Wesley House II & III

Pros

• Dr. Kong was incredibly thorough and took the time to ask detailed questions to understand the condition.
• Dr. Kong's care and expertise helped the patient stop worrying about embarrassing accidents, making a huge positive impact.
• The father-in-law enjoyed 15 wonderful months at Wesley House and felt at ease, calling it home after Thanksgiving.
• Wesley House is described as caring, clean, thoughtful, and helpful.
• The family that runs Wesley House II and III is dedicated to the well-being of residents, as shown in staff training, cleanliness, daily meals from scratch, and well-tended grounds.
• The Wesley House II and III teams demonstrate patience and grace in caring for the elderly and disabled.

Cons

• The facility was described as horrible.
• The caregivers show little concern for residents' feelings.
• Residents are forced to go to sleep around 6 pm and are woken up again around 6 am.
• They don't care if residents are in the middle of watching a TV show or having a conversation.
• The caregivers grab residents, force them up, and make them get in bed.
• They are very forceful with residents and seem to have little regard for their well-being.
• They seem to view residents as nothing more than a burden.
• The reviewer witnessed soap left on an elderly woman after wiping her clean, and they didn't seem to care that it might cause itching.
• The reviewer would not recommend this place for loved ones.
• Everyone there seems incredibly depressed.

Review

A collection of experiences shared about medical and elder-care providers reveals a broad spectrum of impressions, ranging from deep gratitude for compassionate, attentive care to troubling accounts of neglect and discomfort. At the center of several comments is the sense that thorough, patient-centered attention can transform difficult health concerns and everyday living for seniors. One reviewer's visit with a urologist stands out as a turning point: a physician who listened carefully, asked detailed questions, and applied expertise to address frequent urges to urinate. The result, according to the patient, was a life-changing improvement - no longer fearing embarrassing accidents - and a profound appreciation for the doctor's care and knowledge. The language of gratitude is strong: thanks for the care, for the time spent, and for the relief that has followed. The underlying message is clear - when a clinician takes the time to understand the patient's experience and tailors treatment accordingly, the impact can be significant and lasting.

Another thread in these reviews centers on Wesley House, an elder-care facility where family members recount a range of experiences shaped by the people who work there and the environment in which residents live. A son-in-law who recently lost his father after a 15?month stay describes a powerful sense of comfort: initially hesitant about the facility, the father-in-law eventually felt at home because the staff made him feel at ease. The care setting is portrayed as clean, caring, thoughtful, and helpful - qualities that the family member believes are hard to improve upon. After a meaningful Thanksgiving gathering, the father-in-law reportedly preferred to go home only after meals, underscoring the emotional shift toward feeling secure and well cared for. The observation is not that Wesley House is perfect for every senior, but that for those who need a home-like atmosphere and attentive staff, the care offered was meaningful and beneficial.

A separate account focuses on a family member whose brother has spent years at Wesley House II and III. This reviewer emphasizes overall satisfaction with the standard of care and the people who staff these facilities, even as they acknowledge turnover among staff. What stands out is a sense of family leadership driving care: a family-run operation dedicated to residents' well-being. The reviewer highlights several concrete aspects - staff training for new workers, a consistently clean environment, meals prepared from scratch, and meticulously tended grounds. They attribute the ability to carry this demanding work - with patience and grace - to the dedication of the caring team. In this narrative, the care experience is framed as a testament to perseverance, good practices, and a philosophy of attentive, person-centered service.

But not all experiences align with the positive, and another review presents a starkly different portrayal of Wesley House. This account describes a "horrible place," where a particularly sweet elderly woman asked whether she was living in a nightmare. The caregiver behavior depicted here is troubling: caregivers are portrayed as showing little regard for residents' feelings, forcing people to sleep early and wake up at dawn, interrupting TV watching or conversations, and physically lifting residents without apparent sensitivity. The reviewer characterizes the staff as acting with a sense of burden rather than compassion, and notes neglectful moments such as leaving soap on an elderly person after hygiene care, which could provoke itching. The overall tone is one of profound disappointment and concern for residents' emotional well-being, concluding with a firm recommendation against the facility for loved ones.

