Home Services, Inc

Pros

• Alan Chavez provided excellent insight and service; he is very knowledgeable and professional.
• A technician was very professional, polite, and quickly diagnosed the problem.
• Cody did a great job and fixed it quickly, explaining everything clearly.
• Alan is outstanding, friendly and professional; he is a top choice.
• Home Heating Service provides exemplary service; Jared is professional, thorough, and courteous.
• Jared was punctual, thorough, personable, knowledgeable, and calm during the winter furnace check.
• The technician was very polite and knowledgeable and went beyond expectations, leaving the customer extremely pleased.
• The team is reliable, on time, and thorough; they excel at quotes, installs, and maintenance; highly recommended.
• Jonny was on top of everything during the system replacement; the company is outstanding.
• Clint was prompt, friendly, honest and efficient; he explained everything clearly and inspired confidence.
• Max was personable, polite, professional and knowledgeable; he explained everything clearly.
• Marcus was polite, courteous, efficient and friendly; he explained everything and ensured proper operation.
• Tucker was prompt, friendly, professional and efficient; he provided a thorough report.
• Ramiro cleaned vents and ducts and serviced the furnace; he was professional and knowledgeable; kudos for a job well done.
• The front office staff were highly helpful; communication and coordination were excellent.
• Caleb and Jaydn installed the system perfectly; they were professional, experienced, polite, neat and thorough.

Cons

• The reviewer stated that replaced parts and labor were priced well above average (roughly $150 over the maximum).
• The reviewer indicated they would not choose the company first for future service.
• A commenter noted that the part was rather expensive.

Review

Home Heating Service, Inc. has earned a broad and consistently positive chorus from customers who rely on them for routine maintenance, complex installations, and everything in between. Across multiple visits and various service calls, clients repeatedly describe the team as knowledgeable, professional, and genuinely courteous. The common thread throughout these reviews is a strong sense of trust in the technicians' expertise and in the company's commitment to doing the job right, with explanations that are clear and thorough so homeowners feel confident about every step of the process.

Several technicians stand out for the way they combine technical skill with strong people skills. Alan Chavez is repeatedly praised as outstanding - friendly, professional, and capable of making complex problems easy to understand. Cody earns similar accolades for his efficiency and his ability to explain solutions clearly, which often helps customers feel reassured even when a repair might seem at first concerning. Jared is described as punctual, thorough, and personable, bringing calm assurance to the experience and consistently leaving customers satisfied with the service they received. Other team members - Max, Marcus, Tucker, Ramiro (including Ramiro Chairez-Bernal), Clint, and Carlos - are also repeatedly lauded for their professionalism, politeness, and depth of knowledge, whether they are conducting maintenance, diagnosing an issue, or performing a replacement.

The company's capabilities span a wide range of HVAC services, and customers are quick to highlight both the preventive maintenance and the larger projects that demonstrate Home Heating Service's capacity for systemic improvements. A notable instance involved a total replacement of two systems at a Broadmoor address, where the salesperson Jonny was described as on top of every detail and the installation team - Caleb and Jaydn - delivered a flawless setup. The installation process is consistently praised for its professionalism, neatness, and efficiency, with customers noting that the new systems have performed flawlessly in the ensuing seasons. The front office also receives high marks for its role in coordinating logistics, paperwork, and scheduling, with many reviewers underscoring that communication and coordination are key to good service.

Routine maintenance and service calls are equally well-regarded. Customers report dependable winter furnace checks, thorough annual maintenance, and meticulous attention to details like pilot lighting, thermostat checks, and vent or fireplace inspections. Ramiro's work on vents and duct cleaning, as well as his careful inspection of furnaces and humidifier filters, is described as meticulous and thoughtful, with clear explanations about what is being done and why. Tyler Valdez earns praise for his professionalism, punctuality, and deep knowledge, with one customer noting how his expertise was especially valuable in a more complex home setup. Across the board, technicians are praised for their ability to explain the findings and recommended next steps, which helps clients feel informed rather than overwhelmed.

The customer experience extends beyond the field to the people who manage scheduling and communications. Several reviews highlight the front office's role in delivering responsive, courteous service and keeping customers informed throughout the process. One reviewer even emphasizes that communication and coordination are the linchpins of good service, a sentiment echoed by others who appreciated the timely updates and careful handling of paperwork, especially during large installations. The consistency of this experience - from the initial inquiry to the final follow-up - contributes to a strong sense of reliability and trust in the company.

