320 North Crawford Avenue, Willows, CA 95988
For more information about senior living options: (844) 490-3973
Willows Post Acute staff treat residents with compassion and dignity. The facility's staff are polite, helpful, and professional. The therapy staff - Geri, Sharon, Jake, and Kat - are highly valued for their care. The staff communicate across departments to coordinate care toward discharge goals. Courtney, Willows Post Acute's Social Service Director, communicates well with families and coordinates treatment plans. Courtney Guest is described as a wonderful, conscientious, detail-oriented discharge planner with timely follow-through. Families report that staff keep them informed about residents' progress and discharge decisions. Willows Post Acute helps residents regain function and return home when possible. The facility is clean and well-maintained, with COVID-free notes from families. Jennifer Griffith is praised for kindness and responsiveness in assisting families.
They don't respond promptly when called; residents wait for hours for assistance and may have to use a bedpan before help arrives. The scheduler is described as bossy and rude, making patients feel spoken to like an uneducated child. The facility is accused of trying to take money from residents' pockets for supplies that are already funded by insurance. Staff reportedly do not communicate as well with patients as with family members, and patient questions are not answered honestly. One reviewer stated they would not trust the facility with a family member and would not give any stars. The night-time call light and phone responsiveness is noted as slow.In the collection of recent remarks about Willows Post Acute, the prevailing sentiment is one of deep appreciation for the care and the people who deliver it. Many residents and families describe a warm, respectful environment where staff treat patients as individuals with unique histories and goals. The tone across these messages is consistently positive when it comes to the daily experience, the expertise of the therapy team, and the overall atmosphere of the facility. Several reviewers emphasize that the care feels personalized, compassionate, and focused on helping people regain independence and return home.
A number of stories highlight tangible outcomes that families cherish. One account centers on an uncle who arrived after a serious accident unable to walk or care for himself. From admission onward, he received compassionate, dignified treatment and collaboration across departments to coordinate his care. The result, according to the family, is remarkable progress: he began walking and regaining self-care skills, with the staff staying aligned on a specific discharge goal. This narrative reinforces the view that Willows Post Acute isn't just about short-term rehabilitation; it's about guiding patients toward a safe, suitable transition back to home life.
The therapy program stands out in several testimonials. Reviewers consistently praise the therapy staff by name - Geri, Sharon, Jake, and Kat - crediting them with the progress and renewed strength of their loved ones. Beyond the hands-on work of therapy, families gladly acknowledge the communication and involvement of therapists and nurses in planning for discharge. The sense of teamwork is echoed by praise for discharge planning and social services, especially Courtney, who appears as a steady, informative presence guiding families through complex decisions and transitions.
Courtney's role appears in multiple, complementary ways. As a social worker, Courtney is described as a reliable source of information and reassurance, keeping families updated and helping them navigate the nuances of treatment plans. In another thread, Courtney Guest is celebrated as an outstanding discharge planner who demonstrates initiative, follow-through, and a knack for connecting hospital care with subsequent living arrangements. These references portray Willows Post Acute as a place where the discharge process is handled with thoughtfulness and a proactive spirit, reducing stress for families during difficult times.
Several reviews also speak to the human side of care - front desk staff, housekeeping, and nursing teams who create a welcoming, orderly environment. Christine at the front desk is mentioned as part of a positive first impression, while Jennifer Griffith is singled out for her kindness and the way she helps families feel heard and supported during transitions. A reviewer notes that the facility managed to stay COVID-free, which adds a sense of safety and continuity for families who are navigating health concerns during the recovery process.
Of course, no set of testimonials would be complete without a few cautions. Some reviewers report frustrations with call-light responsiveness or with the perception that assistance can take longer than desired at night. There are also concerns about communication gaps between staff and patients, and a request for more one-on-one attention. One reviewer described a staff member who schedules visits as bossy or rude, suggesting that the patient experience could be improved through more respectful, direct communication. A separate account raises questions about billing practices and perceived profit motives, with a strong sentiment that some interactions felt misaligned with patient needs. These negative notes are balanced against overarching praise, but they provide a realistic reminder that experiences can vary and that continuous attention to patient-centered communication remains important.
A final thread in these testimonials looks at the broader role of Willows Post Acute in the local healthcare landscape. Several reviewers note the facility's ability to provide long-term care in a rural county, along with short-term therapy and even a ventilator unit when needed. They acknowledge that, like any care provider, there will be ups and downs and that personal experiences can hinge on interactions with specific staff or on individual circumstances. The common refrain is to visit the building, speak with staff, and assess firsthand whether the residents look cared for and whether the atmosphere feels supportive and safe. Many who have experienced Willows Post Acute leave with gratitude for the care their loved ones received, particularly praising the dedicated teams who worked hard to help people regain independence and return home when possible.
Taken together, the collection paints a picture of Willows Post Acute as a facility that many families trust for compassionate, comprehensive care. The strongest themes center on attentive therapy, clear and compassionate discharge planning, and a genuine commitment to treating residents as individuals with hopes and goals. While there are acknowledged areas for improvement - especially around timely assistance, patient-staff communication, and some administrative interactions - the prevailing message is one of gratitude for the people who show up every day to support recovery, dignity, and safe transitions back to home life. For families seeking skilled nursing, rehabilitation, and thoughtful discharge planning in a rural setting, Willows Post Acute is described as a place that has made a meaningful difference in the lives of patients and their loved ones.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Willows Center II in Willows, CA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community provides fully furnished apartments with all the necessary amenities for a comfortable lifestyle. Each apartment is equipped with cable or satellite TV, Wi-Fi/high-speed internet, a kitchenette for light cooking, and a telephone for easy communication. Residents can also enjoy the serene outdoor space and garden areas.
Care at Willows Center II is provided 24/7 by professional staff who are trained to assist with the activities of daily living, such as bathing, dressing, and transfers. The community also offers assistance with medication management and coordination with healthcare providers to ensure that residents receive the necessary medical attention.
At Willows Center II, residents have access to move-in coordination services to make their transition as smooth as possible. Housekeeping services are provided regularly to maintain cleanliness and tidiness in the apartments.
Dining at this assisted living community follows special dietary restrictions, ensuring that residents' nutritional needs are met. Meal preparation and service are offered, relieving residents from the burden of cooking.
Residents can take part in scheduled daily activities to engage in socialization and pursue their interests. A mental wellness program is available to support residents' emotional well-being.
For transportation needs, Willows Center II arranges transportation for medical appointments and provides access to nearby cafes, parks, restaurants, places of worship, physicians' offices, and hospitals. This ensures that residents can easily access essential services within their local community.
Overall, Willows Center II provides a supportive environment where seniors can enjoy independence while receiving personalized care and assistance tailored to their individual needs.
Willows Center II is located at 320 North Crawford Avenue, Willows, CA 95988 in Glenn County, California
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