Taken together, these accounts illustrate a broad spectrum of elder-care experiences - from genuinely restorative medical attention and home-like, dedicated facility care to serious concerns about resident dignity and comfort. The experiences with Dr. Kong highlight the value of a physician who invests time in understanding a patient's symptoms and daily struggles, an approach that can dramatically improve quality of life for someone dealing with urinary urges. The Wesley House stories reveal that a well-run, thoughtfully staffed facility can offer substantial comfort, stability, and a sense of "home" for families navigating end-of-life and ongoing elder care. They also remind us that even in respected settings, differences in culture, leadership, staff training, and day-to-day conduct matter deeply to residents and their families.

What emerges is a reminder that care quality often hinges on personal interactions as much as on policy or infrastructure. When staff take the time to build trust, communicate clearly, and treat residents with dignity, the impact is palpable - whether in alleviating a physical symptom, easing the transition into a new living environment, or cultivating a warm, home-like atmosphere. Conversely, experiences that suggest disengagement, forceful routines, or neglect can leave lasting hurt and fear, underscoring the importance of ongoing oversight, open dialogue, and a commitment to every resident's comfort and safety. In short, these narratives together celebrate the power of compassionate care while honestly acknowledging the serious consequences when that care falls short.

La Selva Beach, California, offers a beautiful coastal setting with easy access to a variety of parks, restaurants, pharmacies, physicians, cafes, and hospitals. The area boasts scenic parks such as Seascape Park and The Forest of Nisene Marks State Park for outdoor recreation and relaxation. There are also several dining options nearby including Sanderlings Restaurant and Parish Publick House. For convenience, there are multiple pharmacies within a short distance like CVS Pharmacy and Rite Aid. Additionally, there are reputable medical facilities such as UrgencyMED and Coastal Women's Health Care for healthcare needs. Overall, La Selva Beach provides a serene and well-equipped environment that would be ideal for seniors looking to retire in a peaceful coastal community with easy access to amenities.

Parks

• Seascape Park (1.5 miles)
• Polo Grounds Bicycle Park (2.7 miles)
• The Forest of Nisene Marks State Park (3.5 miles)
• Seacliff State Beach (3.9 miles)
• Anna Jean Cummings Park (6.7 miles)
• De Laveaga Park (9.3 miles)

Restaurants

• Sanderlings Restaurant (1.5 miles)
• The Hideout (3 miles)
• Mentone (3.4 miles)
• Parish Publick House (3.5 miles)
• Soul Salad (3.6 miles)
• Beer Mule (3.7 miles)
• Burger (3.7 miles)

Pharmacies

• CVS Pharmacy (2.8 miles)
• Earthly Quintessentials: Natural Solutions & Alternative News (3.4 miles)
• Rite Aid (3.7 miles)
• Franks Pharmacy (4.1 miles)
• CVS Pharmacy (4.3 miles)
• CVS Pharmacy (4.8 miles)
• CVS Pharmacy (5.6 miles)

Physicians

• UrgencyMED (3.4 miles)
• Aptos Medical Aesthetics (3.4 miles)
• Tepper Jonathan MD PhD (3.5 miles)
• Coastal Women's Health Care (3.5 miles)
• Amy Culver, MD (3.9 miles)
• Huerta ibarra, Jose Jose Huerta Ibarra, MD (4.2 miles)
• Accu Dental (4.2 miles)

Cafes

• Starbucks (3.4 miles)
• Cat & Cloud Coffee (3.4 miles)
• Peet's Coffee and Tea (3.8 miles)
• Verve Coffee Roasters (6.4 miles)
• Pretty Good Advice (6.5 miles)
• Point Market & Cafe (6.8 miles)
• Starbucks (7.7 miles)

Hospitals

• Birthing Center: Sutter Maternity Surgery Center (7.5 miles)
• Dominican Hospital Comm Rm (7.9 miles)
• Dominican Hospital (8.7 miles)