Santa Anita Convalescent Hosp

Pros

• The facility provides attentive care for residents and their families.
• The staff are friendly, warm, and respectful.
• The environment is clean, bright, and well-maintained.
• The care team is professional, compassionate, and attentive.
• Check-in and administrative processes are easy and efficient.
• There are many activities, therapies, and programs available for residents.
• The facility is welcoming to families and allows visits throughout the day.
• The meals and dining service are excellent.
• The facility feels safe and secure, giving families peace of mind.
• The grounds and interiors are beautiful, well-kept, and pleasant.

Cons

• They let people get mistreated and cover people when things go bad
• Edit: They moved her and "lost" her clothes
• They're doing ok taking care of my mom, though they seem a bit understaffed for each wing
• night shift was little more challenging due weaker staff's care

Review

Santa Anita Convalescent Hospital in Arcadia has earned a remarkably positive chorus of reviews from family and friends who've visited loved ones there. Across many visits and comments, the facility is described as a place that not only cares for patients but also pays thoughtful attention to the relatives who are visiting and supporting them. Reviewers repeatedly note that it feels calm, welcoming, and well run, with a strong sense of safety and attentiveness that extends from the lobby to the patient rooms.

A core thread running through the majority of comments is the warmth and professionalism of the staff. Visitors consistently describe caregivers, nurses, and doctors as friendly, patient, and respectful. They mention specific individuals who went above and beyond, such as nurses who were described as wonderfully kind and a nurse assistant who seemed to be everywhere when needed. Several reviewers highlight that staff members take time to communicate clearly with families - explaining procedures, answering questions, and offering reassurance during what can be anxious times. There are even notes about bilingual staff who could connect with patients in Chinese, which made conversations with loved ones easier and more comfortable.

The facility itself receives high marks for its environment and upkeep. Reviewers often mention that the building is large, clean, and well-kept, with bright lighting and pleasant, calming surroundings. The grounds are described as nicely maintained with fresh smells in the hallways and a sense of cheer from flowers or greenery throughout the corridors. People repeatedly point to practical comforts such as an easy, modern check-in process (including kiosks and even facial recognition for some entries), as well as secure entrances that provide peace of mind for families. One visitor singled out the existence of a robust outdoor space where patients could enjoy fresh air, a feature that many families appreciate as part of a holistic rehab experience.

Care and treatment in the facility are another major source of praise. A number of reviews describe successful post-surgical rehab, with patients moving through the appropriate stages of therapy and wound care supervised by attentive professionals. Comments reflect confidence in the medical team, with doctors, nurses, therapists, and wound care specialists cited for their competency and dedication. Visitors note that patients often receive timely and attentive care, including intravenous nutrition administration and careful monitoring. The quality of meals and snacks also comes up as a positive detail, with reviewers mentioning that the food served to residents is excellent and that there are regular activities to keep patients engaged and involved in their own recovery.

Family involvement is clearly encouraged and valued at Santa Anita. Reviewers talk about how welcoming the facility is to visitors, with staff who invite family participation and provide clear updates on progress and needs. They note that family are welcome all day and that there is an emphasis on making loved ones feel safe and cared for. Specific anecdotes about staff going the extra mile - such as Mona Lisa at the beauty shop gently taking care of an elderly relative's hair, or the care and patience shown by the nursing and support teams - underscore the sense that this is a place where personal dignity is preserved and celebrated. Some reviewers even highlight the responsiveness and kindness of particular team members, including those handling wound care, admissions, and routine check-ins.

As with any complex care setting, there are a few cautions raised in these reports. A handful of reviewers mention staffing challenges, noting that night shifts can be more difficult due to lighter coverage, which can affect perceived attentiveness during overnight hours. There is also a troubling, singular comment about mistreatment and cover-ups, plus an incident where a resident's belongings or clothes were moved or misplaced during a transfer. Another reviewer describes moving a loved one and losing clothes in the process. While these points are not indicative of the overall tone of the feedback, they stand out as important reminders that even well-regarded facilities must remain vigilant about consistent staffing and meticulous handling of residents' possessions. Taken together, these concerns are far outweighed by the many reports of calm, capable, and compassionate care, but they should be acknowledged by the facility as opportunities for ongoing improvement.

