Knolls West Convalescent Hospital in Victorville, CA
Save
16890 Green Tree Blvd., Victorville, CA 92392
For more information about senior living options: (844) 490-3973
The facility is wonderful and has been able to help residents recover. The staff are willing to talk with families and work with them, and many are outstanding. The rehab and care have been reported as better than several local hospitals. The facility is clean, well maintained, and inviting. The physical therapy team helps residents improve mobility and balance. The staff are caring, attentive, and provide personalized care and attention to detail. The facility offers engaging activities and social programs for residents.
The facility is described as uncaring and neglectful toward its patients. Patients are left in dirty diapers or soiled conditions for extended periods. Medications are not administered on time, leading to dangerous delays or omissions. The food is described as unedible or of very poor quality, often cold. The staff are often unhelpful, rude, and fail to respond promptly to call bells. The environment is dirty, old, dark, and smells strongly of urine, indicating poor sanitation. Patients suffer bedsores, injuries, and other harm due to neglect. Personal items frequently go missing or are stolen, with accusations of theft by staff. Communication with families is poor or nonexistent, with few or no updates.Knolls West Convalescent Hospital in Victorville is not a universal pick for families seeking post-acute or long-term care. It is best suited for those who have very limited local options and can commit to vigilant, ongoing oversight. This community works only when a family member or trusted advocate is present frequently, demands strict adherence to care plans, and can push back decisively on delays, gaps, and safety concerns. For seniors who require reliable 24/7 nursing attention, timely medication administration, and consistent infection-control practices, this facility is not a practical match. In short, it's a conditional option at best, viable only for highly engaged families who can continuously monitor care quality.
Alternatives deserve serious consideration for anyone whose loved one depends on dependable meds, safe mobility support, and clear, proactive communication with clinicians. Other post-acute options in the High Desert region present stronger staffing ratios and a track record of fewer safety lapses. If home health or independent living with ongoing clinical support could support recovery, those routes often yield safer, more comfortable outcomes. Choose facilities with transparent performance data, consistent med administration, and a documented commitment to preventing wounds, infections, and medication mishaps.
On the positive side, a few experiences highlight functional strengths: some reviewers report a clean environment, politely responsive staff during certain shifts, and solid physical therapy when delivered by capable therapists. A handful of families mention constructive dialogue with care coordinators and a willingness to involve families in planning. These glimpses suggest that Knolls West can operate competently when the right staff mix is on duty and family involvement remains steady. The facility's potential brightness is real, but it is not reliably realized across the board.
The negative narratives dominate the consensus. Repeated themes describe medication delays, long waits for assistance with basic needs, and episodes of neglect that leave patients uncomfortable or unprotected. Bedsores, incontinence issues, and lapses in hygiene surface in multiple accounts, sometimes with serious consequences. Staffing instability and uneven quality between day and night shifts further erode trust, while communications with physicians and administrators are routinely criticized as inconsistent or unhelpful. Reports of items going missing, and perceived profit-driven decisions, compound the sense that safety and dignity can be sacrificed for convenience or cost containment.
Do the bright spots offset the overwhelming concerns? Not in a practical sense for most families. The occasional good PT session or a compassionate aide does not erase the pattern of delayed medications, delayed responses, and safeguarding gaps that recur in many reviews. For families determined to pursue care here, a razor-sharp oversight regime - documented protocols, daily care logs, and regular clinician rounds - becomes non-negotiable. Yet even with heightened vigilance, the facility's structural issues around staffing, accountability, and consistent care present an elevated risk that many would prefer to avoid.
Practical next steps center on rigorous due diligence. Conduct multi-visit tours with senior leaders, request a formal breakdown of staffing by shift, and insist on direct lines of communication with a patient advocate or administrator. Inspect cleanliness and sanitation, verify call-bell responsiveness, and verify that medications are dispensed on time with a current medication reconciliation. Review recent state inspection reports and any corrective-action plans. If proceeding with Knolls West, demand a binding care plan with explicit wound-care protocols, guaranteed PT/OT scheduling, and daily family updates. If these assurances cannot be secured, prioritize alternatives that offer stronger safety records, more reliable communication, and consistently compassionate care.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Knolls West Convalescent Hospital in Victorville, CA is a skilled nursing facility that offers exceptional care and services to its residents. Located in beautiful Victorville, this assisted living community provides a comfortable and nurturing environment for individuals who require specialized care.
