Autumn Lake Healthcare At Norwalk

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  • Interior

    A cozy living room with a sofa, coffee table, and fireplace adorned with decorative plants.

  • Building

    A view of a building with a central courtyard featuring a garden and fountain.

  • Architecture

    A sunlit pathway with potted flowers and American flags leading to a modern building.

  • Bedroom

    A hospital room with a bed, chairs, and medical equipment.

  • Dining

    A cozy breakfast setup on a table with a blue tablecloth, decorated with flowers and morning light streaming in through the window.

  • Exercise Equipment

    A rehabilitation center featuring parallel bars and exercise equipment for physical therapy.

  • Game Room

    A cozy game room featuring a pool table with cue sticks and billiard balls ready for play.

Autumn Lake Healthcare At Norwalk

34 Midrocks Drive, Norwalk, CT 06851

For more information about senior living options: (844) 490-3973

3.5 from 4 reviews
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Skilled Nursing Facility

Overall Review of Autumn Lake Healthcare At Norwalk

Pros

  • pro The facility at Autumn Lake is large and features nice landscaping, providing an inviting atmosphere for rehabilitation.
  • pro Staff members at Autumn Lake demonstrate caring attitudes and build good relationships with patients.
  • pro The in-house rehabilitation and physical therapy services at Autumn Lake are described as excellent.
  • pro Patients have access to a variety of food options that are considered very good.
  • pro Autumn Lake maintains cleanliness throughout the facility, with a dedicated cleaning crew ensuring bathrooms and common areas are well-kept.
  • pro The facility offers engaging activities, including games like bingo and live music performances for residents.
  • pro Aurora Senior Living has positive, professional staff members who contribute to a welcoming environment.

Cons

  • pro The facility is not equipped to properly treat patients recovering from joint replacement surgery.
  • pro There were inadequate bathroom facilities, lacking a commode with a raised seat, forcing the patient to urinate standing up.
  • pro Ice packs essential for recovery were not available, and the one provided was not frozen when received.
  • pro Wheelchairs had faulty locks, posing a risk to patient safety.
  • pro Staffing shortages resulted in delayed responses to call bells, with some patients waiting for pain medication for over an hour.
  • pro Communication within the facility was poor, especially during pandemic conditions.
  • pro Despite good care mentioned by some reviewers, there were indications that staff appeared overworked and short-staffed overall.
  • pro The room was small and lacked adequate storage space for personal belongings.
  • pro The overall value for money was questioned by some reviewers, suggesting it might not justify the cost of extended stays.

Review

The experiences of patients and their families at rehabilitation facilities can vary widely, as demonstrated by the contrasting accounts of services provided by Autumn Lake Healthcare in Norwalk. One patient expressed a deeply negative experience during a five-day stay post-total knee replacement, while another family member reported a much more favorable impression of the same facility following an extended stay for rehabilitation.

The first review paints a particularly concerning picture of care received after joint replacement surgery. The patient outlined a series of fundamental inadequacies within the facility, starting with the lack of essential equipment such as raised toilet seats. This oversight forced the patient to urinate standing up, creating unnecessary discomfort and risk during recovery. The importance of having appropriate aids cannot be overstated—having access to adaptive bathroom fixtures is critical for individuals recovering from major surgeries like total knee replacements.

Furthermore, the patient highlighted deficiencies related to ice therapy. Ice packs are vital for reducing swelling and managing pain post-surgery, yet this facility lacked access to crushed ice machines or sufficient adequate ice packs in their physical therapy area. On one occasion, an ice pack was given that had not even been frozen properly; consequently, when removed from the patient's skin, it was still warm. Such lapses indicate serious shortcomings in both preparation and provision of standard postoperative care practices.

Another alarming issue raised was regarding safety measures within the facility's equipment. Faulty wheelchairs with unreliable locks posed a significant danger to all patients but became particularly evident when one roommate fell while trying to get out of her chair due to this hazard, resulting in severe injuries that required multiple staff members' assistance for her recovery. Such incidents underscore potential negligence regarding patient safety that can severely impact individuals already managing complex health challenges during rehab.

In contrast to this negative testimony stood glowing reviews from family members who described positive experiences at Autumn Lake Healthcare. For example, one reviewer noted that their spouse spent 100 days there and received attentive care despite occasional staffing shortages—a point acknowledged by many facilities during an era plagued by COVID-19-related challenges across healthcare systems nationwide. They appreciated several amenities including landscaped grounds, good food options, private rooms with attached bathrooms, and engaging recreational activities such as games and musical performances facilitated throughout the week.

Moreover, consistent praise emerged regarding the cleanliness and orderly maintenance of the facility itself; regular cleaning crews made rounds ensuring sanitary conditions were upheld throughout common areas and personal spaces alike. These aspects contribute significantly toward fostering a nurturing environment where patients can feel comfortable during their rehabilitation journey. Families appreciated organized programs designed not only for physical healing through onsite gyms but also social interactions among residents which tend to brighten spirits in challenging times—factors essential for holistic health outcomes.

