Extended Family, Inc in Denver, CO

Pros

• They provide compassionate, tailored in-home care that treats loved ones like family.
• The staff are consistently kind, attentive, and focused on the client's safety and well-being.
• Extended Family Home Care is flexible, easy to reach, and communicates clearly and promptly.
• Brittney and Leah lead with heart, ensuring care is personalized and responsive.
• The agency gives families peace of mind by delivering reliable, trustworthy, and empathetic care.
• Caregivers form genuine connections and offer companionship beyond basic tasks.
• The organization emphasizes high caregiver standards and professional, ethical service.
• Clients can remain at home with dignity and improved quality of life thanks to their care.
• The team is described as supportive and family-like, going above and beyond for clients.
• The company's leadership and coordinators are proactive, accessible, and dedicated to positive outcomes.

Cons

• The reviewer stated that the grandmother's catheter was not inserted correctly and she wasn't changed every two hours, leaving an open wound untreated.
• The reviewer claimed that the ratings were inflated and that everyone at the establishment is crooked, with inattentive staff.
• The reviewer described the staff as inattentive and questioned the safety and professionalism of the agency.

Review

Extended Family Home Care, Inc. in Denver is best suited for families who want to keep a loved one at home with a warm, truly person-centered approach. This community excels for seniors needing flexible hours, companionship, and memory-support, all delivered by compassionate caregivers who feel more like extended family than staff. The model prioritizes consistency - matching a caregiver to the client's personality and needs, then sustaining that relationship as long as possible. The leadership is hands-on and deeply invested: Brittney's practical, heart-led approach permeates the operation, and the office staff share a genuine commitment to safety, dignity, and meaningful daily routines. For households seeking a homelike atmosphere with reliable, attentive care, this is a standout fit.

That said, some families may want alternatives, especially if the priority is a facility-based environment with intensive on-site medical oversight. Those facing complex, highly technical medical needs or requiring 24/7 RN-level supervision may find a traditional skilled-nursing setting more appropriate. Likewise, families on an extremely tight budget or who prefer a franchised, strictly standardized model might explore other providers. While Extended Family earns high marks for personalized, at-home care, it is not the right choice for every clinical scenario or every budget scenario. Prospective clients should align expectations with the level of medical acuity and venue they require.

The strongest pros center on care depth, communication, and relational continuity. Families consistently highlight dependable, compassionate caregivers who really invest in their clients' comfort and safety. The owner-led leadership translates into highly responsive coordination, easy access to the team, and careful caregiver matching that respects personality, routines, and interests. Across dozens of stories, caregivers are described as attentive and patient - people who go beyond basics to support nutrition, housekeeping, outings, and meaningful conversations. The ability to bring in multiple caregivers for variety - yet still preserve a sense of extended-family familiarity - offers resilience during absences or scheduling gaps.

A rare but real caution from the reviews concerns a specific incident where a catheter-related care lapse occurred. That single negative account underscores the necessity of proactive safeguards: clear care plans, supervisor oversight, and caregiver training on medical tasks. The bright counterbalance is extensive evidence of proactive problem-solving and transparent communication when issues arise. The company emphasizes thorough hiring, ongoing education, and a robust back-end that coordinates conferences, life considerations, and immediate redirection of resources if a client's needs shift. Families can feel confident that concerns are taken seriously and addressed head-on rather than ignored.

For families weighing options, the decision often comes down to fit around daily life, relationships, and peace of mind. Respite care, example of 4 hours weekly, demonstrates the flexibility to test the waters and support transitions without committing to full-time care. The depth of engagement - meal preparation, light housekeeping, transportation, medication reminders, and social engagement - suggests a care partner that can scale services as needs evolve. Prospective clients should request a clear plan of care, expected caregiver rotation, and a point person for updates, as many testimonials emphasize timely, written communication and ongoing collaboration with family members.

Ultimately, Extended Family Home Care is the recommended path for families seeking a trusted, long-standing, home-based care partner in Denver. The agency's 16-year track record, local ownership, and reputation as a top provider in the area translate into highly reliable caregiver support, meaningful client relationships, and a compassionate, professional approach to aging in place. If the goal is a warm, adaptable team that treats a loved one as family and coordinates care with practical, human-centered communication, this is the option to choose. If instead the priority is a clinical facility setting with intensive medical oversight or a fixed-cost, franchise-style program, it would be prudent to explore alternatives that align more tightly with those needs. In any case, engage early, request caregiver interviews, verify the care plan, and insist on visible, regular updates to ensure confidence remains high as care progresses.

This area of Denver, Colorado offers convenient access to essential services such as pharmacies, physicians, and hospitals, with multiple Walgreens locations nearby for pharmaceutical needs. There are also a variety of cafes and restaurants within a short distance, providing plenty of dining options. For recreational activities, there are several parks in the vicinity for leisurely strolls or outdoor gatherings. Places of worship like Temple Sinai and St John's Cathedral offer spiritual support for residents. Access to transportation at the Arapahoe Light Rail Station makes getting around the city easy. Overall, this part of Denver provides a well-rounded community with amenities that cater to the needs of seniors looking for a comfortable and convenient living environment.

Pharmacies

• Walgreens (0.1 miles)
• Walgreens (1.7 miles)
• Walgreens (1.9 miles)
• Walgreens (2.1 miles)
• Walgreens (2.1 miles)
• Walgreens (2.5 miles)
• Emerald Fields Glendale Recreational Dispensary (2.8 miles)

Cafes

• Starbucks (0.2 miles)
• Starbucks (2.5 miles)
• Stella's Coffee House (2.6 miles)
• Starbucks (2.9 miles)
• Starbucks (3 miles)
• Black Rock Coffee Bar (3.5 miles)
• Starbucks (3.7 miles)

Parks

• Mamie D Eisenhower Park (0.5 miles)
• Ash Grove Park (1.7 miles)
• Infinity Park (2.2 miles)
• Bonnie Brae Ellipse Park (2.5 miles)
• Washington Park (3 miles)
• Rosamond Park (3 miles)
• Overland Pond Park (3.4 miles)

Places of Worship

• Temple Sinai (1.2 miles)
• St John's Cathedral (5.3 miles)

Physicians

• Porter Adventist Hospital (1.8 miles)
• Colorado Surgical Arts (2.3 miles)
• Cherry Creek Pediatrics (2.4 miles)
• Invision Sally Jobe at Centrum DTC | Surgical Center (3.9 miles)
• Biote (4.1 miles)
• DTC Family Health & Walk-In (4.1 miles)
• Rose Medical Center Medical Libr (4.6 miles)

Restaurants

• Raising Cane's Chicken Fingers (2 miles)
• Chick-Fil-A (2.3 miles)
• Chick-Fil-A (2.5 miles)
• Bull & Bush (2.6 miles)
• Englewood Grand (2.6 miles)
• McDonald's (3 miles)
• McDonald's (3.2 miles)

Hospitals

• Cherry Creek Eye Center (2.4 miles)
• Webb Center for Primary Care (5 miles)
• National Jewish Health (5.1 miles)

Theaters

• Amc 9+Co 1 (4.3 miles)
• Regal UA Denver Pavilions 4DX & RPX (5.9 miles)

Transportation

• Arapahoe Light Rail Station (5.4 miles)