Notre Dame Convalescent Home I in Norwalk, CT
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76 West Rocks Road, Norwalk, CT 06851
For more information about senior living options: (844) 490-3973
The care he received was superb and the staff went above and beyond. The staff are caring, compassionate, and take extraordinary care of residents. The staff, including Marjorie, make residents feel comfortable and safe. The kitchen staff are friendly and the food is delicious. The dietitian is sweet, competent, and readily available. Dr. McDermott is a godsend and empathetic to residents and families. The laundry, housekeeping, and facilities teams are very responsive and keep the facility impeccably clean. Security is warm and welcoming to residents and families. Austin the social worker has an open door for issues that need to be addressed. Notre Dame is incredible, with caring staff and strong leadership.
The night nurse Beatrice should not have the title; she is described as the opposite of loving and caring. Director Marjorie Simpson refused to call an ambulance, saying it was not an emergency and that the mother could wait until she got home. The reviewer warns others not to send their loved ones to this facility. The director is portrayed as horrible and more concerned with money than with patient care. An orderly was alleged to have slapped a patient in the face and told him, "I'm not your slave." Marjorie allegedly threatened to sue for slander after a prior review. The reviewer describes a troubling incident where a grandfather was neglected and disheartened by the care he received.Notre Dame Convalescent Home I in Norwalk is best suited for families seeking a warm, relationship-driven care environment with a faith-friendly setting and a strong emphasis on personal attention from front-line staff. It works well for residents recovering from surgery or needing long-term support where staff know residents by name and communicate regularly with families. The in-house chapel and accessible social and therapy staff contribute to a sense of stability and daily purpose, making the facility feel like a real community rather than a sterile institution.
However, potential residents should consider alternatives if administrative consistency and predictable governance are top priorities. Reviews paint a split picture of leadership and accountability. Some family members describe highly challenging interactions with management, including moments perceived as unresponsive in urgent situations. The tone from administrators can color experiences across shifts, and confrontational exchanges with leadership have been noted. For families needing a strictly policy-driven environment with zero tolerance for perceived missteps, other options may be more suitable.
On the positive side, the day-to-day care often lives up to expectations where frontline staff operate. Several reviewers praise nurses, aides, and clinicians for attentive, compassionate care, with staff across departments remembering residents by name and making extra efforts. The kitchen team earns praise for palatable meals and dietary accommodations, while dietitians, social workers, and therapists are frequently cited for accessible support and clear communication. Maintenance and housekeeping are described as responsive, contributing to a clean, safe environment. The overall caregiving culture appears cohesive when families are engaged with the care team.
Still, risks exist. Occasional reports describe less compassionate bedside interactions, suggesting variability in how care is delivered on certain shifts. A handful of accounts raise concerns about how leadership handles acute moments, with allegations of delayed or resistant action in medical situations. A longstanding anecdote about a past incident of mistreatment by staff underscores the importance of vigilant oversight. While not universal, these threads matter: they temper the otherwise strong caregiving narrative and demand proactive engagement from families to ensure coordinated care and timely escalation when needed.
Those who choose Notre Dame can leverage the strong positives to offset the potential downsides when actively involved. The facility’s culture rewards proactive family participation, with accessible leadership and program staff who can respond to concerns. Residents benefit from regular progress updates, meaningful activities, and a sense of belonging anchored by spiritual services. For families comfortable with ongoing dialogue and a hands-on approach to oversight, these elements can translate into consistently good outcomes despite occasional governance friction.
In practical terms, Notre Dame Convalescent Home I stands as a solid option for families prioritizing personal attention, continuity of frontline care, and a warm, faith-aligned environment. It suits short- to mid-term recuperation or steady long-term care where staff relationships and a familiar routine matter most. It may be less suitable for those demanding flawless administrative consistency, immediate escalation of every issue, or a uniformly hands-on leadership style. Prospective families should visit, speak with multiple staff including the administrator on duty, review recent incident history, and set clear expectations for emergency responsiveness and daily communication before committing.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Westchester Cty (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Our Lady of Notre Dame Convalescent Home I is a premier assisted living community located in Norwalk, CT. We offer a range of amenities and care services to provide our residents with a comfortable and fulfilling lifestyle.
Our community features a beauty salon for residents to pamper themselves, as well as cable or satellite TV in each room for entertainment. We also provide community-operated transportation and transportation arrangements for non-medical needs and doctor's appointments, ensuring that our residents can easily access the services they require.
To promote connectivity and engagement, we have a computer center with Wi-Fi/high-speed internet available. Our dining room offers restaurant-style dining with special dietary restrictions catered to, providing delicious and nutritious meals for our residents. For relaxation and recreation, we have outdoor spaces, a gaming room, and a small library for residents to enjoy.
In terms of care services, we prioritize the well-being of our residents. With 24-hour call systems and supervision, assistance with activities of daily living such as bathing and dressing is readily available. Our staff is trained in medication management to ensure proper administration. Additionally, we have mental wellness programs in place to support the emotional health of our residents.
Our location in Norwalk offers convenience with nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and places of worship. Residents can easily explore the neighborhood or participate in planned day trips organized by our concierge services. Furthermore, resident-run activities are organized regularly to foster socialization and community engagement.
At Our Lady of Notre Dame Convalescent Home I, we strive to provide exceptional care and amenities that enable our residents to live their best lives in a warm and compassionate environment.
Notre Dame Convalescent Home I is located at 76 West Rocks Road, Norwalk, CT 06851 in Fairfield County, Connecticut
Notre Dame Convalescent Home I on seniors.fyi includes 5 photos including images showing physical therapy, rehabilitation, nursing home, chapel, interior, building, architecture, porch, and more.
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