1391-1395 Xanadu Street, Aurora, CO 80011
For more information about senior living options: (844) 490-3973
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One reviewer praised exceptional service from management and facilities, specifically commending Abigail and Ciara for their professionalism and dedication. A new resident highlighted great location, value, and maintenance, noting that Jim arrived the same day for service and kept clear notes on progress. Another reviewer complimented the kitchen renovation, describing a great layout with stone countertops and new cabinets that enhance the space. An update stated that previews of the apartments look immaculate with new flooring and appliances, and that windows aren't broken, indicating improvements. A reviewer said the staff members are kind and communicative.
Reviewers note that rent is pricy and maintenance intrudes into bedrooms when it shouldn't. Reviewers say several apartment features are cheaply made and repairs aren't always completed. Reviewers state that neighbors are inconsiderate and management ignores complaints, with walls shaking from constant thumping. Reviewers report water sprinklers are broken or destroyed and not fixed. Reviewers claim homeless people on the property use drugs and endanger children, with no adequate intervention from management. Reviewers describe the application process as poorly communicated, with some staff being rude. Reviewers note amenities like the gym and laundry are poorly maintained, with machines rarely working and dryers often broken. Reviewers say parking is chaotic, with no permits and cars left for months, and remodels not matching reality.Residents and would?be tenants express a broad mix of experiences at Xanadu Apartments, ranging from praise for some improvements and quick fixes to frustration over ongoing maintenance failures and a perceived lack of accountability. A common thread is that the complex feels overpriced for the quality and consistency of service some residents receive. Several reviews flag that while some repairs are handled promptly, many essential issues - such as leaks, ceiling damage, and broken sprinklers - linger or are incompletely addressed, leaving tenants in a state of ongoing inconvenience and, in some cases, safety concerns.
Maintenance is a focal point of the discourse, and it comes with a split reputation. On the positive side, there are stories of maintenance being fast and effective: a resident notes that Jim, a maintenance person, came the same day a service request was submitted, completed several tasks, and left a detailed note about what had been fixed and what still required attention. In another instance, renovations are highlighted as well-executed - an update praising a kitchen renovation with stone countertops, new cabinets, and an overall improved layout. Yet these favorable anecdotes sit alongside persistent reports of subpar work, incomplete jobs, and recurring problems. Bubbles in ceilings from past leaks reportedly remain unfixed for months in some units, and water-related issues - such as sprinklers left broken or destroyed - have not been resolved in a timely fashion. The tension between occasional rapid responses and widespread ongoing maintenance problems colors many residents' experiences.
Noise, safety, and neighbor behavior add another layer of tension. Several reviews describe inconsiderate neighbors who repeatedly thump walls, causing walls to shake daily for extended periods. The problem is not merely nuisance; some residents describe a sense of danger or ongoing disruption that affects daily life, especially for families with children who play outside during the day. Some reviewers also report homeless individuals engaging in drug activity on the property, including around communal spaces like apartment tables, which compounds safety concerns and leads to fear and frustration when management responses are slow or perceived as ineffective. The inconsistency in addressing these concerns appears to be a significant source of dissatisfaction for many tenants.
Communication and customer service are another frequent point of contention. A subset of reviews describes rude or unhelpful interactions with certain staff members, including an assistant manager who allegedly provided curt, dismissive service and failed to follow through on promises regarding application decisions. In contrast, other residents single out particular employees - such as Abigail and Ciara - whose professionalism and supportive attitudes are commended. The same reviews note that communication can be a mixed bag: some applicants report good initial contact but then feel ignored or "ghosted" when decisions aren't promptly communicated, while others experience timely updates and clear, friendly support. The inconsistency in how staff manage inquiries and complaints seems to amplify the overall perception of unreliable service.
Amenities and overall value are described as part of a broader conversation about the property's condition and management. Some residents acknowledge real positives: a great location, a well-received renovation, and a maintenance team that can be exceptionally responsive in some cases. However, several reviews point to amenities that don't live up to expectations or aren't well-maintained. Gyms with few machines, laundry facilities with machines that rarely work and dryers that are stuck out of service, and common areas that aren't kept up contribute to a sense that what's advertised isn't fully delivered. This dissonance between marketed features and actual conditions feeds ongoing dissatisfaction, especially among those who are paying premium rents.
There is also a historical thread that adds nuance to the conversation. An older review from a former maintenance worker who managed the property in 1984 recounts a long history of broader structural issues - broken windows, flooding, and aging infrastructure - that echo through time, even as the reviewer notes recent positive changes like updated flooring and appliances in many units. This perspective suggests that Xanadu has undergone meaningful improvements since earlier decades, even as the more current tenant experiences reveal that certain problems - particularly water intrusion, drainage, and bottom-floor flooding - remain stubborn challenges in some areas. The reviewer's caveat - that their remarks refer to the past and not to the current management - highlights how perceptions can shift as renovations occur and new systems are put in place.
Parking, neighborhood dynamics, and overall resident experience frame the final layer of sentiment. Complaints about parking inefficiencies - no clear parking permits, vehicles left in lots for months, and lack of enforcement - diminish the sense of order and convenience that tenants expect. Several comments express a strong warning not to rent here, citing a combination of misrepresented renovations, inconsistent management, and a pattern of disappointing overall value. Conversely, some residents see potential in the location and in completed renovations, suggesting the experience could improve as building systems stabilize and staff accountability becomes more consistent. The overarching takeaway is that Xanadu Apartments elicits strong opinions on both sides, with positive notes about moments of excellent service and solid renovations interspersed with persistent maintenance failures, safety concerns, and uneven customer service.
In sum, the reviews present a complex portrait: Xanadu Apartments can deliver quick fixes and well-executed updates that brighten a unit and a resident's daily routine, but the same property also struggles with recurring leaks, broken fixtures, safety concerns from neighbor behavior, and inconsistent management responses. Prospective tenants should weigh the potential for prompt service and a good renovation against the risk of ongoing maintenance delays, safety worries, and questions about long-term value for the rent paid. For current residents, the consensus underscores a clear need for more consistent maintenance, better handling of neighbor safety concerns, and steadier, more transparent communication from management to translate those improvements into a reliably positive living experience.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Denver International (12 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Xanadu Assisted Living Residence in Aurora, CO is a premier board and care home that provides personalized care and support for seniors. Our residence offers a warm and inviting atmosphere with fully furnished rooms for our residents to enjoy.
At Xanadu, we prioritize the well-being of our residents by providing a range of amenities and services. Our dining room offers delicious meals prepared with special attention to dietary restrictions, ensuring that each resident receives a nutritious diet. Housekeeping services are provided to maintain cleanliness and comfort throughout the residence.
We understand the importance of an active lifestyle and offer daily activities to engage our residents. Whether it's participating in group exercises or joining social events, there is always something enjoyable happening at Xanadu. The nearby parks provide opportunities for outdoor recreation, promoting physical health and relaxation.
Our dedicated staff members are trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that each resident's medical needs are met. Medication management is available to guarantee proper administration and timely refills.
To enhance convenience for our residents, we offer move-in coordination services and transportation arrangements for medical appointments. With several cafes, pharmacies, physicians' offices, restaurants, hospitals, and transportation options nearby, everything necessary for a comfortable lifestyle is easily accessible.
At Xanadu Assisted Living Residence in Aurora, CO, we strive to create a compassionate community where seniors can receive personalized care while enjoying their independence.
Xanadu Assisted Living Residence is located at 1391-1395 Xanadu Street, Aurora, CO 80011 in Arapahoe County, Colorado
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