Kettle's Home

Pros

• The atmosphere at Kettles is described as very homey and focused on the residents' well-being.
• Residents receive personalized care that caters to their specific needs and preferences.
• Families appreciate the thoroughness, knowledge, and caring nature of the Kettles nurse.
• The owner of Kettles provides exceptional support to families during the transition process, ensuring a smooth move.
• Residents feel valued as individuals rather than just numbers, leading to a sense of peace and comfort.
• The facility is recognized for its reasonable pricing and participation in Medicaid, making it accessible for families.
• Overall, the positive experiences at Kettles lead to satisfaction and happiness for both residents and their families.

Cons

• The facility allowed a family member with Alzheimer's to escape at night and was unaware of her absence until the police returned her home.
• There were multiple instances of poor communication regarding the resident's well-being and care.
• Medications were mismanaged, leading to increased agitation in the family member.
• Suspicious bruises on residents were dismissed as minor accidents by staff.
• Employees engaged in inappropriate behavior by asking to borrow money from residents' families and acting as character references for loans.
• A family member experienced verbal abuse from staff, prompting a police report to be filed due to concerns about resident treatment.
• An unexpected $3000 admission fee was not disclosed prior to signing the contract, causing frustration for the family member seeking care for their loved one.

Review

In the realm of senior care facilities, experiences can vary widely, as evidenced by the contrasting reviews of two very different establishments. On one hand, there are critical accounts of a facility where the quality of care fell drastically short of expectations for residents with Alzheimer's disease. The initial impression may have suggested a suitable environment; however, troubling incidents soon surfaced that led families to question their commitment to safety and care.

One family recounted the disturbing event when their loved one managed to escape in the dark, prompting police involvement. The staff's lack of awareness about the resident's absence raised serious concerns regarding supervision and security measures at the facility. Multiple explanations from management about how this breach occurred only added to the confusion and frustration experienced by family members. Furthermore, there were alarming reports regarding medication mismanagement which resulted in increased agitation for those with Alzheimer’s—a condition that requires consistent and careful attention to ensure residents remain calm and stable.

Communication emerged as another significant issue within this poorly reviewed facility. Family members expressed dissatisfaction with how information regarding their loved ones was conveyed or withheld entirely, leading to feelings of distrust between caregivers and families. Suspicious bruises on residents were attributed to minor accidents like running into door frames—explanations that did little to reassure concerned family members when they felt deeper issues might be at play. In an even more troubling revelation, some staff members reportedly asked residents' families for personal loans, demonstrating a questionable boundary between professional responsibilities and personal gain.

Conversely, Kettles Home Care garnered praise from families who found solace in its nurturing atmosphere. From initial tours to hands-on assistance during transitions, families noted a genuine concern for their loved ones’ well-being. One reviewer emphasized Kettles' homey environment, which stood in stark contrast to other facilities they had encountered. After experiencing challenges at another establishment—where their family member quickly became disillusioned—they appreciated Kettles’ immediate attention to needs without delay or embarrassment.

At Kettles Home Care, individualized attention was paramount. Reviewers highlighted how attentive staff took time not just to provide care but also to engage residents personally by recognizing individual preferences—such as bringing in newspapers or movies based on each resident’s interests. This tailored approach suggested a dedicated emphasis on preserving dignity while promoting engagement among residents rather than treating them as mere numbers within an institutional system.

Affordability combined with compassion is another defining aspect praised by families who chose Kettles over other options. Many appreciated that prices were reasonable compared to services rendered—it seemed evident that rather than prioritize profit margins or financial exploitation often seen elsewhere, Kettles prioritized its residents’ needs first and foremost. Moreover, being a Medicaid participant made it accessible for various income levels without compromising quality care—a vital component for many families navigating financial challenges while seeking appropriate support for aging loved ones.

Ultimately, these reviews offer valuable insight into what prospective clients should seek when considering senior care facilities: safety measures and transparency must be paramount; communication should be open; staff ought to engage meaningfully with each resident; and affordability should be matched with genuine compassion for clients' wellbeing above all else. Families who enjoyed positive experiences found peace knowing their loved ones received not just living arrangements but holistic care reflective of dignity and respect—elements crucial for thriving during vulnerable stages of life.

This particular area of Colorado Springs, Colorado offers a variety of amenities that may appeal to seniors looking for a convenient and vibrant community. With several parks nearby such as Palmer Park and Memorial Park, residents have plenty of opportunities to enjoy outdoor activities and recreational pursuits. Additionally, there are multiple healthcare options in close proximity including Physicians like Expresscare Plus and Mark R Cook, as well as pharmacies like Walgreens and CVS. For those who enjoy dining out, there are several restaurants to choose from ranging from fast food chains like McDonald's to local favorites like Boonzaaijers Cakes & Pastries. With places of worship such as First United Methodist Church nearby and entertainment options like Cinemark Carefree Circle And Imax theater, this area provides a well-rounded living environment for seniors looking to settle down in a bustling yet welcoming neighborhood.

Parks

• Palmer Park (0.7 miles)
• Eastridge Dog Park (0.9 miles)
• Memorial Park (2.4 miles)
• John "Prairie Dog" O'Byrne Park (3 miles)
• Monument Valley Park (3.3 miles)

Physicians

• Expresscare Plus (0.8 miles)
• Pikes Peak Nephrolog (1.2 miles)
• Mark R Cook (1.2 miles)
• Affiliates In Oral & Maxillofacial Surgery PC (1.3 miles)
• U Pikes Peak Eye Care (1.3 miles)
• Erik Van Os (1.4 miles)
• Associates in Gastroenterology (1.4 miles)

Pharmacies

• Walgreens (1 miles)
• Native Roots Dispensary (1.1 miles)
• Canna Meds Wellness Center (1.4 miles)
• Indispensary (1.5 miles)
• A Village Pharmacy (1.5 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.6 miles)

Hospitals

• DaVita Pikes Peak Dialysis Center (1.2 miles)
• Audubon Ambulatory Surgery Center (1.5 miles)
• Memorial Hospital (2 miles)
• Surgical Center At Premier (2.1 miles)
• Memorial Health System Cancer (2.1 miles)
• Memorial Health Scheduling Service (2.2 miles)
• Memorial Hospital (2.2 miles)

Restaurants

• McDonald's (1.8 miles)
• Boonzaaijers Cakes & Pastries (2.6 miles)
• FH Beerworks (2.6 miles)
• Goat Patch Brewing Company (2.9 miles)
• Chipotle Mexican Grill (3 miles)
• In-N-Out Burger (3 miles)
• McDonald's (3.1 miles)

Cafes

• Dutch Bros Coffee (1.9 miles)
• Good Neighbors Meeting House (2.5 miles)
• Dutch Bros Coffee (2.5 miles)
• Dutch Bros Coffee (3.3 miles)
• Starbucks (3.6 miles)

Places of Worship

• First United Methodist Church (3.2 miles)

Theaters

• Cinemark Carefree Circle And Imax (3.2 miles)