Colorado Springs Elderhaven in Colorado Springs, CO
Colorado Springs Elderhaven is a senior community in Colorado Springs, CO.
Information last verified:
1007 Emory Cir, Colorado Springs, CO 80915
For more information about senior living options: (866) 208-4318
2.5 from 100 reviews
5 stars
28
4 stars
8
3 stars
5
2 stars
3
1 stars
56
Overall Review of Colorado Springs Elderhaven
caveat22 reviews mention this
Inconsistent hours and early closures
Residents describe getting to the site and finding it closed or closing early.
Many reviewers say the posted business hours don’t match what they experience in person, including doors locked before the stated close time and locations that are shut without clear explanation. Several also mention wasted trips when signs indicate closure or the center is not staffed during posted hours. A few reviewers connect the issue to short hours that limit what they can get done in a single visit.
common26 reviews mention this
Customer service is often hit-or-miss
Staff helpfulness varies, with some reviewers praising what they were able to get done.
Some reviewers describe counter employees who are polite, knowledgeable, and able to resolve problems or help them complete shipments. Others describe the experience as unfriendly, slow, or unhelpful, including frustration with not being able to reach a real person for support. Taken together, reviews suggest the in-person experience depends heavily on who is working and how the situation is handled that day.
caveat17 reviews mention this
Package tracking and delivery reliability
Residents report issues with deliveries going missing, delayed, or misrouted.
A recurring complaint is that shipments don’t arrive as expected, with reviewers describing missed delivery attempts, delayed arrival after promised dates, or packages marked as delivered when they say they were home. Some reviewers also mention misdelivery to the wrong address or difficulty getting the situation corrected. The positive notes tend to be for quicker service at the counter rather than the broader delivery outcome.
caveat7 reviews mention this
Problems with accuracy and policy
Reviews describe confusion about procedures and handling.
Several reviewers mention operational missteps such as incorrect information being provided, unclear pickup rules, or inconsistent handling of what can and can’t be done at that location. A smaller set of reviews also points to facility conditions and organization that make drop-offs harder than expected. Overall, these comments focus less on friendliness and more on getting the details right.
common10 reviews mention this
Overall positive experiences still appear
Some reviewers say the site can be fast and helpful when it runs smoothly.
A set of reviews credits the staff for making shipping tasks straightforward and efficient, including fast check-in and resolution when something went wrong. Some reviewers also single out specific employees for going above and beyond. These positive experiences don’t erase the complaints, but they show the best visits can feel easy and well-supported.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Board and Care Home
Transportation
City of Colorado Springs Muni (4 miles away)
Nearby Places of Interest
This part of Colorado Springs, Colorado offers a variety of amenities that cater to different needs and preferences. From cafes like Dutch Bros Coffee and Starbucks to restaurants such as McDonald's, In-N-Out Burger, and Chick-Fil-A, there are plenty of dining options nearby. Additionally, there are several pharmacies like Walgreens and Walmart Pharmacy in close proximity for easy access to medications. For outdoor enthusiasts, parks like Eastridge Dog Park and Palmer Park provide opportunities for recreation and relaxation. Access to healthcare services is also convenient with physicians' offices like Expresscare Plus and hospitals such as Memorial Hospital within a short distance. The area is also well-connected with the Colorado Springs Airport nearby for those looking to travel easily. Overall, this part of Colorado Springs offers a mix of amenities and services suitable for senior living.
Cafes
Dutch Bros Coffee (0.5 miles)
Dutch Bros Coffee (3.3 miles)
Starbucks (3.6 miles)
Good Neighbors Meeting House (3.8 miles)
Dutch Bros Coffee (4.1 miles)
Restaurants
McDonald's (0.5 miles)
FH Beerworks (1.9 miles)
In-N-Out Burger (2.3 miles)
Dueces Wild Brewery (2.4 miles)
Chipotle Mexican Grill (2.5 miles)
Green Burrito (3 miles)
Chick-Fil-A (3 miles)
Pharmacies
Walgreens (0.6 miles)
Native Roots Dispensary (0.6 miles)
Canna Meds Wellness Center (1.3 miles)
Walmart Pharmacy (1.3 miles)
Indispensary (1.6 miles)
Walgreens (1.7 miles)
CVS Pharmacy (1.7 miles)
Parks
Eastridge Dog Park (1 miles)
Palmer Park (1.6 miles)
Memorial Park (3 miles)
Remington Park (3.3 miles)
John "Prairie Dog" O'Byrne Park (3.8 miles)
Physicians
Expresscare Plus (1.2 miles)
U Pikes Peak Eye Care (1.7 miles)
Affiliates In Oral & Maxillofacial Surgery PC (2.1 miles)
Colorado Institute For Pain Management (2.2 miles)
Pikes Peak Mental Health (2.4 miles)
Blue Skies Center For Women (2.5 miles)
Mark R Cook (2.6 miles)
Hospitals
Memorial Hospital (2.5 miles)
DaVita Pikes Peak Dialysis Center (2.5 miles)
Total Renal Care (2.6 miles)
Memorial Health System Cancer (3 miles)
Memorial Health Scheduling Service (3 miles)
Memorial Hospital (3 miles)
Audubon Ambulatory Surgery Center (3.1 miles)
Theaters
Cinemark Carefree Circle And Imax (2.8 miles)
Places of Worship
First United Methodist Church (4.1 miles)
Transportation
Colorado Springs Airport (COS) (4.2 miles)
Colorado Springs Airport Short Term Parking (4.3 miles)
Hospice care at home provides specialized end-of-life support that focuses on comfort and dignity for individuals with life-limiting illnesses, offering a range of services including medical management, emotional and spiritual support, and logistical assistance tailored to the family's needs. It involves collaboration to create individualized care plans and extends to bereavement support after a loved one's passing.
The guide outlines the rising costs of 24/7 in-home care, ranging from $10,000 to over $20,000 monthly, driven by factors such as location and caregiver qualifications. It discusses the limited coverage by Medicare and private insurance, potential Medicaid support, and the emotional and living condition considerations influencing families' decisions on care arrangements.
Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.
Colorado Springs Elderhaven photos
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Board and Care Home
City of Colorado Springs Muni (4 miles away)
Clean facility with friendly staff, good meals, and engaging activities.
Understanding Hospice Care at Home: Comprehensive Services, Key Benefits, and Eligibility
Understanding the Full Cost of 24/7 In-Home Care: A Detailed Overview
Exploring the World of Home Health Nurses: Qualifications, Roles, and Hiring Tips