Pricing and value are sometimes the most nuanced part of the feedback. A notable review rates the overall experience as OK (3/5), with service and quality rated highly (4/5 and 4.5/5, respectively) but costs marked as a point of concern (2/5). The reviewer notes that general maintenance rates are average, but parts and labor for replacements were well above the typical range, roughly $150 higher than their maximum expectation. While this is cited as a drawback for future consideration, it sits alongside abundant praise for the quality of work and for the technicians' professionalism. In contrast, many other customers describe pricing as reasonable or competitive given the level of expertise and reliability they receive, making the overall value worth it in their eyes.

Loyalty runs strong among many customers who repeatedly return to Home Heating Service for both HVAC and plumbing needs. Reviewers describe long-standing relationships, with statements like "I've been with this business for years," and "I've used them for the past five years," underscoring a pattern of trust and repeated satisfaction. People emphasize that their experiences - from front-doffice scheduling to on-site service - have been consistently positive, prompting enthusiastic recommendations to friends, neighbors, and even Lennox representatives who recognized the company as a top local option. The sense that the company stands behind its work, backs up promises, and treats customers with respect and courtesy appears repeatedly in the testimonials.

Taken together, these reviews paint a portrait of a company that delivers dependable, high-quality HVAC service through a team of capable, personable technicians who know their trade and communicate clearly. Home Heating Service, Inc. is repeatedly described as ethical, reliable, and thorough, with a strong emphasis on customer education and thoughtful problem-solving. While pricing can be a concern for a subset of customers, the overwhelming sentiment is that the service quality, maintenance effectiveness, and installation results justify the investment. For many homeowners, the result is a strong sense of satisfaction, ongoing loyalty, and a readiness to call on Home Heating Service for future HVAC and related needs.

This part of Colorado Springs, Colorado, offers a variety of medical facilities and services in close proximity, including physicians, pharmacies, and hospitals. The area is also home to a selection of cafes and restaurants that cater to different tastes and preferences. Additionally, there are several parks nearby, providing opportunities for outdoor recreation and relaxation. Transportation options are available for convenience, and a theater is within reach for entertainment purposes. Overall, this neighborhood provides a well-rounded living environment with convenient amenities and services for seniors looking to reside in the area.

Physicians

• Mountain View Medical Group (0.5 miles)
• Advantage Family Medicine (0.5 miles)
• Colorado Springs Allergy and Asthma Clinic (1.2 miles)
• Dublin Primary Care (1.4 miles)
• Dr Demaceo Howard (1.4 miles)
• Premier Army Health Clinic (1.4 miles)
• Colorado Springs Obstetrics & Gynecology, PC (2 miles)

Pharmacies

• Walgreens (1.4 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (1.9 miles)
• A Village Pharmacy (2.2 miles)
• Walgreens (2.2 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.4 miles)

Hospitals

• Surgical Center At Premier (1.4 miles)
• UCHealth Emergency Care - Grandview Hospital (2.3 miles)
• Audubon Ambulatory Surgery Center (2.5 miles)
• DaVita Pikes Peak Dialysis Center (3.4 miles)

Cafes

• Dutch Bros Coffee (1.5 miles)
• Wayfinder Coffee Co. (2.2 miles)
• Panera Bread (2.3 miles)
• Panera Bread (2.7 miles)
• Dutch Bros Coffee (3.2 miles)
• Starbucks (3.2 miles)
• Dutch Bros Coffee (3.2 miles)

Parks

• Cottonwood Creek Park (1.9 miles)
• Palmer Park (2.7 miles)
• Pring Ranch Park (3.3 miles)
• Eastridge Dog Park (3.3 miles)

Restaurants

• McDonald's (2.4 miles)
• Burger King (2.4 miles)
• Cowboy Star (2.4 miles)
• Five Guys Burgers & Fries (2.6 miles)
• ViewHouse Colorado Springs (2.7 miles)
• Old Chicago (2.9 miles)
• McDonald's (2.9 miles)

Transportation

• U-Haul Moving & Storage (2.8 miles)

Theaters

• Cinemark Carefree Circle And Imax (3.6 miles)