A + Sincere Care Manor in Temple City, CA

Seniors.FYI Elite Community Awards

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Pros

• The staff are amazing and take great care of the residents.
• Santa Anita Assisted Living is exceptional, with compassionate, attentive staff who treat residents with dignity and respect.
• The facility is clean, well-maintained, and has a warm, home-like atmosphere.
• Residents enjoy a wide range of daily activities and delicious meals, fostering a strong sense of community.
• The staff's communication keeps families informed and involved.
• The front office and administration are dedicated and consistently go above and beyond.
• The environment feels welcoming, with friendly, caring staff and residents who feel valued and safe.

Cons

• The facility is understaffed.
• The night front desk staff leave for hours at a time to go to the park across the street and still get paid, which is unprofessional and endangers residents.
• Some nurses are neglectful, logging false treatments and not attending to patients promptly due to being understaffed.
• The place needs to be cleaner; rooms are too small and lack privacy when sharing.
• Staff turnover is high, with new faces appearing frequently.
• Care quality declined over the years, and during the pandemic staff stopped doing their jobs and quality became nonexistent.
• My father’s room smelled, items were missing, and he had to be checked on for weekly showers, indicating poor care.
• The sign-in process (scanner) never works, making the app useless.
• Nighttime staff leaving during critical hours creates hazards and safety concerns.

Review

This community is best suited for families seeking a warm, home-like atmosphere where staff deliver attentive, hands-on care and communication with families is a clear strength. It serves seniors who prize an active social life, regular daily activities, and a genuine sense of community, with all-inclusive pricing and a convenient Temple City location near green space. It works particularly well for residents who do not require constant high-acuity medical oversight and who value a front-office team and administration that stay engaged and accessible.

Alternatives should be considered by families prioritizing private space and uninterrupted medical supervision. If private rooms and predictable nurse-to-resident ratios are nonnegotiable, other communities with larger private accommodations and stronger 24/7 nursing support may be a better fit. Nighttime safety has been flagged in some accounts, indicating that a facility with consistently reliable night coverage could be essential for families with heightened safety concerns. For those needing maximum privacy or very stable, long-tenured leadership, exploring options with a steadier staffing history may be prudent.

Pros focus on the human core: staff are widely described as compassionate and attentive, with administrators who remain visible and responsive. The building’s upkeep is consistently praised, clean, welcoming, and home-like, and residents benefit from a broad calendar of activities and a tangible sense of community. Family communication stands out as a strength, with regular health updates, event notices, and proactive check-ins helping families stay involved. The all-inclusive pricing structure reduces unexpected costs, and the location supports convenient visits and access to nearby parks and community amenities. The overall atmosphere attracts volunteers and visitors who report meaningful, uplifting experiences.

Cons center on staffing dynamics and practical limits. Multiple reviews raise concerns about understaffing and turnover, which can translate into delays in care or variability in nurse attention. Night-shift coverage has been called into question, and some accounts describe maintenance or supervision gaps during leadership transitions. Shared rooms limit privacy, and a few families note room ambience or odor issues as problems persist. While many staff members perform exceptionally, the mixed experiences regarding consistent quality of care suggest that ongoing oversight and clear, individualized care plans are essential for maintaining resident well-being.

These strengths offset the drawbacks in ways that matter to families who value engagement, transparency, and predictable budgeting. A warm, people-centered approach, a well-kept environment, and an active social calendar help residents stay connected and engaged, reducing the sense of isolation that can accompany senior living. Clear and frequent family communication minimizes anxiety about care gaps, while all-inclusive pricing removes some of the financial guesswork that can complicate long-term planning. In practice, the combination of compassionate staff, a supportive community, and transparent operations often yields a satisfying experience for many residents and their families, even when staffing fluctuations occur.

Recommendation: this community is a strong choice for families pursuing a middle-market, community-driven option with a genuine sense of belonging. It is less suitable for those who require uninterrupted high-level medical attention, insist on maximum private space, or demand stringent night-time safety controls. Before deciding, request a current staffing snapshot, observe a typical day, speak with the activity director and frontline caregivers, and inspect room configurations for privacy. Confirm the stability of management, review recent resident feedback, and verify the smoking policy and outdoor spaces. A candid, multi-visit assessment will reveal whether the energy, care approach, and overall structure align with the resident’s needs and family expectations.

Restaurants

• In-N-Out Burger (0.4 miles)
• KIYO Arcadia (2.3 miles)
• Johnny Rockets Santa Anita Mall (2.8 miles)
• Din Tai Fung (2.8 miles)
• 626 Night Market (2.9 miles)
• McDonald's (2.9 miles)
• Donut King (2.9 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Albertsons Pharmacy (1 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.6 miles)

Cafes

• Starbucks (0.7 miles)
• Flo's Coffee Shop (1.2 miles)
• Starbucks (1.4 miles)
• Panera Bread (3.2 miles)
• Panera Bread (4.5 miles)
• Bopomofo Cafe (4.5 miles)
• Porto's Bakery & Cafe (5.9 miles)

Parks

• Live Oak Park (0.9 miles)
• Rosemead Park (2.1 miles)
• Arcadia County Park (2.8 miles)
• Almansor Park (4.8 miles)
• Lacy Park (5.2 miles)
• Barnes Memorial Park (6 miles)
• Alhambra Park (6.4 miles)

Places of Worship

• Arcadia Chinese Baptist Church (2.2 miles)
• First Evangelical Church Arcadia (4 miles)
• San Marino Community Church Nursery School (4.9 miles)
• Saint Rita's Catholic Church (5 miles)

Physicians

• Doheny Eye Center (2.2 miles)
• Santa Anita Medical Plaza (2.7 miles)
• Healthcare Partners Medical Group (3 miles)

Hospitals

• Methodist Hospital of Southern California (2.6 miles)
• Kaiser Permanente Baldwin Park Medical Center (3.5 miles)
• Hope (4.2 miles)
• City Of Hope (4.2 miles)
• Kindred Hospital San Gabriel Valley (6.7 miles)
• Beverly Hospital (6.8 miles)
• Huntington Memorial Hospital Nicu (7.3 miles)

Theaters

• 0206 Amc Bar Santa Ani (2.8 miles)

Transportation

• Metro - Monrovia Station (3 miles)