Santa Anita Convalescent Hosp in Temple City, CA

Seniors.FYI Elite Community Awards

Add this award to your website

Pros

• The experience was awesome and the staff were very nice and respectful.
• The facility is clean, bright, and well maintained with a welcoming atmosphere.
• The staff are friendly, attentive, and genuinely caring.
• Caregivers and nurses provide excellent, compassionate care.
• Check-in is easy and efficient, making visitors feel welcome from the start.
• The environment is beautiful, peaceful, and well kept, contributing to peace of mind.
• The meals are excellent and residents enjoy good service and activities.
• The facility feels safe and well supervised, giving families peace of mind.
• Lisa, the beautician, is friendly and goes above and beyond to make residents feel cared for.
• The front desk and nursing staff are courteous, helpful, and professional.

Cons

• The facility lets residents be mistreated and covers up problems.
• The night shift was understaffed, leading to poorer care.
• The facility treats its patients horribly.
• A grandmother was left in her own feces for hours.
• Nurses left bruises on a resident's neck.
• The facility moved a resident and lost her clothes.
• The night receptionist was rude.
• The room sharing was filthy with junk and leftover food.

Review

This community is best suited for seniors who are recovering from surgery or illness and need hands-on rehabilitation in a warm, socially engaging convalescent environment. Santa Anita Convalescent Hosp in Temple City stands out for its clean, bright campus and a culture of attentiveness. Reviews consistently highlight compassionate nurses, reliable front-desk service, restorative therapies, and a robust slate of activities that help residents stay connected and comfortable through recovery. For families seeking reassurance that daily care is visible, medication management is timely, and the setting feels like a supportive neighborhood rather than a sterile facility, this location delivers.

However, there are caveats to weigh. A minority of reviews raise concerns about staffing patterns, especially on night shifts, with reports of slower responses in some instances. There are also rare but serious anecdotes about clothes being misplaced or worse in terms of mistreatment, which should prompt careful due diligence. The occasional mention of understaffing signals a need to verify current ratios, shift coverage, and staff availability during evenings and weekends. For families that cannot tolerate even brief lapses in attention, these signals may push toward exploring alternatives or requesting detailed assurances before committing.

The strongest positives center on people and performance. Staff are repeatedly described as friendly, patient, and genuinely caring, with residents and visitors noting respectful treatment and dependable help with daily needs. The facility’s cleanliness and thoughtfully designed environment, the bright lighting, pleasant décor, and accessible outdoor spaces, support comfort and safety. The rehab team, including wound care specialists and therapists, delivers attentive, goal-focused care. Language inclusivity, such as Chinese-speaking staff, facilitates clearer communication for many families. Nutritious meals and well-regarded dining experiences, plus extras like a hair salon, contribute to dignity and normalcy during recovery.

Families also value the clarity and warmth of the check-in process and ongoing communication. Front-desk and nursing teams are described as organized, responsive, and approachable, consistently making residents and visitors feel welcome. The culture of activity, therapies, social events, and regular engagement, helps prevent isolation and sustains a sense of routine. Care appears to balance medical needs with personal attention, creating an environment where residents maintain dignity and identity even during convalescence. This combination of professionalism and humanity translates into tangible peace of mind for families watching their loved ones.

Still, the negative experiences deserve honest consideration. The handful of troubling accounts suggests that when staffing gaps occur, quality of care can deteriorate, and perceptions of equity between wings or shifts may emerge. Reassuringly, several reviews commend rapid responsiveness and problem-solving when concerns were raised, indicating that management takes issues seriously. Prospective entrants should specifically inquire about night staffing strategies, whether residents needing more intensive help have ready access to caregivers, and how incidents are escalated and resolved. A thorough tour, with conversations across front-line staff and administration, can reveal whether current operations align with family expectations.

Bottom line: Santa Anita Convalescent Hosp stands out for families seeking a supportive, rehab-focused convalescent experience where warmth, cleanliness, and proactive care are evident in daily life. It is especially well-suited for residents who respond to a social, activity-rich environment and benefit from hands-on therapy and clear caregiver communication. Those who require constant, highly vigilant supervision, or who are wary of reports about night-shift gaps or alleged mistreatment, may wish to compare other options or demand stringent assurances before committing. For the right resident and family, this facility offers reliable care, dignity, and a positive path toward recovery.

Temple City, California, is a vibrant and convenient community for seniors looking to settle down. With numerous parks like Live Oak Park and Rosemead Park nearby, there are plenty of opportunities for outdoor recreation and social gatherings. The area also offers easy access to essential services such as pharmacies like CVS and Albertsons Pharmacy, ensuring that your healthcare needs are always within reach. There is a diverse selection of restaurants including In-N-Out Burger and Din Tai Fung, providing a variety of dining options to suit different tastes. Additionally, there are cafes like Starbucks and Flo's Coffee Shop where you can relax and enjoy a cup of coffee. For medical care, reputable facilities like Methodist Hospital and Kaiser Permanente Baldwin Park Medical Center are just a short drive away. Places of worship such as Arcadia Chinese Baptist Church and Saint Rita's Catholic Church are also readily accessible for spiritual fulfillment. Overall, Temple City offers a well-rounded environment with amenities that cater to the needs of seniors seeking a comfortable and fulfilling lifestyle.

Parks

• Live Oak Park (0.2 miles)
• Rosemead Park (1.8 miles)
• Arcadia County Park (2.5 miles)
• Almansor Park (4.3 miles)
• Lacy Park (4.5 miles)
• Barnes Memorial Park (5.6 miles)
• Alhambra Park (5.8 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (0.6 miles)
• Albertsons Pharmacy (1.3 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.6 miles)

Restaurants

• In-N-Out Burger (0.8 miles)
• KIYO Arcadia (1.7 miles)
• McDonald's (2.2 miles)
• Donut King (2.2 miles)
• Johnny Rockets Santa Anita Mall (2.3 miles)
• Din Tai Fung (2.3 miles)
• 626 Night Market (2.4 miles)

Cafes

• Starbucks (0.9 miles)
• Starbucks (1.8 miles)
• Flo's Coffee Shop (1.9 miles)
• Panera Bread (3.2 miles)
• Panera Bread (3.8 miles)
• Bopomofo Cafe (3.8 miles)
• Panera Bread (6 miles)

Physicians

• Doheny Eye Center (1.6 miles)
• Santa Anita Medical Plaza (2.2 miles)
• Healthcare Partners Medical Group (2.9 miles)

Places of Worship

• Arcadia Chinese Baptist Church (1.9 miles)
• First Evangelical Church Arcadia (3.9 miles)
• San Marino Community Church Nursery School (4.2 miles)
• Saint Rita's Catholic Church (4.5 miles)

Hospitals

• Methodist Hospital of Southern California (2.2 miles)
• Kaiser Permanente Baldwin Park Medical Center (4.2 miles)
• Hope (4.5 miles)
• City Of Hope (4.6 miles)
• Huntington Memorial Hospital Nicu (6.5 miles)
• Beverly Hospital (6.8 miles)
• Prado Center (7.3 miles)

Theaters

• 0206 Amc Bar Santa Ani (2.3 miles)

Transportation

• Metro - Monrovia Station (3.2 miles)