However, while care quality appeared satisfactory overall according to some visitors' testimonials—featuring dedicated staff striving under pressure—communication issues were frequently cited as needing improvement amidst pandemic constraints. Overworked employees occasionally led to lapses in information dissemination between families and staff or delays in response times concerning medical needs or general inquiries about rehabilitation schedules or progress updates on loved ones receiving treatment.

Ultimately these diverse accounts serve as compelling narratives illustrating two very different facets of what could be expected at Autumn Lake Healthcare: one highlighting areas for urgent improvement surrounding essential patient comfort measures whereas others depict commendable elements concerning caring personnel working diligently despite evident systemic challenges faced nationally within rehabilitation settings today.

Features

Housing

  • 150 resident community capacity 150 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Westchester Cty (16 miles away) Westchester Cty (16 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Autumn Lake Healthcare At Norwalk is an assisted living community located in Norwalk, CT. We pride ourselves on providing a comfortable and supportive environment for our residents to thrive in.

Our community offers numerous amenities to enhance the quality of life for our residents. We have a beauty salon where residents can get pampered and feel their best. They can also enjoy watching their favorite shows on cable or satellite TV in the comfort of their own rooms. Our community operates transportation services, making it easy for residents to run errands or attend social outings. For those who enjoy technology, we have a computer center with Wi-Fi/high-speed internet access.

We provide delicious and nutritious meals in our dining room, which is designed to resemble a restaurant-style setting. Special dietary restrictions are taken into consideration, ensuring that each resident's unique needs are met. Additionally, residents have access to a kitchenette if they prefer to prepare their own meals.

We prioritize the well-being of our residents by offering various care services. Our staff is available 24/7 and there is a call system in place for any emergencies or needs that may arise. Assistance with activities of daily living such as bathing, dressing, and transfers is provided as needed. Medication management and diabetes diets are handled by our trained professionals.

Keeping the mind and body active is important at Autumn Lake Healthcare At Norwalk. Our fitness room offers opportunities for exercise tailored to individual abilities. Residents can participate in planned day trips or engage in resident-run activities within the community. There are also scheduled daily activities to keep everyone entertained.

In terms of nearby conveniences, we are lucky to have several options within close proximity to our community. There are four cafes, five parks, 12 pharmacies, nine physicians' offices, 13 restaurants, and three transportation options nearby.

At Autumn Lake Healthcare At Norwalk, we strive to create a warm and inclusive environment where residents feel supported and cared for while maintaining their independence and enjoying life to the fullest.

Nearby Places of Interest

Restaurants

  • McDonald's (0.6 miles)
  • Valencia Luncheria (1.2 miles)
  • Wendy's (1.4 miles)
  • Orem's Diner (2.8 miles)
  • Mr Frostys Ice Cream Shop (3.1 miles)
  • Chick-Fil-A (3.3 miles)
  • Burger King (3.5 miles)

Pharmacies

  • CVS Pharmacy (0.7 miles)
  • Walgreens (0.9 miles)
  • Walgreens (1.5 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (1.9 miles)
  • Rite Aid (2.5 miles)
  • Walgreens (2.7 miles)

Cafes

  • Starbucks (1.1 miles)
  • The Granola Bar (3 miles)
  • Zumbach's Gourmet Coffee (4.4 miles)
  • Starbucks (4.4 miles)
  • Starbucks (5.2 miles)
  • Espresso NEAT (5.5 miles)
  • Caffe Nero (5.6 miles)

Physicians

  • Coastal Orthopaedics (1.3 miles)
  • Doctors' Pediatric PC (1.8 miles)
  • Hartford HealthCare Rehabilitation Network (2.2 miles)
  • Norwalk Hospital (2.2 miles)
  • Coastal Orthopaedics PC (2.5 miles)
  • Village Pediatrics (2.5 miles)
  • Wilton Surgery Center (3 miles)

Transportation

  • East Norwalk Train Station (2.7 miles)
  • Westport Train Station (2.8 miles)
  • Metro North Rowayton Station (4.8 miles)
  • Metro North - Green's Farms Train Station (5.3 miles)
  • Metro North - Southport Train Station (6.5 miles)
  • Metro North - Fairfield Train Station (8.1 miles)

Parks

  • Winslow Park (3.2 miles)
  • Sherwood Island State Park (3.4 miles)
  • Calf Pasture Beach (4.1 miles)
  • Waveny Park (4.2 miles)
  • Cherry Lawn Park (4.5 miles)
  • Rowayton Dog Park (5.5 miles)
  • Woodland Park (6.5 miles)

Places of Worship

  • St Thomas More Church (5.3 miles)
  • Church of the Holy Spirit (7.5 miles)
  • Congregation Agudath Sholom (7.9 miles)

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