Faith Home Healthcare

Pros

• They were very professional and highly compliant.
• The reviewer noted a good experience and kindness.
• The reviewer was grateful to have found them to care for their mother.
• The service was great and the staff was awesome.
• The reviewer would highly recommend Faith Home Healthcare for its passionate caregivers.
• Faith Home Healthcare was seen as very reliable and caring.
• The reviewer considered Faith Home Healthcare the best and most trusted agency in its field.
• The reviewer would rate them five stars.

Cons

• The place is described as the most unorganized place on earth.
• It is described as very unprofessional with a lack of communication and irresponsibility.
• Appointments are repeatedly missed; the physical therapist never shows up.
• After missed appointments there is no follow-up call; only apologies when contacted.
• Scheduling has caused repeated no-shows (second and third appointments) due to mixups.
• Customers feel ignored and advise others to stay away because of very unprofessional home care services.

Review

The collection of feedback on Faith Home Healthcare presents a striking contrast in experiences, ranging from heartfelt appreciation to sharp dissatisfaction. Taken together, the reviews reveal that the agency has been able to deliver compassionate, attentive care for some families, while for others, organization and communication have fallen far short of expectations. The juxtaposition suggests a service that can be deeply comforting in one instance and frustratingly unreliable in another.

Several reviewers paint a picture of a company that is, at times, very unorganized and unprofessional. The most persistent complaints focus on scheduling and reliability: appointments are booked but caregivers fail to show up, and there is little to no proactive communication when things go wrong. One reviewer recounts a sequence in which a physical therapist never arrived for an appointment, and there was no follow-up call; only apologies were offered, followed by repeated rescheduling. The pattern repeats with a second and third appointment, each meeting the same fate - no-show, apologies, and a sense of schedule getting mixed up. The frustration escalates as calls go unanswered or receive delayed responses, and the overall tone leaves the impression of a business struggling to keep its commitments. In one harsh account, the reviewer is told to beware and warned not to waste time, underscoring a risk they associate with the organization's operational side.

The depth of anger in these reviews is underlined by explicit statements about the lack of communication and accountability. Phrases like "Very unprofessional and unorganized" recur, signaling a broader sentiment that promises were not kept and that clients were left without the care they were promised or expected to receive. The sense of being left in limbo - missed appointments, unanswered calls, and repeated apologies without timely corrective action - contributes to a portrayal of a provider that can feel unreliable at critical moments when caregiving is most needed.

Yet the narrative is not uniform in its assessment. Other reviewers offer a contrasting, glowing perspective that emphasizes compassion, reliability, and affordability. One family describes finding Faith Home Healthcare as a source of relief during a stressful time, noting that the service was affordable and that the company made them feel cared for and trusted. The language here shifts from critique to gratitude: "I was very grateful for finding them to take care of my mother in need," and words like "great service" and "awesome staff" appear with genuine warmth. In these accounts, the caregivers are praised as passionate, motivated, and genuinely caring, contributing to a sense of relief and trust for families already navigating difficult circumstances.

A number of positive reviews go further, portraying Faith Home Healthcare as a reliable, capable option when it comes to in-home care. Statements such as "they are very reliable and caring" and "in my opinion, Faith Home Healthcare is the best and most trusted agency in their field" convey a strong sense of confidence in the agency's core mission. The repeated sentiment of gratitude - "I'll be always grateful for their services!" - alongside five-star endorsements, highlights a side of the organization that resonates deeply with clients who experience consistent, empathetic care and a dependable caregiver presence.

Taken together, the reviews present a nuanced portrait: Faith Home Healthcare can be a beacon of comfort and trust for some families, delivering empathetic, dependable care that meets needs in meaningful ways. At the same time, a subset of clients experiences significant organizational shortcomings - missed appointments, poor communication, and reliability problems - that can undermine the value of the caregiving itself. This divergence suggests that the agency's service delivery may be inconsistent, with positive outcomes closely tied to the particulars of scheduling, caregiver assignment, and the effectiveness of communication channels.

