Information last verified:
1391-1395 Xanadu Street, Aurora, CO 80011
For more information about senior living options: (844) 490-3973
Joshua Miller enjoyed exceptional service from management and facilities, with Abigail and Ciara exemplifying professionalism, warmth, and expertise. Wayne praised the location and value, and described maintenance as excellent, noting the maintenance team fixed items the same day and left a clear note. The kitchen renovation is a great layout with nice stone countertops and new cabinets, which really enhances the space. The previews of the apartments look immaculate and significant improvements, such as new flooring and appliances, have been made. The staff members are kind and communicative. Applicants observed good initial communication from the staff when applying.
They report homeless people on the tables and in the laundry during office hours, with no action taken by management. They characterize the rent as pricey, with maintenance intruding into bedrooms, incomplete repairs, cheaply made items, and neighbor disturbances ignored. They describe neighbors who constantly thump on the walls, causing the walls to shake daily for months, while sprinklers remain broken or destroyed and unfixed. They say homeless people are doing drugs on the property, at night and during the day, endangering children, with management not addressing it. They note maintenance never fixed ceiling bubbles from leaks in the living areas and bathroom for almost a year. They report rude and disorganized customer service after submitting an application, with poor communication and ghosting. They state amenities aren’t upheld: dirty apartments with multiple things broken, a small gym with few machines, and laundry machines that rarely work.Xanadu Assisted Living Residence in Aurora is best suited for seniors who are budget-conscious and want a central, convenient location with straightforward maintenance responsiveness when issues are logged promptly. It appeals to residents who can tolerate variability in service quality and occasional safety or noise concerns, and who are comfortable handling a living environment that requires advocacy and proactive communication with management. For someone seeking a high-touch, consistently orderly community with predictable care and rock-solid safety oversight, this is not the first choice.
Families and prospects who require consistent safety assurances or a quiet, well-supervised setting should seriously consider alternatives. The reviews reveal ongoing concerns about disruptive behavior in common areas, noise that reverberates through walls, and reports of drug activity in and around the property that management does not consistently address in a timely manner. Parking and community amenities are uneven, and when problems arise, responses can be uneven or delayed. Prospective residents with mobility challenges, cognitive needs, or a desire for a purely turnkey living experience may find this setting frustrating rather than reassuring.
The strongest positives here are tied to maintenance responsiveness when issues are acknowledged and parts or labor are readily available, and to the ability to secure a more affordable, located foothold in the community. Several residents recount timely on-site visits and clear communication from maintenance staff, sometimes accompanied by notes detailing what was fixed and what remains outstanding. A few reviewers point to renovation work that substantially improves the apartment’s feel, such as updated kitchens and flooring. These wins matter because they demonstrate a real capacity to fix problems and improve space, but they sit against a backdrop of inconsistent service and uneven execution that undermines trust over time. The perceived value is real, yet it is not universal, and the gaps between promise and delivery tend to polarize residents.
In practice, the cons tend to outweigh the upsides for anyone who expects steady, predictable living standards. Numerous accounts describe apartments arriving dirty or with multiple defects, and a recurring pattern of incomplete repairs or projects that are started but not finished. The laundry and gym amenities are cited as underperforming, with machines frequently out of service and dryers failing again after a brief window of usability. Water-related damage reappears in several stories, bubbles in ceilings and leaking fixtures, that are slow to be remedied, which can create a sense of ongoing vulnerability rather than home-like safety. The combination of expensive rent, low-end fixtures, and maintenance that sometimes resolves quickly but frequently leaves tasks half-done produces a dissonance that weighs on daily living.
Management quality and consistency emerge as a decisive variable in how this community is experienced. Some staff are praised for professionalism, warmth, and effective service, names recur as reliable touchpoints who help residents navigate routines or resolve modest issues. Yet other interactions reveal uneven customer service, with reports of rude or dismissive communication and, in some cases, a breakdown in follow-through after initial assurances. Application and screening processes are described as episodically opaque or slow, with notes of “ghosting” after promises of exceptions or reconsiderations. This inconsistency in leadership and front-desk responsiveness undercuts confidence in long-term residency and makes it difficult to trust that complex needs or escalating concerns will be managed smoothly.
For decision-makers weighing this community, the recommendation is clear: if prioritizing price, location, and occasional hands-on maintenance can justify living with a higher degree of uncertainty, Xanadu may fit. If, instead, stability, predictable safety, and consistently clean, well-maintained living spaces are non-negotiables, alternatives should be explored. Prospective residents should demand a detailed, written service plan for ongoing maintenance, a transparent process for handling neighborhood disturbances, and a clear timeline for corrective actions when units or common areas fall short. In addition, verify parking arrangements, laundry reliability, and the availability of staff who have demonstrated steady, respectful communication in longer-term engagements.
Ultimately, the decision hinges on tolerance for variability and the ability to advocate assertively for timely fixes. The community presents a viable budget-friendly option for those who can live with occasional storms and who are prepared to engage management actively to secure a reasonable standard of living. For seniors whose care needs exceed what the on-site team can reliably deliver, or for families unwilling to navigate inconsistent enforcement of rules and uneven maintenance, casting a broader net is prudent. The right choice balances cost with certainty: if certainty cannot be established through a thorough tour, direct conversations with current residents about their day-to-day experiences, and a concrete plan for how recurring issues will be handled, the search should continue elsewhere.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Denver International (12 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Xanadu Assisted Living Residence in Aurora, CO is a premier board and care home that provides personalized care and support for seniors. Our residence offers a warm and inviting atmosphere with fully furnished rooms for our residents to enjoy.
At Xanadu, we prioritize the well-being of our residents by providing a range of amenities and services. Our dining room offers delicious meals prepared with special attention to dietary restrictions, ensuring that each resident receives a nutritious diet. Housekeeping services are provided to maintain cleanliness and comfort throughout the residence.
We understand the importance of an active lifestyle and offer daily activities to engage our residents. Whether it's participating in group exercises or joining social events, there is always something enjoyable happening at Xanadu. The nearby parks provide opportunities for outdoor recreation, promoting physical health and relaxation.
Our dedicated staff members are trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that each resident's medical needs are met. Medication management is available to guarantee proper administration and timely refills.
To enhance convenience for our residents, we offer move-in coordination services and transportation arrangements for medical appointments. With several cafes, pharmacies, physicians' offices, restaurants, hospitals, and transportation options nearby, everything necessary for a comfortable lifestyle is easily accessible.
At Xanadu Assisted Living Residence in Aurora, CO, we strive to create a compassionate community where seniors can receive personalized care while enjoying their independence.
Xanadu Assisted Living Residence is located at 1391-1395 Xanadu Street, Aurora, CO 80011 in Arapahoe County, Colorado
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