Casa Socorro Residential Care Home | Photos and Reviews

Name: Casa Socorro Residential Care Home
Address: 116 Lilac Ct., Vallejo, CA, 94589
Telephone: (707) 557-3343
Rating: 2.1

Casa Socorro Residential Care Home in Vallejo, CA

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116 Lilac Ct., Vallejo, CA 94589

To contact a resident: (707) 557-3343

For more information about senior living options: (866) 208-4318

2.1 from 57 reviews

5 stars

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1 stars

Overall Review of Casa Socorro Residential Care Home

caveat 15 reviews mention this

Neglect and unsafe care complaints

Multiple residents describe neglect-related hygiene and safety problems.

Many reviewers say basic care needs were not met consistently, describing long stretches in diapers, delays in assistance, and neglect they felt went beyond normal lapses. Several accounts also mention serious incidents—falls, being dropped from a bed, and injuries or worsening health—along with families feeling there was little accountability afterward. Even when some staff members are praised, these reviewers generally conclude the day-to-day care was not reliable enough to protect residents.

caveat 10 reviews mention this

Staffing and responsiveness concerns

Reviews frequently point to staffing strain and slow follow-through.

A recurring theme is that the facility felt short-staffed or overwhelmed, which reviewers link to slow responses and missed needs. Several reviews describe call lights not being answered promptly, departments that do not communicate well, and difficulty getting answers when families try to reach staff. A few reviews also criticize management as disconnected or not taking responsibility, even when concerns are reported.

common 8 reviews mention this

Some staff members deliver strong help

Some families report genuinely helpful caregivers during stays.

While many reviews are strongly negative, a smaller set of positive reviews describe staff who were helpful and responsive during care and rehab. These reviewers specifically mention nurses, CNAs, social workers, and therapy teams working hard to support patients, along with better experiences under newer leadership. In these accounts, the friendliness and follow-up helped families feel more comfortable with the care being delivered.

caveat 4 reviews mention this

Food quality draws mixed reactions

Several reviewers criticize the quality of food and beverages.

A few residents and family members describe meals as unappetizing or inadequate, including claims of poor-tasting food and watered-down beverages. One reviewer also says dietary needs were not handled properly, while another notes better variety and enjoyment of specific foods. Overall, food is a dividing topic across reviews, but the negative comments are focused on quality and follow-through.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

Board and Care Home

Nearby Places of Interest

Located in Vallejo, California, this area offers a convenient and accessible range of amenities for senior living. With multiple pharmacies such as Walmart Pharmacy, Walgreens, CVS Pharmacy, and Rite Aid within close proximity, residents have easy access to necessary medications and health supplies. In terms of healthcare, hospitals like Kaiser Permanente Vallejo Medical Center and Sutter Regional Medical Center are nearby for any medical needs. Additionally, there are various physicians' offices including Vallejo Foot & Ankle Clinic and North Bay Pediatrics for specialized care. For leisure activities, there are parks like Hanns Park and Hiddenbrooke Park where seniors can enjoy outdoor activities. A variety of restaurants such as Denny's and Chick-Fil-A provide dining options while cafes like Starbucks offer cozy spots for socializing. Overall, this area provides a mix of healthcare services, entertainment options, and peaceful outdoor spaces suitable for senior living.

Pharmacies

Walmart Pharmacy (1.5 miles)
Walgreens (1.5 miles)
Walgreens (1.8 miles)
CVS Pharmacy (2.8 miles)
Rite Aid (3.4 miles)
CVS Pharmacy (6 miles)
Rite Aid (8.7 miles)

Physicians

Vallejo Foot & Ankle Clinic (1.6 miles)
Gregory M. Coe, MD (1.7 miles)
North Bay Orthopaedic Associates (1.8 miles)
Redwood Eye Center (2.7 miles)
North Bay Pediatrics (3.8 miles)
North Bay Pediatrics (6 miles)
Solano Primary Care (6 miles)

Hospitals

Kaiser Permanente Vallejo Medical Center (1.6 miles)
Sutter Regional Medical Center (1.7 miles)
Sutter Solano Medical Center (1.8 miles)
Sutter Health (8.5 miles)
NorthBay Healthcare Foundation (9 miles)
Sutter Fairfield Medical Campus (11.6 miles)
Sutter Regional Medical Foundation (11.6 miles)

Restaurants

Denny's (2.4 miles)
Sonic Drive-In (2.5 miles)
In-N-Out Burger (2.5 miles)
Century Theaters 14 (2.7 miles)
Chick-Fil-A (2.9 miles)
Dead Fish (6.5 miles)
Bear (7.1 miles)

Parks

Hanns Park (2.8 miles)
Hiddenbrooke Park (5.2 miles)
Southampton Park (7.6 miles)
Shurtleff Park (9.5 miles)
Fuller Park (10.3 miles)
Esther Deaver Park (11.2 miles)
Waterfront Park (11.2 miles)

Cafes

Starbucks (4.6 miles)
Starbucks (8.1 miles)
Starbucks (9.1 miles)
Starbucks (10.3 miles)
Valley Cafe (10.3 miles)
Journey Coffee (11.7 miles)
Dutch Bros Coffee (11.7 miles)

Transportation

Napa Jet Center (4.9 miles)
Martinez Station (MTZ) (11.2 miles)

Places of Worship

Trinity Faith Baptist Church (7.7 miles)
St Patrick's Youth Ministry (8.1 miles)
Napa Community Seventh-day Adventist Church (11.2 miles)

Theaters

Century Theatres (11.7 miles)

Frequently Asked Questions

Where is Casa Socorro Residential Care Home?

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