Chantilly Lace Manor IV in Victorville, CA
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13365 Hidden Valley Road, Victorville, CA 92395
For more information about senior living options: (844) 490-3973
The people here at Chantilly Lace really care for each resident. They are loving, caring and attentive caregivers, each and every one of them. Teri, the owner, is a caring and loving person who really cares about the residents. Teri goes above and beyond for the residents. Chantilly Lace Manor is a wonderful place for a loved one. The staff is amazing, caring and loving, and the owner Teri is amazing. They are truly a gift from God.
The owner is described as having no business running a care facility and should have her license revoked. The owner allegedly called a family member a "murderer" for wanting to stop a medication, which was deemed completely unacceptable and disgusting. A binder for a patient was misplaced, described as unprofessional. Chantilly Lace Manor is portrayed as a place to abandon an elderly relative for cost, and is labeled insanely expensive. The facility is described as a small house with cramped bedrooms, offering no privacy, while charging between $2,000 and $3,000 per month. The owner is characterized as brash and conservative, freely sharing religious and political opinions. The staff are described as underqualified and very young, with some reportedly paid under the table. The place is questioned for licensing and legality, with doubts about whether it is even legal. There are allegations of kickbacks and a "fancy racket," with questions about how the owner gets away with it.Chantilly Lace Manor IV is best suited for families seeking a small, home-like setting where a hands-on owner leads a devoted, intimate caregiving team, and where dementia care or memory challenges can be managed in a warm, family-oriented atmosphere. The reviews consistently highlight a staff that feels like an extension of home, with residents appearing to flourish emotionally and socially under attentive, loving supervision. The owner, Teri, is described as genuinely caring and involved, sometimes stepping in to guide families through difficult transitions. For families prioritizing personal connection, continuity of care, and a sense of belonging over the amenities of a larger facility, Chantilly Lace offers a compelling fit.
Those who may want to consider alternatives are residents who require robust nursing oversight, larger staffing pools, or more formal governance and licensing assurances. If 24/7 licensed nursing supervision, higher privacy standards, or larger, more structured memory-care programs are non-negotiable, a bigger assisted living campus or a licensed memory-care community with transparent, audited operations could be more appropriate. Families budget-conscious about recurring costs, or those uncomfortable with the mixed messages around licensing and payroll practices, will also want to weigh other options that clearly disclose compliance and regulatory adherence.
The strongest positives center on the emotional and relational benefits. Families report genuine care from caregivers who treat residents like family and whom they feel they can trust. The owner’s personal involvement translates into a sense of safety, steadiness, and daily attentiveness that many find invaluable when navigating dementia, anxiety, or long-term declines. The setting itself, the impression of a warm, homelike environment with a close-knit community, appears to support residents’ social engagement, friendships, and a noticeable improvement in mood and daily interaction. For relatives who need a steady, reassuring presence and regular communication, these features are highly meaningful and can offset some logistical compromises.
However, the landscape is not without red flags that bear serious weight in a care decision. Several reviews raise concerns about governance and compliance, including questions about licensing, payroll practices, and the owner’s judgment in delicate or medically charged situations. There are reports implying unsafe staffing patterns (often a single caregiver on shift) and privacy compromises inherent to a small home where rooms may house two residents. Cost is another critical factor; at a high monthly rate for a space described as a “manor” but with modest rooms, questions arise about value and transparency relative to the level of regulation and protections expected in elder care. Taken together, these cons warrant thorough verification before committing.
In weighing pros against cons, Chantilly Lace Manor IV can be an excellent match for families who prioritize a loving, intensely personal caregiving experience and who are willing to tolerate a smaller footprint, higher cost, and the governance questions that proliferate in a home-based model. If the family places priority on emotional well-being, a sense of belonging, and a caregiver team that feels like an extended family for the loved one, the positives may clearly outweigh the negatives once due diligence confirms compliant operations and consistent staffing. Conversely, if regulatory clarity, formal nursing oversight, generous privacy, and transparent financial practices are non-negotiable, it pays to explore other options first.
The practical next steps are concrete. Conduct a focused tour with eye toward operational transparency: request the latest state survey results, certificates of licensure, and a detailed staffing schedule for each shift. Speak with multiple staff members about their training, supervision, and payroll arrangements, and ask for the exact caregiver-to-resident ratio during peak hours. Verify the availability of licensed nursing support, medication administration practices, and how medical emergencies are handled. Request a candid conversation with current families about ongoing communication, care plans, and how predictable the weekly updates are. If everything aligns, consider a trial stay to observe daily rhythms, relationships, and how the team manages transitions; if misgivings persist, keep the door open to alternative communities with clearer regulatory assurances and larger-scale resources.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Chantilly Lace Manor IV in Victorville, CA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a spacious dining room where delicious meals are served, creating an inviting atmosphere for socializing and enjoying nutritious cuisine. Each apartment is fully furnished, providing residents with a cozy and comfortable living space.
The beautiful garden provides a serene outdoor space where residents can relax, take walks, or engage in leisurely activities. Housekeeping services are provided to maintain cleanliness and tidiness throughout the community. Move-in coordination is available to assist new residents with transitioning smoothly into their new home.
Residents can stay connected with loved ones through access to telephone and Wi-Fi/high-speed internet services.
In terms of care services, Chantilly Lace Manor IV provides assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also coordinates with healthcare providers to ensure that residents receive proper medical attention when needed. Special dietary restrictions, including diabetes diets, are accommodated in meal preparation and service. Medication management is offered to ensure that medications are taken appropriately.
Transportation arrangements for medical appointments are available for added convenience and peace of mind.
The community also organizes scheduled daily activities to keep residents engaged and entertained. Additionally, Chantilly Lace Manor IV boasts a prime location with several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters nearby for easy access to various amenities.
Overall, Chantilly Lace Manor IV offers a comfortable and supportive environment for seniors looking for personalized care and an active lifestyle within a vibrant community setting.
Chantilly Lace Manor IV is located at 13365 Hidden Valley Road, Victorville, CA 92395 in San Bernardino County, California
Chantilly Lace Manor IV on seniors.fyi includes 13 photos including images showing landscaping, patio, outdoor seating, trees, brick wall, and more.
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