Extended Family, Inc

Pros

• Extended Family Home Care is praised for compassionate, attentive, and genuinely invested care.
• Families describe the service as personalized, flexible, and easy to reach with reasonable rates.
• Irma is highlighted as genuinely loving, fair but firm, and highly dependable.
• The agency provides seamless, stress-free care with consistent caregiver scheduling.
• Brittany and the leadership are commended for heart-led, hands-on, responsive management.
• The staff are viewed as trustworthy, professional, and treating loved ones like family.
• Coordinators and office staff are recognized for supportive guidance through care decisions and conferences.
• Caregivers are described as going above and beyond to preserve quality of life and safety at home.
• Clients consistently recommend Extended Family Home Care as a top, reliable option for in-home care.

Cons

• A reviewer reported that when visiting their grandmother, her bed was soaked because the catheter wasn't inserted correctly, she wasn't changed every two hours, and an open wound wasn't being treated properly.
• A reviewer claimed that the ratings were high while asserting that everyone in the establishment is crooked and every employee is inattentive.

Review

Extended Family Home Care has earned a reputation for turning in-home care into a deeply personal, family-centered experience. Across the board, reviewers describe respite services that feel less like a formal arrangement and more like a natural extension of a loved one's daily life. One family highlights a four-hour weekly respite as a lifeline, praising the companion caregiver's compassion, kindness, and understanding of their loved one's situation. The experience is described as seamless and stress-free, with a strong emphasis on the consistency of care. In particular, the praise for a caregiver named Irma stands out: she is lauded for her genuine warmth, fairness, and a balance of gentleness with firmness, elements that helped the family feel confident and secure even when they could not be at home.

The positive impact goes beyond individual moments of care. Families repeatedly note the agency's ability to make extended situations feel manageable and predictable. When the father of one reviewer visited, Extended Family Home Care is credited with handling the transition in a way that minimized disruption and worry. The staff's attentiveness to scheduling and consistency - choosing to keep the same caregiver as much as possible - further reinforces the sense of reliability that families are seeking in home care. Across their testimonials, the caregivers' ability to provide not just practical support but also companionship is a recurring theme, contributing to a sense of peace of mind for those who must be away from home.

Many reviewers commend the agency for its personalized approach, flexible arrangements, and accessible communication. The services are described as not only competent but also adaptable to the unique needs of each client, with an emphasis on compassionate, respectful treatment. Several comments note the agency's reasonable rates, which, combined with personalized care and easy accessibility, help families feel they are receiving genuine value. The overarching message is that Extended Family Home Care treats clients like family members rather than just patients, a sentiment that resonates through statements about integrity, kindness, and unwavering support from the entire staff.

People who have worked with Extended Family Home Care as employees or partners echo the same deep appreciation for the organization's culture and leadership. One reviewer describes how the owner, Brittney, leads with heart, staying hands-on, responsive, and relentlessly focused on tailoring care to each person's needs. The teamwork among caregivers, coordinators, and office staff - many of whom are former caregivers themselves - contributes to a sense of unity and purpose. This environment, described as an "extended family" itself, appears to empower staff to go above and beyond, ensuring that clients feel safe, valued, and thoroughly supported.

The testimonials frequently highlight the agency's proactive communication and dedication to client well-being. Reviewers speak of care conferences, life-planning conversations, and practical supports that go beyond routine daily tasks. In cases of complex needs - such as Parkinson's - the care teams are described as thoughtful, diligent, and deeply committed to preserving quality of life. There are anecdotes of life being made easier through consistent, high-quality care, with families feeling reassured that their loved ones are safe at home, even during challenging times. The agency's capacity to form meaningful connections with clients - whether through daily routines, meaningful conversations, or participation in family events - emerges as a key differentiator.

A long-standing harmony between family values and professional care is a common thread through many of the reviews. Some families recount decades-long relationships, with caregivers helping sustain a parent's or grandparent's independence for years and enabling them to participate in family milestones - from weddings to doctor appointments to mountain excursions. The sense of dignity, respect, and thoughtful, person-centered care is repeatedly described as life-changing for both clients and their families. This enduring dedication, paired with a clear commitment to safety, health, and happiness, positions Extended Family Home Care as a trusted partner for those seeking in-home support.