For prospective clients, the takeaway is clear: the agency can offer powerful, compassionate care when operations align - yet it can also fall short if scheduling and communication aren't managed tightly. If you're considering Faith Home Healthcare, it may be prudent to discuss scheduling guarantees, clarify what happens when a caregiver is late or absent, and confirm written policies on billing and payments for services rendered. Listening to the experiences of others can inform your decisions, and you may want to seek a thorough onboarding agreement that specifies expectations, response times, and accountability to help ensure that the level of care you receive matches the quality described by the most satisfied families.

This part of Twentynine Palms, California, offers a range of amenities suitable for senior living. With multiple places of worship nearby such as Freedom Baptist Church and Southern Baptist Convention, residents can find spiritual support and community connection. Access to pharmacies like Mojave Medical Cultivators Club and Rite Aid ensure convenient healthcare services. Transportation options like Cloud 29 Cab Company and Desert Sun Cab provide easy mobility around the area. Residents can enjoy dining at local restaurants such as Cactus and Castañeda's, or unwind at cafes like Kitchen in the Desert and Starbucks. Nearby parks like Bucklin Park offer opportunities for outdoor recreation, while medical facilities such as Hi-Desert Family Health Center and Robert E Bush Naval Hospital provide essential healthcare services. Overall, this area provides a comfortable and convenient environment for seniors looking to settle in Twentynine Palms.

Places of Worship

• Freedom Baptist Church (0.5 miles)
• Southern Baptist Convention (0.5 miles)
• Palms Baptist Church (0.5 miles)
• United Pentecostal Church (0.9 miles)
• Jesus Christ Church (1.9 miles)
• Church of Jesus Christ of Latter Day Saints (1.9 miles)
• First Baptist Church of Twentynine Palms (1.9 miles)

Pharmacies

• Mojave Medical Cultivators Club (0.9 miles)
• Rite Aid (3 miles)
• Naval Hospital Pharmacy (4.5 miles)
• Avalon Pharmacy (19.7 miles)
• Good Neighbor Pharmacy (19.7 miles)
• Walgreens (20.1 miles)
• New Pharmacy (20.6 miles)

Transportation

• Cloud 29 Cab Company (0.9 miles)
• Desert Sun Cab (1.6 miles)
• Yucca Valley Transit Center (21.1 miles)

Restaurants

• Cactus (0.9 miles)
• Fosters Freeze (1 miles)
• Castañeda's (1.3 miles)
• Mexican Street Tacos (1.6 miles)
• Little Caesars Pizza (1.8 miles)
• McDonald's (1.8 miles)
• King Kitchen (1.8 miles)

Parks

• Recreation Department (1.1 miles)
• Bucklin Park (1.9 miles)
• Joshua Tree National Park (13.2 miles)
• Joshua Tree National Park West Entrance (13.4 miles)
• Dog Park (21.1 miles)
• yucca valley Community Center Park (21.5 miles)

Cafes

• Kitchen in the Desert (1.7 miles)
• Starbucks (1.8 miles)
• The Mojave Moon Cafe & Dessert Lounge (2 miles)
• Wonder Garden Cafe (2 miles)
• Campbell Hill Bakery L (2 miles)
• Joshua Tree Coffee Company (15.6 miles)
• The Dez (15.6 miles)

Physicians

• Hi-Desert Family Health Center (2.5 miles)
• Morongo Basin Community Health Center - Dental Services (2.5 miles)
• M.B. Ob/Gyn (13.4 miles)
• Schultz Eye Clinic - Yucca Valley (19.7 miles)
• Morongo Basin Community Health Center - Pediatrics (19.8 miles)
• Desert Advanced Imaging (20.6 miles)
• Dr Edith Jones-Poland (21 miles)

Hospitals

• Robert E Bush Naval Hospital (4.5 miles)
• Robert E. Bush Naval Hospital (4.5 miles)