile.
• There were issues with communication between employees, causing delays in addressing grooming problems for residents.
• Staff turnover is increasing, resulting in a loss of valuable assets among caregivers.
• The quality of meals has declined, making them less attractive to residents.
• There is a lack of attention to detail and customer service, particularly regarding how new residents are welcomed.
• The laundry services for residents appear to be neglected, with no one seen doing laundry and access to the laundry area being restricted.
• There is a perceived disconnect between the Board of Directors' oversight and the operational shortcomings noted by family members.
• Several reviewers expressed disappointment about certain aspects of care despite good overall impressions, indicating inconsistency in service delivery.

Review

The Village at Waveny has garnered a variety of feedback from families regarding their loved ones' experiences at this facility. Many reviews emphasize the caring and compassionate nature of the staff, highlighting how they treat residents like family. One family member expressed gratitude for the kindness, patience, and professionalism exhibited by the team that cared for their mother, noting that her experience was enhanced by the staff’s commitment to creating a warm atmosphere. The importance of personal connections between caregivers and residents is evident in multiple reviews; families appreciate that their loved ones receive individualized attention, particularly those with memory-related issues such as dementia or Alzheimer’s disease.

Despite numerous positive reflections on resident care, some reviews reveal concerns about staffing levels and communication within the facility. One reviewer noted that while the staff appeared well-meaning, they seemed overwhelmed and unable to go above and beyond basic care due to high resident-to-staff ratios. Furthermore, critiques surfaced regarding a perceived lack of efficient communication between employees, leading to frustrations when it came to addressing specific needs or concerns raised by family members. Issues such as grooming requests took several reminders before being addressed adequately—a situation pointed out as needing improvement considering the high cost associated with care at Waveny.

In terms of facilities and amenities, many families mentioned that The Village's physical environment is notably clean and beautiful. Reviewers appreciated the organized activities available for residents—such as entertainment from local musicians or themed parties—which contribute positively to their overall quality of life. However, some felt that despite these offerings, there remained significant room for improvement in areas such as food quality and dining options. Concerns were voiced about meal preferences not being effectively considered by management—a crucial aspect since diet plays an integral role in health and satisfaction among elderly populations.

Additionally, families noted ongoing changes in leadership within Waveny that may impact workforce stability and resident care continuity over time. Instances of high employee turnover were highlighted; a few reviewers commented on losing valuable staff members while expressing concern about new administrators’ ability to maintain service standards without adequate support for direct-care providers. The juxtaposition of administrative salary versus caregiver pay raises questions about priorities within facility management—an echoing sentiment across several reviews concerned with staffing efficacy.

Feedback also indicated opportunities for better information access regarding daily programming directly affecting family engagement with residents. Families expressed frustration at not being able to find monthly activity calendars or weekly meal menus online—resources they believed would facilitate more meaningful conversations with their loved ones struggling with memory loss. Accessing such information could significantly enhance visitors’ interactions during visits if made readily available online.

Ultimately, many reviews conclude on an optimistic note about The Village at Waveny but remain keenly aware of areas requiring attention—particularly around enhancing communication channels between staff members and families alongside improving dining options for residents who are often reliant upon others for nourishment decisions. While affirmations of quality nursing care persist throughout shared experiences—with mentions of attentive aides providing cheerful support—the collective voice suggests a balanced perspective: recognizing commendable efforts while advocating for necessary advancements ensures optimal outcomes in eldercare settings like Waveny moving forward into an evolving future.

This part of New Canaan, Connecticut offers a variety of amenities and services that would be beneficial for seniors looking to relocate to the area. There are several parks nearby for outdoor recreation, as well as cafes for socializing and pharmacies for convenient access to medications. In terms of healthcare, there are reputable physicians and hospitals in close proximity, ensuring quality medical care when needed. Additionally, there are a range of dining options and places of worship within a reasonable distance. Transportation options are also readily available, with train stations providing easy access to neighboring towns and cities. Overall, this area provides a comfortable and convenient environment for seniors seeking a peaceful yet vibrant community to call home.

Parks

• Waveny Park (0.5 miles)
• Cherry Lawn Park (3 miles)
• Woodland Park (3.6 miles)
• Rowayton Dog Park (5.3 miles)
• Latham Park (5.4 miles)
• Cove Island Park (5.5 miles)
• Mill River Park (5.7 miles)

Cafes

• Zumbach's Gourmet Coffee (1.1 miles)
• Starbucks (3.6 miles)
• Espresso NEAT (3.8 miles)
• Caffe Nero (3.8 miles)
• Starbucks (4.1 miles)
• Donuts Delight (4.4 miles)
• Starbucks (6.8 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (3.6 miles)
• CVS Pharmacy (3.8 miles)

Physicians

• The Stein Dental Group (2.6 miles)
• Norwalk Hospital (3.9 miles)
• Stamford Pediatric Associates PC (3.9 miles)
• Stamford Health - Darien Imaging Center (4.1 miles)
• Stamford Health Medical Group (4.3 miles)
• Darien Medical Center (4.3 miles)
• Coastal Orthopaedics (4.3 miles)

Restaurants

• Vinny's Backyard Restaurant (2.6 miles)
• The Village Table (2.7 miles)
• Chipotle Mexican Grill (3.2 miles)
• Wendy's (3.2 miles)
• Darien Diner (3.3 miles)
• Burger King (3.3 miles)
• Chick-Fil-A (3.3 miles)

Places of Worship

• St Thomas More Church (2.9 miles)
• Church of the Holy Spirit (3.4 miles)
• Congregation Agudath Sholom (4.5 miles)
• Basilica Of St John The Evangelist (5.8 miles)
• Stanwich Congregational Church (6.8 miles)

Transportation

• Metro North Rowayton Station (4.3 miles)
• East Norwalk Train Station (4.9 miles)
• Stamford Transportation Center Bus/Train Metro North & Amtrak (6.2 miles)
• Westport Train Station (6.4 miles)

Hospitals

• Stamford Hospital (6 miles)