Right at Home Darien, CT

Pros

• The RN who comes out is terrific and the communication with the community and hospice services is excellent.
• The three day aides are exceptional and provide great care.
• They did a very good job and provided everything expected without any issues.
• The female owner is lovely and couldn't be more helpful.
• Most of the aides provided by the company were warm and lovely.
• The administrator is very helpful and has 15 years of experience in the business.
• They have 3 nurses on staff who build a caregiver plan based on the meeting with the client's father.
• The rate for 24/7 care plus room and board is negotiable and includes driving, cooking, cleaning, medication management, and companionship.
• They were happy with the services provided, but due to personal reasons, their father chose not to continue with them.

Cons

• The husband of the company's owner was described as a nightmare and exhibited unprofessional behavior, including cursing at a client over the phone.
• The husband's rude and unprofessional behavior made the entire working atmosphere almost unbearable.
• A reviewer found the husband to be rude and unprofessional, contrasting with the warmth and loveliness of the female owner and most of the aides provided by the company.
• Despite being happy with their services, a reviewer mentioned that their father refused to continue in their care.
• One reviewer expressed dissatisfaction with the company's owner, describing their behavior as far from professional.

Review

When it comes to providing exceptional care services, this company has certainly made a lasting impression on its clients. According to one satisfied customer, their team of caregivers has gone above and beyond expectations. With a registered nurse who makes regular visits, communication between the company and the community is seamless. Hospice services are also closely coordinated, ensuring that all aspects of care are well-managed. The three day aides in particular receive high praise for their exceptional skills and professionalism.

Another reviewer had a similar positive experience with this company. They praised the caregivers for consistently meeting their expectations without encountering any issues. It's clear that the company's commitment to quality care shines through, leaving customers eager to consider using their services again in the future.

However, there seems to be a contrasting opinion when it comes to the husband/wife ownership team of this company. While the wife is described as lovely and incredibly helpful, it appears that the husband leaves much to be desired in terms of his professionalism and demeanor. One client reported experiencing an unpleasant phone call where the husband actually cursed at them. Such behavior is clearly unacceptable and does not reflect well on the company as a whole.

Despite this hiccup with the owner's behavior, many other aspects of this company have received commendations from satisfied customers. The female owner is described as warm and lovely, while most of the provided aides also leave a positive impression on clients. However, it's unfortunate that the husband's rude and unprofessional conduct creates an uncomfortable working environment for some caregivers.

On a brighter note, another reviewer spoke highly of the administrator who has been running this business for an impressive 15 years. With three nurses on staff, they collaboratively develop personalized caregiver plans based on individual assessments with clients' loved ones. This comprehensive approach ensures that all aspects of care are considered, including transportation, meal preparation, medication management, housekeeping, and companionship.

It seems that despite being pleased with the services provided, one client's father decided to discontinue care from this company. However, the family still receives support from their niece when needed, including assistance with doctor appointments.

Overall, this company has garnered positive reviews for their exceptional caregiving services. The team of caregivers and the administrator are highly praised for their professionalism and dedication to meeting clients' needs. While concerns have been raised about the husband's behavior, it does not overshadow the positive experiences shared by many customers.

This section of Darien, Connecticut, offers a convenient and diverse range of amenities suitable for senior living. With several cafes within walking distance, including Starbucks and Espresso NEAT, residents can easily enjoy a cup of coffee or socialize with friends. Nearby pharmacies such as CVS and Walgreens provide accessibility to essential medications and healthcare supplies. Renowned medical facilities like Stamford Hospital and Norwalk Hospital are in close proximity for any healthcare needs. Additionally, there are various dining options ranging from fast food to upscale restaurants, ensuring a variety of culinary choices. Beautiful parks like Cherry Lawn Park and Calf Pasture Beach offer opportunities for leisurely walks or outdoor activities. With reliable transportation options such as Metro North train stations nearby, getting around the area is convenient for seniors. Overall, this part of Darien provides a well-rounded community with essential services and recreational opportunities for comfortable senior living.

Cafes

• Starbucks (0.1 miles)
• Espresso NEAT (0.3 miles)
• Caffe Nero (0.3 miles)
• Donuts Delight (3 miles)
• Zumbach's Gourmet Coffee (4.9 miles)
• Starbucks (5.2 miles)
• Starbucks (6 miles)

Pharmacies

• CVS Pharmacy (0.1 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.5 miles)

Physicians

• Stamford Pediatric Associates PC (0.2 miles)
• Stamford Health - Darien Imaging Center (0.7 miles)
• Stamford Health Medical Group (0.9 miles)
• Darien Medical Center (0.9 miles)
• The Stein Dental Group (2.9 miles)
• Norwalk Hospital (3.4 miles)
• Andrews Adu Adade (3.5 miles)

Restaurants

• Ten Twenty Post (0.2 miles)
• McDonald's (0.4 miles)
• Shake Shack (0.6 miles)
• Darien Diner (0.9 miles)
• Chipotle Mexican Grill (1.2 miles)
• The Restaurant at Rowayton Seafood (1.5 miles)
• Burger King (1.8 miles)

Parks

• Cherry Lawn Park (0.9 miles)
• Rowayton Dog Park (1.8 miles)
• Woodland Park (1.9 miles)
• Cove Island Park (2.8 miles)
• Waveny Park (3.3 miles)
• Latham Park (3.9 miles)
• Calf Pasture Beach (3.9 miles)

Places of Worship

• St Thomas More Church (1 miles)
• Congregation Agudath Sholom (3.4 miles)
• Basilica Of St John The Evangelist (4.1 miles)
• Church of the Holy Spirit (6 miles)
• Stanwich Congregational Church (8.1 miles)

Transportation

• Metro North Rowayton Station (1.2 miles)
• East Norwalk Train Station (3.8 miles)
• Stamford Transportation Center Bus/Train Metro North & Amtrak (4.4 miles)
• Westport Train Station (5.9 miles)
• Cos Cob Metro-North Train Station (7.6 miles)

Hospitals

• Stamford Hospital (4.6 miles)