A & D Home Health Solutions

Pros

• A&D Home Health Solutions is described as a good company.
• The owner who runs the company is described as nice and accommodating.
• The caregiver is very caring.
• The loved one really likes the caregiver.
• The company has been accommodating and easy to work with.
• The caregivers have been on-time and reliable.
• They are doing a great job.

Cons

• The reviewer found the caregiver to be very needy rather than helping out the mom.
• The caregiver saw that Mom had items stored away and took advantage by asking for odds and ends around the house that she didn't feel were useful to Mom.
• The caregiver even had Mom clean out an old cooler for her to take home.
• The reviewer stated that the gentleman who ran the company should be more careful with the people he hires.
• The reviewer said they would not be using A&D Home Health Solutions' services again.

Review

A&D Home Health Solutions has elicited a wide range of responses from families who have used their services. On one hand, several clients praise the company as a good, reputable provider with a caregiver who is genuinely caring. For these families, the caregiver's warmth and the overall service quality have left a positive impression, and they describe the team as "really great." This sentiment emphasizes the compassionate side of home health care, where the caregiver bond and the reliability of service can make a meaningful difference in a loved one's daily life.

Yet, not all experiences have been uniformly positive. In one set of accounts, a caregiver was described as very needy rather than helpful, which shifted the tone from supportive assistance to a dynamic that felt inappropriate to the family. The reviewer recounted that the caregiver noticed items stored away and began requesting odds and ends around the house, items the family did not view as useful for the mom. The situation escalated to her asking the mom to clean out an old cooler to take home, an anecdote that shocked the family when they heard about it from their mom. The impression left was that the caregiver's priorities diverged from the mom's well-being, transforming the visit from caregiving into something that felt more like personal extraction.

This concern extended to a criticism of leadership as well. The family described the company's owner or manager - the "gentleman that ran the company" - as being accommodating and nice at the outset, which made the later issues even more disconcerting. The reviewer suggested that the owner should exercise more care in the hiring process to prevent such incidents, implying a gap between initial impressions and ongoing oversight. Ultimately, this experience led the family to decide they would not continue using A&D's services, citing a lack of confidence in the staff selection and oversight.

There were other reviews that painted the opposite picture. In separate accounts, people reported that things had gone well and that the company had been accommodating and easy to work with. The caregivers were described as on-time and reliable, contributing to a sense of steadiness and trust. These families highlighted punctuality and dependability as important factors, noting that the service could be counted on to show up and perform as needed. The overall tone in these stories is one of satisfaction with the operational side of the business - timeliness, consistency, and a cooperative relationship with the family.

Further affirmations described the company as doing a great job with no apparent concerns. Reviewers who offered this perspective emphasized that the caregivers were reliable and friendly, and that they had no complaints about the service. This continuity of reliability and warmth reinforced the impression that A&D can provide genuinely good in-home care when the right match is made, with caregivers who communicate well and attend to the needs of their clients.

Taken together, the reviews sketch a picture of a home health provider that can be outstanding for some families - offering compassionate, reliable care with caregivers who build trusted relationships - while also showing that, in at least one case, issues with a caregiver's conduct and the hiring/oversight process can seriously undermine confidence in the service. The divergent experiences suggest that prospective clients may benefit from clear discussions about caregiver boundaries, expectations for what constitutes appropriate requests, and the company's screening procedures. For families seeking care, the story here underscores the importance of carefully assessing both the caregiver fit and the leadership's ongoing commitment to vigilant hiring and supervision.

Restaurants

• McDonald's (0.2 miles)
• Wood-n-Tap Bar & Grill (0.2 miles)
• Glenwood Drive-In (1.6 miles)
• Chick-Fil-A (2.4 miles)
• Friendly's (2.6 miles)
• Ray & Mike's Dairy & Deli (2.6 miles)
• Mikro Depot (3.2 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Apex Pharmacy, Home Care & Nutrition Center (0.4 miles)
• Walgreens (0.8 miles)
• Walgreens (1.5 miles)
• People's Pharmacy Express (1.7 miles)
• Walgreens (1.9 miles)
• Walgreens (3.3 miles)

Cafes

• Panera Bread (0.3 miles)
• Starbucks (3.8 miles)
• Kaiydens Coffee (4.6 miles)
• Starbucks (7.4 miles)
• Starbucks (7.6 miles)
• Starbucks (7.9 miles)

Physicians

• Dermatology Physicians of Connecticut (0.5 miles)
• Dixwell Medical Walk-In Center (0.6 miles)
• Douglas J Grunwald MD (0.8 miles)
• CT Orthopaedic Specialists (1.3 miles)
• Connecticut Orthopedic Specialists PC (1.3 miles)
• Southern New England Ent (1.8 miles)
• Interventional Immunology Center (2 miles)

Theaters

• Cinemark North Haven (2.3 miles)

Parks

• East Rock Park (3.2 miles)
• Edgewood Park (4.2 miles)
• Wooster Square Park (4.5 miles)
• Lock 12 Historical Park (7.4 miles)

Hospitals

• Yale New Haven Hospital Saint Raphael Campus (4.3 miles)
• Hill Health Center Grant Street Partnership (5.7 miles)
• Veterans Affairs CT Healthcare System: West Haven Medical Center (6.5 miles)
• Hospital of Saint Raphael (7.7 miles)
• Gaylord Specialty Healthcare/Gaylord Hospital (7.7 miles)
• Harbor House (7.9 miles)

Transportation

• New Haven State Street Station (4.5 miles)
• New Haven Union Station (NHV) - Metro North/Amtrak/Shore Line East (5 miles)
• Tweed-New Haven Regional Airport (7.1 miles)
• Metro North West Haven Train Station (7.3 miles)
• Robinson Aviation (7.4 miles)
• U-Haul Moving & Storage of Orange (7.9 miles)

Places of Worship

• Church Of The Holy Spirit (7.1 miles)
• St Barbara Greek Orthodox Church (7.9 miles)