Overall, the consensus paints Santa Anita Convalescent Hospital as a facility with a strong foundation of care, cleanliness, and compassion. Families frequently express gratitude for the safe and supportive environment, the attentive staff, and the clear sense that their loved ones are treated with dignity and respect. Many reviewers describe their experiences as reassuring - whether through the kindness of individual caregivers, the thoroughness of medical and therapy teams, or the welcoming atmosphere that makes visits feel constructive rather than stressful. For those seeking a place where loved ones can recover with reliable support, responsive communication, and a positive, "home-like" feel, Santa Anita Convalescent Hospital emerges as a strong, often highly recommended option.

Temple City, California, is a vibrant and convenient community for seniors looking to settle down. With numerous parks like Live Oak Park and Rosemead Park nearby, there are plenty of opportunities for outdoor recreation and social gatherings. The area also offers easy access to essential services such as pharmacies like CVS and Albertsons Pharmacy, ensuring that your healthcare needs are always within reach. There is a diverse selection of restaurants including In-N-Out Burger and Din Tai Fung, providing a variety of dining options to suit different tastes. Additionally, there are cafes like Starbucks and Flo's Coffee Shop where you can relax and enjoy a cup of coffee. For medical care, reputable facilities like Methodist Hospital and Kaiser Permanente Baldwin Park Medical Center are just a short drive away. Places of worship such as Arcadia Chinese Baptist Church and Saint Rita's Catholic Church are also readily accessible for spiritual fulfillment. Overall, Temple City offers a well-rounded environment with amenities that cater to the needs of seniors seeking a comfortable and fulfilling lifestyle.

Parks

• Live Oak Park (0.2 miles)
• Rosemead Park (1.8 miles)
• Arcadia County Park (2.5 miles)
• Almansor Park (4.3 miles)
• Lacy Park (4.5 miles)
• Barnes Memorial Park (5.6 miles)
• Alhambra Park (5.8 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (0.6 miles)
• Albertsons Pharmacy (1.3 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.6 miles)

Restaurants

• In-N-Out Burger (0.8 miles)
• KIYO Arcadia (1.7 miles)
• McDonald's (2.2 miles)
• Donut King (2.2 miles)
• Johnny Rockets Santa Anita Mall (2.3 miles)
• Din Tai Fung (2.3 miles)
• 626 Night Market (2.4 miles)

Cafes

• Starbucks (0.9 miles)
• Starbucks (1.8 miles)
• Flo's Coffee Shop (1.9 miles)
• Panera Bread (3.2 miles)
• Panera Bread (3.8 miles)
• Bopomofo Cafe (3.8 miles)
• Panera Bread (6 miles)

Physicians

• Doheny Eye Center (1.6 miles)
• Santa Anita Medical Plaza (2.2 miles)
• Healthcare Partners Medical Group (2.9 miles)

Places of Worship

• Arcadia Chinese Baptist Church (1.9 miles)
• First Evangelical Church Arcadia (3.9 miles)
• San Marino Community Church Nursery School (4.2 miles)
• Saint Rita's Catholic Church (4.5 miles)

Hospitals

• Methodist Hospital of Southern California (2.2 miles)
• Kaiser Permanente Baldwin Park Medical Center (4.2 miles)
• Hope (4.5 miles)
• City Of Hope (4.6 miles)
• Huntington Memorial Hospital Nicu (6.5 miles)
• Beverly Hospital (6.8 miles)
• Prado Center (7.3 miles)

Theaters

• 0206 Amc Bar Santa Ani (2.3 miles)

Transportation

• Metro - Monrovia Station (3.2 miles)