The facility offers various amenities to ensure the well-being and satisfaction of its residents. Devotional services off-site are available for those who seek spiritual enrichment. Indoor common areas provide a welcoming space for socializing, relaxation, and engaging in group activities.
Knolls West Convalescent Hospital is known for its excellent diabetic care program, catering to individuals with diabetes and ensuring they receive the necessary attention and support for managing their condition properly. The dedicated staff members are trained to provide personalized care plans tailored to each resident's unique needs, ensuring their overall health and comfort.
In terms of activities, the community offers devotional activities offsite, allowing residents to connect with their spirituality outside of the facility. Furthermore, residing at Knolls West offers easy access to various amenities located nearby. With seven cafes within close proximity, residents have multiple dining options to choose from. Additionally, two parks provide opportunities for outdoor recreation and enjoying nature. Moreover, there are 12 pharmacies nearby, making it convenient for residents to obtain medications or any other necessary supplies. The presence of 41 physicians ensures quick access to healthcare professionals whenever needed.
Furthermore, the community benefits from having 31 restaurants nearby that offer diverse culinary options when residents want a change of scenery or socialize outside the facility. Two transportation options make it easier for individuals without personal vehicles to travel around the area conveniently. Lastly, with five hospitals nearby, residents can feel reassured knowing that emergency medical assistance is never far away.
Overall, Knolls West Convalescent Hospital in Victorville provides a supportive environment where individuals can receive specialized care while enjoying a range of amenities and easy access to local services essential for a fulfilling assisted living experience.
This part of Victorville, California offers a convenient location with various amenities suitable for senior living. There are multiple physicians' offices and hospitals nearby, providing easy access to healthcare services. Pharmacies such as Rite Aid and Kaiser Permanente Pharmacy are located within a short distance for medication needs. The area also features a variety of dining options including El Pollo Loco, Wendy's, and several cafes like Starbucks for social outings and meals. Additionally, transportation services like Enterprise Rent-A-Car and the Amtrak Station are available for easy travel. Overall, this part of Victorville provides a blend of medical facilities, dining options, and convenient transportation services making it a potentially ideal location for seniors looking to settle in the area.
Knolls West Convalescent Hospital is located at 16890 Green Tree Blvd., Victorville, CA 92392 in San Bernardino County, California
Knolls West Assisted Living
Victorville, CA
Wide range of care and amenities with 24-hour supervision, medication management, restaurant-style dining, and furnished private apartments.
Sierra Vista Independent and Assisted Living
Victorville, CA
Friendly staff, clean facility, and engaging activities.
Hidden Valley Assisted Living
Victorville, CA
Small, personalized care with 24/7 supervision and comprehensive support.
Victorville Cottage
Victorville, CA
Chantilly Lace Manor IV
Victorville, CA
Fully furnished apartments with meals and 24/7 ADL support.
Golden Years Elderly Care
Victorville, CA
Home-like, clean setting with compassionate caregivers and personalized, homemade meals.
Sterling Inn
Victorville, CA
Friendly, attentive staff with engaging activities in a clean, welcoming setting.
Whispering Winds Of Apple Valley
Apple Valley, CA
Friendly, attentive staff; clean, well-maintained apartments with engaging activities.
Solstice Senior Living At Apple Valley
Apple Valley, CA
Friendly, attentive staff; clean, well-maintained environment; spacious apartments and good dining with engaging activities.
The deductibility of assisted living expenses on taxes hinges on factors like the individual's medical condition and service nature, typically requiring the resident to be "chronically ill" per IRS definitions. Taxpayers may deduct eligible medical expenses related to personal care services but generally not rent unless primarily for medical care, and they should maintain thorough documentation to support claims while considering itemizing versus standard deductions.
Assisted Living Support for Veterans: A Complete and Detailed Overview
The guide highlights the importance of assisted living facilities for aging veterans needing daily support, discusses unique challenges they face, and outlines available financial assistance from the VA, including the Aid and Attendance program. It emphasizes understanding eligibility criteria and navigating the VA system to access necessary benefits effectively.
Exploring the Contrasts Between Assisted Living and Skilled Nursing
The article compares assisted living and skilled nursing facilities, detailing their differing levels of assistance, medical support, cost structures, and day-to-day experiences. It emphasizes that assisted living is for those needing help with daily activities while maintaining independence, whereas skilled nursing facilities provide intensive medical care with 24-hour staff supervision.
Is Assisted Living Deductible on Your Taxes? Understanding the Complexities of Assisted Living Expenses and Deductions