Maxim Healthcare

Pros

• The service is loved and highly recommended, with staff described as professional, kind, and very helpful.
• The company stood by its employees and helped them get back on their feet while in California, with nice staff.
• The ABA and office staff are knowledgeable when questions are asked.
• The reviewer felt very supported.
• The organization is noted for being understanding and caring for people in need, with nice staff.

Cons

• They describe Karen C. as very unprofessional and rude and would not want to associate with the office because of employees like her.
• They consider the company not trustworthy and say the office staff lack professionalism.
• They state Ashley has the worst customer service and urge the company to hire better staff.
• They claim the agency is poorly organized, with frequent changes of case managers and nurses who miss shifts, often without notice.
• They allege nurses go on long vacations (every 2?3 months for a week) and the company does not arrange coverage.
• They warn that this company isn't suitable for families needing care, suggesting you could lose your job because nurses are absent or unprepared to show up.
• They feel the hiring process was unfair and biased, noting a lack of clear, fair opportunity and questioning why the interview process was handled by different people.
• They express concern that the company may not provide adequate training, indicating frustration with not receiving proper answers or guidance during the process.

Review

Taken together, these impressions paint a company that elicits a wide range of responses. On the positive side, several reviewers express genuine satisfaction with the service. One person gushes, "Love the service definitely recommend this place ? I give it 5 stars never had a problem." They describe staff as professional, kind, and very helpful, and they repeatedly emphasize feeling supported. In another note, the ABA and office staff are described as knowledgeable whenever questions arise, and there is a sense of reassurance and competence from clients who rely on the company for their caregiving needs.

But the praise sits alongside sharply critical voices that allege unprofessionalism and a lack of trust. A harsh standout complaint centers on a staff member named Karen C., who is described as "very unprofessional and very rude." The reviewer is so put off that they say they would avoid associating with this office if it employs people like her, even going so far as to say they would give 0 stars if that were possible. This sentiment is echoed by others who claim the company is "not trustworthy" and insist that "office employees need to learn professionalism," making them reluctant to do business with the company again.

Even among those who acknowledge the competence of the ABA team, there are caveats about overall reliability and professionalism. One reviewer states simply that the company is not trustworthy and that office staff should be more professional, preventing them from wanting to engage with the company again. Yet there are lines that suggest acknowledgement and support in other contexts, such as a terse insertion that says "Acknowledge receipt" and a separate claim of "Feeling very supported." Taken together, these snippets illustrate a mixed experience: capable, knowledgeable staff on some days, and frustrating, inconsiderate interactions on others.

A recurring theme across several comments is organizational instability and scheduling unreliability. A longtime client - "almost 11 years" as a caregiver for their son - voices deep frustration with ongoing organizational shortcomings. They describe the organization as poorly structured, with case managers changing frequently and none of them sticking around. They go further to accuse the nursing staff of evading work, noting that nurses miss shifts and that the company doesn't inform families until after the fact when a nurse hasn't arrived. Vacation patterns are highlighted, with nurses going on breaks for a week every two to three months, and the complainant argues that the company fails to arrange substitutes to cover these gaps. The consequence, they say, is a direct impact on families who rely on dependable care: "If you have to go to work, this isn't the right company for you," because you risk jeopardizing your job by staying at home to care for a family member when caregivers are unavailable.

Alongside these concerns, a detailed account of the hiring process reveals potential fairness issues that left the reviewer feeling disadvantaged and mistrustful. The applicant, who has three years of caregiver experience in Las Vegas, describes a December interview with Blanca, followed by an HR manager named Deb. They allege that Blanca interrupted the applicant to push their resume, asked only a few questions, and then left to consult Deb for next steps. Deb then informed the applicant by letter that they were not qualified and that another candidate was chosen - just days before Christmas. The reviewer questions the fairness of the process, noting differences in who conducted the interview (Blanca versus Deb) and sounding a concern about potential bias, especially highlighting their status as an African American woman. They assert that the evaluation did not align with the assessment score or the references, and they express disappointment at the lack of clarity and guidance during the hiring process.

In a contrasting note, one reviewer recalls a positive, supportive experience after being evacuated to California due to a hurricane in Houston. They say the agency stood by its employees, helped them get back on their feet, and were understanding and caring for people in need. They describe the staff as nice and express gratitude for the opportunity provided during a difficult time. This account stands in stark relief to the organizational criticisms, underscoring that the same company that struggles with coverage and consistency can also be a lifeline for individuals facing extraordinary circumstances.

Taken as a whole, the reviews present a company capable of delivering solid, knowledgeable care and supportive interactions in some cases, while simultaneously grappling with issues of trust, professionalism, and reliability in others. The concerns about scheduling, turnover of case managers, and nurse coverage suggest systemic challenges that can undermine the consistency families rely on. At the same time, the praise for specific staff members and the resilience shown by employees during emergencies reveal a more nuanced reality: moments of excellence and moments of frustration exist side by side, dependent on the day, the people involved, and the particular needs of the clients and their families.

Physicians

• Primed Management Consulting Service (0 miles)
• Fujii Kenneth K DDS (0.1 miles)
• Center For Sight (0.1 miles)
• Lee, Derron OD - Midtown Optometry (0.5 miles)
• Dan Vongtama - St. Teresa Comprehensive Cancer Center (0.7 miles)
• Chiropractic Offices - Dr Soto (0.9 miles)
• Dr. David Krejchi, provider of Eyexam of CA (0.9 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (0.8 miles)
• Save Mart Supermarkets (0.8 miles)
• March Lane Medical Pharmacy (1.2 miles)
• St Josephs Immediate Care Pharmacy (1.4 miles)
• Rite Aid (1.5 miles)
• Safeway Pharmacy (1.5 miles)

Restaurants

• Chick-Fil-A (0.8 miles)
• Raising Cane's Chicken Fingers (0.8 miles)
• Applebee's (0.8 miles)
• Denny's (0.8 miles)
• Chipotle Mexican Grill (0.9 miles)
• In-N-Out Burger (1 miles)
• In-N-Out Burger (1 miles)

Cafes

• Starbucks (1.1 miles)
• Dutch Bros Coffee (2 miles)
• Starbucks (2.2 miles)
• Starbucks (2.3 miles)
• Starbucks (2.9 miles)

Parks

• Sherwood Forest Park (1.3 miles)
• Fritz Grupe Park (1.7 miles)
• Victory Park (2 miles)
• Angel Cruz Park (2.3 miles)

Places of Worship

• Calvary Presbyterian Church (1.5 miles)

Hospitals

• Katalysis Partnership Inc. (2.3 miles)
• Dameron Hospital Association (2.3 miles)
• St. Joseph's Medical Center (2.4 miles)
• St Joseph's Medical Center (2.4 miles)
• Port City Health (2.4 miles)
• Childrens Health Services Of San Joaquin General Hospital (2.5 miles)
• Crestwood Hospitals (2.9 miles)

Theaters

• Regal Cinemas Stockton Holiday 8 (2.5 miles)

Transportation

• Amtrak Stockton (3.7 miles)