Amid the overwhelmingly positive feedback, there is one critical voice that stands apart. A reviewer recounts a troubling incident involving a grandmother's catheter care and an open wound, alleging inadequate changes and oversight, and charging the entire organization with crookedness. The review expresses a stark sense of distrust and fear for other families and questions the credibility of overwhelmingly high ratings. This single account introduces a note of caution and underscores the importance of ongoing vigilance, transparent communication, and quality assurance in any home-care relationship. It serves as a reminder that, while many families have found extraordinary value and reassurance with Extended Family Home Care, potential clients may wish to conduct thorough due diligence and consider multiple perspectives when evaluating care options.

Taken together, the body of reviews paints a portrait of Extended Family Home Care as a deeply compassionate, highly professional organization that treats clients and their families with dignity and care. The leadership's hands-on approach, the staff's dedication, and the culture of extended-family support create an environment where care feels personal, responsive, and trustworthy. For families seeking reliable in-home care that emphasizes connection, individualized planning, and open communication, Extended Family Home Care is frequently recommended as a strong option. The consistent message is clear: when you entrust your loved ones to this team, you are partnering with people who genuinely care about their well-being, their safety, and their happiness - and who work hard to keep families connected and at ease, even in challenging circumstances.

This area of Denver, Colorado offers convenient access to essential services such as pharmacies, physicians, and hospitals, with multiple Walgreens locations nearby for pharmaceutical needs. There are also a variety of cafes and restaurants within a short distance, providing plenty of dining options. For recreational activities, there are several parks in the vicinity for leisurely strolls or outdoor gatherings. Places of worship like Temple Sinai and St John's Cathedral offer spiritual support for residents. Access to transportation at the Arapahoe Light Rail Station makes getting around the city easy. Overall, this part of Denver provides a well-rounded community with amenities that cater to the needs of seniors looking for a comfortable and convenient living environment.

Pharmacies

• Walgreens (0.1 miles)
• Walgreens (1.7 miles)
• Walgreens (1.9 miles)
• Walgreens (2.1 miles)
• Walgreens (2.1 miles)
• Walgreens (2.5 miles)
• Emerald Fields Glendale Recreational Dispensary (2.8 miles)

Cafes

• Starbucks (0.2 miles)
• Starbucks (2.5 miles)
• Stella's Coffee House (2.6 miles)
• Starbucks (2.9 miles)
• Starbucks (3 miles)
• Black Rock Coffee Bar (3.5 miles)
• Starbucks (3.7 miles)

Parks

• Mamie D Eisenhower Park (0.5 miles)
• Ash Grove Park (1.7 miles)
• Infinity Park (2.2 miles)
• Bonnie Brae Ellipse Park (2.5 miles)
• Washington Park (3 miles)
• Rosamond Park (3 miles)
• Overland Pond Park (3.4 miles)

Places of Worship

• Temple Sinai (1.2 miles)
• St John's Cathedral (5.3 miles)

Physicians

• Porter Adventist Hospital (1.8 miles)
• Colorado Surgical Arts (2.3 miles)
• Cherry Creek Pediatrics (2.4 miles)
• Invision Sally Jobe at Centrum DTC | Surgical Center (3.9 miles)
• Biote (4.1 miles)
• DTC Family Health & Walk-In (4.1 miles)
• Rose Medical Center Medical Libr (4.6 miles)

Restaurants

• Raising Cane's Chicken Fingers (2 miles)
• Chick-Fil-A (2.3 miles)
• Chick-Fil-A (2.5 miles)
• Bull & Bush (2.6 miles)
• Englewood Grand (2.6 miles)
• McDonald's (3 miles)
• McDonald's (3.2 miles)

Hospitals

• Cherry Creek Eye Center (2.4 miles)
• Webb Center for Primary Care (5 miles)
• National Jewish Health (5.1 miles)

Theaters

• Amc 9+Co 1 (4.3 miles)
• Regal UA Denver Pavilions 4DX & RPX (5.9 miles)

Transportation

• Arapahoe Light Rail Station (5.4 miles)