2109 Chautard, Pueblo, CO 81004
For more information about senior living options: (844) 490-3973
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Health Solutions has tremendously helped improve many clients' lives, including helping them obtain insurance and mental health care. Staff are helpful and friendly and go above and beyond to help clients. The team of therapists, psychiatrists, and doctors coordinates well and keeps treatment plans aligned. Alex is highly caring and deeply committed to making a difference in clients' lives. Health Solutions has saved lives and provided crucial support during crises. Clients report being pulled up from their lowest points with no judgement and ongoing support. Families feel that the staff care for their loved ones and work closely with them. Clients feel they have a whole team dedicated to their well-being.
They dehumanize people and treat families like garbage. They just want to collect money from insurance and do less than the bare minimum. They are the type of providers who greatly contribute to mental health stigma in this country and keep people from getting the help they need. The staff shamed and mocked the patient for their domestic violence trauma. The staff did nothing to alleviate the patient's suicidal symptoms and sent them back into the same situation. They do not care about their patients' well-being. They attempted to enroll the patient in Medicaid without checking if their insurance would cover treatment. The crisis center was straight garbage. They act like a couple of hours will fix everything and then throw patients back into the same situation.The collection of reviews paints a strikingly mixed portrait of Health Solutions, revealing a landscape where some clients credit the organization with life-changing support and seamless, integrated care, while others recount experiences that feel dehumanizing, disorganized, or driven more by billing than by patient well-being. Across the statements, people describe a broad range of encounters - some deeply positive and transformative, others troubling enough to question the quality and ethics of the services provided. The tension between these two poles emerges as a central thread throughout the testimonies.
On the positive end, several readers describe Health Solutions as a lifeline that steadied them when they were at their lowest. They praise the staff for being helpful, friendly, and dedicated, with a sense that the whole team - therapists, psychiatrists, doctors, and other clinicians - works in concert toward common treatment goals. One account emphasizes a highly coordinated approach in which therapists, a psychiatrist, and a primary care physician stay "on the same page," updating each other about treatment plans. This sense of a complete, well-connected care team is highlighted as a rare and valuable experience, giving the impression that patients have a real, supportive network surrounding them. For some, the organization helped secure not only mental health care but also insurance coverage and a primary care physician, suggesting a holistic, door-to-door navigation of health needs rather than a fragmented, one-appointment-at-a-time experience. In these narratives, staff are described as going above and beyond, with patients feeling pulled up from the depths of crisis and treated with dignity and reduced judgment.
Yet, alongside these glowing endorsements, there are equally strong counter-narratives that question the integrity and effectiveness of the services. Critics describe the crisis center as "garbage," accusing it of rushing patients through the system, failing to address critical safety concerns such as domestic violence, and pushing patients back into risky situations without adequate intervention. Several reviews express frustration with expectations for inpatient treatment that were not met, and with the sense that the staff would instead urge patients to simply contact a doctor in a few days - an approach some readers interpret as insufficient or performative for someone in acute distress. The overarching complaint is that the crisis center appears to operate under a velocity-focused model that prioritizes throughput over meaningful, symptom-targeted intervention.
Several reviewers illuminate a troubling pattern of perceived dehumanization and prioritization of billing over patient welfare. Claims include being shamed or mocked for trauma experiences, particularly domestic violence, and being told that they were "not suicidal enough" to qualify for certain medications or interventions. One reviewer specifically accuses a psychiatric nurse of denying needed medication based on a subjective judgment about suicide risk, while others describe staff as having minimal willingness to address ongoing suicidal symptoms. There is also a strong accusation that some staff "just want the money" and that there is a disconnect between what was promised (coping skills, family involvement, tangible interventions) and what was delivered (or not delivered), with some patients feeling their care was reduced to insurance billing and compliance rather than therapeutic progress.
