VIP In Home Care Services, LLC

Pros

• VIP In Home Care Services LLC is described as an amazing company to work with.
• Dian is professional and helpful, providing information quickly to set up care.
• CeCe is friendly, kind, considerate, compassionate, and punctual.
• The payment method is easy to use.
• VIP In Home Care Services LLC can staff quickly to meet clients' needs.
• The service is highly recommended for quality care at an affordable price.
• The agency is noted for attention to detail, cleanliness, thoroughness, and caretaking.
• The home health aides are fantastic and genuinely care about their clients.
• The caregivers are well trained, caring, and patient; the service is considered the best in Connecticut.

Cons

• The operator who answered the phone was very rude when the caller inquired about a job position.

Review

VIP In Home Care Services LLC has earned a strong, widespread chorus of praise from families who have relied on their in-home care for loved ones across Connecticut. From the very first contact, clients describe a level of professionalism and responsiveness that sets the tone for a calm, reliable caregiving experience. In particular, Dian stands out for her clear, thorough guidance - she provided all the information needed to set up care immediately and did so with a warmth and competence that put families at ease.

Many reviewers emphasize the deeply compassionate, patient-centered approach that VIP delivers. The sentiment is consistent: in healthcare, you want someone who will truly care for your family as if they were their own. Reviewers repeatedly mention feeling safer and more at ease knowing their loved ones were with VIP caregivers. The human connection is just as important as the practicalities, and this agency consistently shows both.

Within the team, the care is brought to life by individuals who are described as friendly, kind, considerate, and timely. Dian and CeCe, in particular, are praised for their reliability and warmth. Clients note that they were always on time for their shifts, and that the paperwork and onboarding process were easy to manage. The payment method is described as straightforward, and the agency's ability to staff according to immediate needs is described as a genuine blessing during urgent moments.

Several caregivers receive standout recognition for their impact. Zeiba, Karima, Corolette, and others are highlighted for their skill, dedication, and genuine care for patients. Families recount how Zeiba and Karima helped their mom's health improve through attentive, capable support, with Joseph and Gary also singled out for their steady presence. Corolette, specifically, is thanked for the excellent care she provided during a family vacation, underscoring the agency's flexibility and dependability. The overall tone is that VIP's aides are not only competent but deeply invested in their clients' well-being.

Many reviews applaud the overall quality and spirit of the service. Hands down, VIP is described as the best care available in Connecticut, with families expressing gratitude for services provided to grandparents, parents, and aunts. The emphasis on patient-centered care includes real attention to activities of daily living (ADLs) and a willingness to go above and beyond. Reviewers consistently note that the staff are well-trained and able to provide care that respects dignity and comfort, creating a sense of calm and security for families who often have to balance caregiving with other responsibilities.

In addition to the routine care, clients reflect on the practical and emotional benefits of VIP's approach. Several accounts mention how the agency's care has meaningfully contributed to the health and quality of life of loved ones, sometimes enabling families to take vacations or attend to other matters with peace of mind. The care delivered is described as thorough, clean, and detail-oriented, with caregivers who understand both the medical and emotional aspects of home health support. The recurring message is that VIP offers reliable, compassionate, and thorough care that families value deeply.

Not every experience is described as flawless, however. One reviewer notes a negative interaction with the phone intake, describing the staff member who answered the call for a job inquiry as very rude. This stands out as an exception in an otherwise overwhelmingly positive landscape. It serves as a reminder that, while the caregiving itself is highly regarded, there is room for improvement in customer service interactions at the initial inquiry stage.

Taken together, these reviews portray VIP In Home Care Services LLC as a dependable partner for families seeking home health support. Clients praise the team's empathy, the quality of care provided by individual caregivers, and the practical ease of onboarding and payments. They repeatedly highlight not just the presence of competent aides, but the genuine passion and attentiveness that caregivers bring to their roles. For families facing urgent needs, travel, or ongoing daily support, VIP emerges as a trusted option that delivers both professional excellence and heartfelt care.

Cafes

• Panera Bread (1 miles)
• Starbucks (3 miles)
• Kaiydens Coffee (4.8 miles)
• Starbucks (7.2 miles)
• Starbucks (7.6 miles)

Restaurants

• Wood-n-Tap Bar & Grill (1.1 miles)
• McDonald's (1.2 miles)
• Glenwood Drive-In (2.4 miles)
• Ray & Mike's Dairy & Deli (3.1 miles)
• McDonald's (3.3 miles)
• Mikro Depot (3.5 miles)
• Chick-Fil-A (3.6 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Apex Pharmacy, Home Care & Nutrition Center (1.2 miles)
• Walgreens (1.8 miles)
• Walgreens (1.9 miles)
• Walgreens (2.3 miles)
• People's Pharmacy Express (2.9 miles)
• CVS Pharmacy (3.4 miles)

Physicians

• Dixwell Medical Walk-In Center (1.4 miles)
• Dermatology Physicians of Connecticut (1.7 miles)
• Douglas J Grunwald MD (1.8 miles)
• CT Orthopaedic Specialists (2.2 miles)
• Connecticut Orthopedic Specialists PC (2.2 miles)
• Southern New England Ent (2.6 miles)
• Interventional Immunology Center (3.1 miles)

Theaters

• Cinemark North Haven (3.5 miles)

Parks

• East Rock Park (3.7 miles)
• Edgewood Park (4 miles)
• Wooster Square Park (4.8 miles)
• Lock 12 Historical Park (7.2 miles)

Hospitals

• Yale New Haven Hospital Saint Raphael Campus (4.3 miles)
• Hill Health Center Grant Street Partnership (5.8 miles)
• Veterans Affairs CT Healthcare System: West Haven Medical Center (6.3 miles)

Transportation

• New Haven State Street Station (4.7 miles)
• New Haven Union Station (NHV) - Metro North/Amtrak/Shore Line East (5.2 miles)
• Metro North West Haven Train Station (7.1 miles)
• U-Haul Moving & Storage of Orange (7.5 miles)
• Tweed-New Haven Regional Airport (7.6 miles)

Places of Worship

• Church Of The Holy Spirit (7.1 miles)
• Trinity Episcopal Church (7.4 miles)
• St Barbara Greek Orthodox Church (7.4 miles)