Jackson Creek Senior Living

Pros

• The residents at Jackson Creek Senior Living appreciate the engaging activities staff and the variety of social events available, which foster a sense of community among them.
• Many families find the proximity to shopping, dining, and medical facilities to be a significant advantage for their loved ones living at Jackson Creek.
• The facility is described as beautiful and inviting, with well-kept grounds and appealing common areas that enhance the living experience.
• Residents enjoy the range of activities offered, including clubs, fitness programs, and creative classes that contribute to an active lifestyle.
• Families commend the friendly and attentive staff who provide excellent support during the move-in process and throughout residents' stay.
• The dining options on the independent living side are recognized for being good, with special accommodations made for dietary needs when necessary.
• Many residents express satisfaction with their overall experience at Jackson Creek Senior Living and would recommend it to others looking for similar communities.

Cons

• Many residents felt rushed during events, as they were still enjoying their meals when the venue started shutting down early.
• There are ongoing issues with broken elevators and chronic understaffing in the dining room and kitchen, leading to poor service delivery.
• Food delivery takes a long time, and on one occasion, a resident did not receive their meal at all.
• The cleaning service is inadequate, with concerns about floors being poorly maintained and carpets not being vacuumed properly.
• High staff turnover rates have resulted in instability within management and a lack of consistent care for residents.
• The independent living apartments are small, with inconsistent layouts that may not meet all residents' needs.
• The memory care side reportedly has subpar food quality compared to the independent living section.
• Residents expressed concerns about staff training for emergency situations, highlighting potential risks associated with fire safety procedures.

Review

Jackson Creek Senior Living has garnered a mix of positive feedback and constructive criticism from residents and their families, reflecting a spectrum of experiences that reveal both the community's strengths and areas for improvement. The facility, designed to resemble a hotel with its modern amenities, provides an enjoyable living environment for many seniors. Families appreciate various aspects such as the activities staff, resident camaraderie, proximity to family members, and the practicality of the apartment layouts. Despite these positives, recurring issues like management inefficiencies have raised concern among residents about overall quality of life.

The community offers several appealing features including elegant common areas like a library with a grand piano, private dining spaces, and an outdoor garden equipped with a gazebo. Residents have access to numerous facilities designed for relaxation and social interaction - a workout room, salon services, and diverse activities like clubs or painting sessions that encourage engagement among seniors. However, some units feature less desirable layouts with smaller dimensions or awkward angles that can limit functionality. Overlapping floors dedicated to different levels of care—independent living on the third floor, assisted living on the second floor, and memory care on the ground floor—create opportunities for residents in need of varying degrees of assistance.

Feedback from families indicates that Jackson Creek could benefit significantly from staffing enhancements in critical areas such as dining services. Many reviews highlight long wait times for meals delivered to rooms; some instances resulted in missed meals altogether. While essential staffing challenges are acknowledged across industries due to broader societal trends, there appears to be an urgency for stabilization within managerial roles at Jackson Creek specifically. Many relatives have noted staff turnover is high and attributed it mainly to poor leadership and inadequate compensation strategies which diminish morale.

Several reviewers also pointed out maintenance issues within the facility itself—a number of elevators were reported broken for extended periods impacting mobility throughout the building while corresponding food shortages were linked to managerial sign-off processes perceived as excessive by families who feel trusts must be established between kitchen staff and management regarding purchasing supplies. Inadequate cleaning services have also been mentioned by those who expect regular upkeep within apartments but instead find minimal intervention leaving dust unaddressed.

Despite these criticisms regarding operational efficiency and service delivery struggles like slow response times for room cleaning or meal deliveries gone awry at times—many voices reflect a deep appreciation for the friendly demeanor exhibited by most staff members when interacting with residents or family members alike. Additionally, popular shared spaces stimulate sociability among senior residents providing camaraderie amid group activities such as puzzle-solving sessions or simply enjoying one another's company around communal tables.

Overall impressions convey strong satisfaction among both residents currently residing at Jackson Creek Senior Living alongside their families navigating this transitional phase together; expressing intent to recommend it based on positive interactions experienced so far despite ongoing challenges related primarily to management practices affecting day-to-day operations directly influencing resident experience negatively at certain times when service expectations fall short amidst aspirations offering vibrant independent lifestyles within safe surroundings where personal preferences remain duly considered throughout each individual's journey through aging gracefully over time.

This area of Monument, Colorado offers a variety of amenities and services that cater to seniors looking for a convenient and comfortable living environment. With several pharmacies nearby, accessing medications and healthcare needs is easily accessible. There are also multiple physicians' offices in the vicinity, ensuring quality medical care is readily available. For dining options, there are popular chain restaurants like McDonald's and Chick-Fil-A, as well as local favorites such as La Casa Fiesta Restaurant. Additionally, there are cafes like Coffee Cup Cafe for social gatherings and enjoying a cup of coffee. Outdoor enthusiasts will appreciate the proximity to parks like Fox Run Regional Park and Black Forest Regional Park for leisurely walks or picnics. The area also features reputable hospitals like Memorial Hospital for peace of mind in case of medical emergencies. Overall, this location provides a well-rounded community with essential services and recreational opportunities for seniors looking to settle down in Monument.

Pharmacies

• Walmart Pharmacy (0.3 miles)
• King Soopers Pharmacy (1.1 miles)
• Walgreens (1.3 miles)
• Albertsons Floral (9.1 miles)
• Walgreens (9.1 miles)
• Walgreens (9.2 miles)
• Walgreens (10 miles)

Physicians

• Optum Primary Care - Monument (0.6 miles)
• Albina Gadeliya, MD | Family Medicine (0.8 miles)
• Monument Pediatrics (0.8 miles)
• CHPG Tri-Lakes Primary Care (0.8 miles)
• Premier Vision (1.4 miles)
• Woodmoor Family Dentistry (1.5 miles)
• Mitchell Brent Liester (1.7 miles)

Restaurants

• McDonald's (1.2 miles)
• McDonald's (1.7 miles)
• La Casa Fiesta Restaurant (1.8 miles)
• Chick-Fil-A (3.8 miles)
• Josh & John's Homemade Ice Creams (4.8 miles)
• Colorado Mountain Brewery (5.9 miles)
• The Summit Interquest (5.9 miles)

Places of Worship

• Family of Christ Lutheran Church (1.3 miles)
• The Church At Woodmoor (1.9 miles)
• New Life Church (6.3 miles)

Cafes

• Coffee Cup Cafe (1.9 miles)
• Loyal Coffee (5.6 miles)
• Starbucks (6.1 miles)
• Dutch Bros Coffee (6.4 miles)
• Starbucks (9 miles)
• Dutch Bros Coffee (9.1 miles)
• Panera Bread (9.6 miles)

Parks

• Fox Run Regional Park (3.2 miles)
• Black Forest Regional Park (7.2 miles)
• John Venezia Community Park (8.8 miles)
• Ute Valley Park (10.2 miles)
• Pinon Valley Park (11.2 miles)
• Larkspur Community Park (11.2 miles)
• Ute Valley Park (11.2 miles)

Theaters

• Icon Cinema Colorado Springs (6.6 miles)

Hospitals

• Memorial Hospital (9 miles)
• Memorial Health System Memorial Hospital North (9 miles)
• Children's Hospital Colorado Colorado Springs Specialty Care Clinics (9.1 miles)
• Children's Colorado Urgent and Outpatient Specialty Care at Briargate (9.1 miles)

Transportation

• U-Haul Moving & Storage (10 miles)