A subset of comments centers on perceived manipulation or misalignment in billing and program enrollment practices. One reviewer alleges that Health Solutions attempted to enroll them in Medicaid without making a genuine effort to determine whether the patient's existing insurance would cover treatment, despite being informed by the insurer that services were in-network after the deductible. The accusation is that such moves were aimed at revenue rather than patient welfare, with warnings that this could jeopardize the patient's health savings and current coverage. This claim adds a layer of financial suspicion to the broader critique about patient-centered care, suggesting systemic incentives that some patients find incompatible with ethical clinical practice.
Within the mosaic of opinions, individual voices also stand out in highlighting personal, often emotional experiences that ran counter to the more general trends. Some reviewers express deep gratitude toward specific individuals - names like "Alex" are singled out as exceptionally caring, underscoring that personal rapport and genuine concern can make a meaningful difference even amidst broader organizational criticisms. Other accounts acknowledge real improvements in life quality and stability, with people describing how the care team helped them secure ongoing treatment and navigate insurance or medical systems, reinforcing the sense that there is genuine value in certain clinician-patient interactions.
There are also clear contradictions within the set of reviews. A number of people who previously left Health Solutions because they felt unsupported returned after hearing that the program had changed for the better, only to conclude that the service has deteriorated again. Some who initially found the care transformative later describe it as ineffective or worse than before, suggesting inconsistency in the quality or delivery of care over time. A few respondents explicitly state that the organization has saved their lives on multiple occasions, while others insist that, in their experience, the organization did not help at all or actively worsened their situation. This oscillation - between redemption and frustration - appears to be one of the most persistent themes, reflecting fluctuating personal outcomes and perhaps variation in practitioners, programs, and individual circumstances.
Taken together, the narratives present Health Solutions as a place of dual realities: a site of genuine, life-affirming care for some, and a source of harm, dissatisfaction, or distrust for others. The common threads are clear enough - patients seek credible medical and therapeutic support, consistent family involvement where promised, and a careful balance between clinical necessity and insurance considerations. What emerges is a call for more transparent, patient-centered practices, particularly around crisis intervention, the handling of sensitive trauma, and the alignment of financial incentives with ethical care. For some, the experience is life-changing in a positive direction; for others, it is a cautionary tale about how system pressures and uneven practice can erode trust and safety.
12 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Pueblo Memorial (10 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Health Solutions Chautard is an assisted living community located in Pueblo, CO. Our facility offers a warm and inviting environment for individuals who require board and care home or respite care services.
Our residents enjoy a range of amenities designed to enhance their comfort and well-being. We provide a spacious dining room where nutritious meals are served, and our accommodations are fully furnished for convenience. The beautiful garden offers a tranquil setting for residents to relax and enjoy the outdoors.
We understand the importance of maintaining a clean and tidy living space, which is why we provide comprehensive housekeeping services. Our dedicated staff also assists with move-in coordination to ensure a seamless transition into our community. For connectivity needs, we offer telephone services as well as Wi-Fi/high-speed internet access.
At Health Solutions Chautard, we prioritize the health and safety of our residents. Our caregivers are trained to provide assistance with activities of daily living, including bathing, dressing, and transfers. We work closely with healthcare providers to coordinate medical care for our residents and assist with medication management. Special dietary restrictions, such as diabetes diets, are also catered to.
Transportation arrangements for medical appointments are made by our staff, ensuring that residents can easily access necessary healthcare services when needed. Additionally, multiple nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals add convenience and accessibility to our location.
We believe in promoting an active lifestyle for our residents through scheduled daily activities that cater to their interests and preferences. We strive to create an engaging community where individuals can socialize with peers while enjoying various recreational opportunities.
Whether it's through quality care services or thoughtful amenities tailored to individual needs, Health Solutions Chautard strives to create a comfortable living environment that promotes overall health and well-being for our residents in Pueblo, CO.
Health Solutions Chautard is located at 2109 Chautard, Pueblo, CO 81004 in Pueblo County, Colorado
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Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
