Chantilly Lace Manor IV
Save13365 Hidden Valley Road, Victorville, CA 92395
For more information about senior living options: (844) 490-3973
Chantilly Lace cares for every resident. The staff are loving, caring, and attentive caregivers. Teri, the owner, is a caring and loving person who goes above and beyond for residents. The home provides a safe, family-like environment that residents and families appreciate. Visitors observe love among residents and staff within the facility. Residents have flourished physically and emotionally since arriving at Chantilly Lace Manor. Families feel guided and supported by Teri through the process of moving a loved one into care. The Chantilly Lace Manor staff are described as a gift from God and a blessing to families.
The owner was described as unfit to operate any care facility and urged to have her license revoked. The owner allegedly called a family member a murderer for wanting to stop a medication, which was deemed unacceptable. A binder for a patient was reportedly misplaced, which was labeled unprofessional. The reviewer questioned the facility's legality, including unlicensed staff and under-the-table payroll practices. The home was described as a small house with two residents per room, offering little privacy, yet charging high rates. It was claimed there is usually only one caregiver on duty, raising safety concerns. The owner was depicted as brash and openly sharing religious and political views with residents and families. The reviewer alleged the owner bullied the family into changing hospice providers, with suggestions of kickbacks.Chantilly Lace Manor emerges in these accounts as a place that can feel like a warm, welcoming home to some families, while to others it raises red flags about governance, licensing, and care. The stories share a common thread of heartfelt gratitude for the people who deliver daily support, but they diverge sharply when it comes to the business side of running a residential care facility. Taken together, they sketch a picture of a facility that inspires deep loyalty in some families and sharp concern in others.
Several reviewers center their praise on the personal touch provided by the staff and owner. One family member describes Chantilly Lace as a place where the caregivers are loving, attentive, and genuinely kind to each resident, and where the owner, Teri, stands out as a caring, hands-on presence who truly seems to value her residents. This appreciation is not merely about routine tasks but about a sense of partnership and reassurance - the kind of care that makes a family member feel listened to and supported. In these narratives, the staff are portrayed as a cohesive, compassionate team, and the overall atmosphere is described as safe, family-like, and nurturing. One reviewer even attributes a meaningful, almost transformative effect on their loved one, noting visible improvements in both physical and emotional well?being since the move to Chantilly Lace, with new friendships forming among residents and a sense of community taking root.
Other accounts reinforce the sense of a devoted, almost familial culture within the home. In one testimonial, the reviewer speaks of an elderly relative with dementia who required ongoing, attentive care. Weekly visits from the best friend and caretaker are described as part of a steady, reliable routine, with the resident consistently clean and well cared-for. The reviewer characterizes the owner and staff as a blessing - describing the owner as a guiding light who navigated the caregiving journey with empathy, providing emotional support to the family as they faced the difficult process of managing dementia. The sentiment is one of gratitude for a place that feels like a refuge during a challenging chapter, where staff members are seen as extensions of the family.
Yet, the same set of reviews includes pointed criticisms that challenge the facility's operations and governance. One reviewer argues that the owner has "no business" running this kind of care and asserts that state oversight should revoke her license. The concerns are pointed: accusations that a family member was wrongfully labeled a "murderer" for wanting to stop a medication despite a DNR in place, allegations of a mislaid binder, and general questions about professionalism and accountability. These claims suggest a perception that, for some families, there is a troubling disconnect between the care experience on the floor and what is happening behind the scenes. The tone is urgent and concerned, with a clear call for regulatory review and more stringent oversight.
A different voice offers praise again, emphasizing the positive impact of the owner and staff on the caregiving journey. This reviewer echoes the sentiment of safety, warmth, and family-centered care, noting that Chantilly Lace is a place where a loved one can flourish physically and emotionally. They describe the facility as a beacon of support during a difficult transition, with the staff "amazing, caring and loving," and the owner's approach as deeply personal and attentive. The overall message is one of confidence in the restraint and compassion of the team, even as the reviewer acknowledges the emotional difficulty inherent in placing a loved one in a group setting.
The remaining voice in this collection offers a starkly different perspective, focusing on structural and ethical concerns. The reviewer labels Chantilly Lace as a place to "leave your elderly family" largely for budgetary reasons, critiquing it as expensive for what they describe as a small home with limited privacy. They portray the house as a setup with multiple residents per room, suggesting a high profit motive and limited privacy. The owner is described as brash and openly expressing religious and political views, and the reviewer questions licensing status, suggesting the possibility that staff were paid under the table and that payroll taxes and insurance coverage might be in jeopardy. There are broader accusations about the owner owning multiple homes, questions about the legality of the operation, and concerns about staffing - often a single caregiver being present at a time. The reviewer also alleges pressure to switch hospice providers in a way that seemed to sidestep HIPAA concerns, and hints at kickbacks and regulatory gaps. The personal experiences here are not only critical of the administration but also emotionally charged, with phrases that convey distrust and fear about the safety and integrity of the care environment.
Across these diverse perspectives, what stands out is the duality of the Chantilly Lace Manor narrative: many families speak from a place of deep appreciation and relief, describing a home-like setting where residents are cherished, where staff demonstrate genuine affection, and where the owner is perceived as a steadfast ally in a difficult journey. At the same time, other families raise serious questions about governance, licensing, transparency, and the potential for conflicts between business practices and the quality and safety of care. Taken together, the accounts reveal a facility that evokes strong emotion on both ends of the spectrum - moments of comfort, trust, and hope for residents and families, and concerns that suggest a need for independent verification, oversight, and ongoing dialogue to ensure that care meets the highest standards. For anyone considering Chantilly Lace Manor, the combined experiences point to a careful, thorough exploration: meet the staff, tour the home, ask about licensing and payroll practices, and talk with several families to form a complete view of what life at the facility would truly be like for a loved one.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Chantilly Lace Manor IV in Victorville, CA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a spacious dining room where delicious meals are served, creating an inviting atmosphere for socializing and enjoying nutritious cuisine. Each apartment is fully furnished, providing residents with a cozy and comfortable living space.
The beautiful garden provides a serene outdoor space where residents can relax, take walks, or engage in leisurely activities. Housekeeping services are provided to maintain cleanliness and tidiness throughout the community. Move-in coordination is available to assist new residents with transitioning smoothly into their new home.
Residents can stay connected with loved ones through access to telephone and Wi-Fi/high-speed internet services.
In terms of care services, Chantilly Lace Manor IV provides assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also coordinates with healthcare providers to ensure that residents receive proper medical attention when needed. Special dietary restrictions, including diabetes diets, are accommodated in meal preparation and service. Medication management is offered to ensure that medications are taken appropriately.
Transportation arrangements for medical appointments are available for added convenience and peace of mind.
The community also organizes scheduled daily activities to keep residents engaged and entertained. Additionally, Chantilly Lace Manor IV boasts a prime location with several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters nearby for easy access to various amenities.
Overall, Chantilly Lace Manor IV offers a comfortable and supportive environment for seniors looking for personalized care and an active lifestyle within a vibrant community setting.
Chantilly Lace Manor IV is located at 13365 Hidden Valley Road, Victorville, CA 92395 in San Bernardino County, California
Chantilly Lace Manor IV on seniors.fyi includes 13 photos including images showing landscaping, patio, outdoor seating, trees, brick wall, and more.
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