ApexCare

Pros

• ApexCare is simply the best.
• Dorie Roberts has been a wonderful resource for families, helping place loved ones in wonderful facilities during difficult times.
• Dorie Roberts is a trusted partner for skilled nursing facilities, effectively matching clients with the right caregivers.
• The ApexCare team is warm, compassionate, and helpful.
• Victoria R has been with the family every step of the way, providing patient and supportive assistance.
• Victoria is amazing - patient, helpful, passionate about her job, and quick to get clients signed up.
• Rosie provided top-quality, dependable care that inspired trust.
• ApexCare was rock-solid reliable and matched the caregiver to Mom's needs.

Cons

• They described the staff as unprofessional.
• They were bothered by ongoing contact from the company even years after employment.
• Navigating the search for assisted living was extremely challenging due to emotions and costs, with prices not readily available online.

Review

A number of voices come together in these reflections, painting a portrait of ApexCare that is at once heartfelt and varied. One reviewer opens with a note of frustration about unprofessional staff and persistent outreach years after employment, describing a recent phone call about a review as part of an ongoing contact that felt intrusive. Yet, the same collection of comments quickly shifts to a sweeping appreciation for the care and support that many clients and families have found through ApexCare, suggesting that the company's impact is substantial even amid occasional friction.

Across the board, reviewers repeatedly commend compassionate care at moments when it matters most. Several testimonials highlight experiences where the care provided was not only competent but deeply personal, aimed at easing the emotional burden that accompanies elder care. The sentiment is captured in retrospect as a grateful acknowledgement of how ApexCare helped families navigate difficult times with warmth and genuine concern. The word "compassionate" appears often, underscoring a consistent impression that the company prioritizes dignity, comfort, and connection in every interaction.

A central thread in the narratives is the pivotal role of Victoria R. as a steady, helpful presence throughout the care journey. Reviewers describe her as patient, passionate, and quick to respond, praising her ability to facilitate everything from enrollment to ongoing coordination. One family emphasizes how Victoria stuck with them "the whole way," illustrating how a single, reliable point of contact can transform what is often a complex and stressful process into something manageable and hopeful. The sense of trust built around Victoria's responsiveness and care extends beyond administrative tasks to genuine personal support for families.

The Stockton, California experience offers another lens on ApexCare's operations. Customers in that locale note that the phone team was consistently accommodating, and the in-home caregiver who visited once a week was described as capable and professional. The consistency of this experience - friendly phone support paired with reliable, skilled on-site care - appears to be a common theme that many families carry with them long after the initial arrangement is in place. The testimonial thread here suggests that, at least for some clients, the local branch delivers reliable service that aligns with the broader company reputation.

ApexCare's leadership and field team are often singled out for praise, with Dorie Roberts emerging as a central figure in many accounts. One reviewer recounts how the hospital connected them with Dorie, who reassured them with "15 years in the business" and immediately began the process of locating a suitable placement for a mom. Another voice describes Dorie as a "lifesaver" whose guidance and knowledge helped families weather a stressful elder-care transition. The consistent theme is that Dorie's expertise - her familiarity with facilities, options, and the people who staff them - provides a dependable backbone for families facing challenging decisions.

Beyond Dorie, the ApexCare team is celebrated for its collaborative and knowledgeable approach. Reviews speak of Kierstin, Wendy, and Dorie as a trio of professionals who are well-versed in the spectrum of services offered, from in-home care to facility placement. The message is clear: when families seek guidance about services, caregiver placement, or options for assisted living, the team's combined knowledge and speed in responding can make a meaningful difference. This sense of teamwork - an ecosystem of specialists who work quickly and efficiently - contributes to a perception of ApexCare as a trusted partner rather than just a service provider.

The experiences with caregivers themselves are especially telling. Families highlight caregivers who are not only capable in practical tasks - showering, dressing, meal preparation, light housekeeping, mobility assistance - but also kind, trustworthy, and supportive. In one extended account, a mother who required extensive assistance received care that included cooking, exercises, and consistent follow-up by the assigned case manager. The caregiver's warmth and reliability are repeatedly described as influential factors in building trust and ensuring that the care environment feels safe and comfortable for both the patient and their family.

Finally, the broader arc that emerges from these testimonials is one of careful navigation through a difficult landscape. Several reviewers describe the emotional and financial complexities of moving a loved one into appropriate care, and they credit ApexCare with not only matching caregivers but also guiding them toward suitable assisted living or board-and-care options. The sense conveyed is that ApexCare is more than a matchmaker of services; it is a partner that helps families understand their options, anticipate costs, and shepherd the process with patience and clear, actionable guidance. In many instances, this combination of practical support and compassionate presence has left families feeling that the journey, though challenging, was made possible by capable, trustworthy assistance.

Physicians

• Fujii Kenneth K DDS (0 miles)
• Center For Sight (0 miles)
• Primed Management Consulting Service (0.1 miles)
• Lee, Derron OD - Midtown Optometry (0.4 miles)
• Dan Vongtama - St. Teresa Comprehensive Cancer Center (0.6 miles)
• Chiropractic Offices - Dr Soto (0.8 miles)
• Dr. David Krejchi, provider of Eyexam of CA (1 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Save Mart Supermarkets (0.8 miles)
• CVS Pharmacy (0.8 miles)
• March Lane Medical Pharmacy (1.2 miles)
• St Josephs Immediate Care Pharmacy (1.3 miles)
• Rite Aid (1.4 miles)
• Safeway Pharmacy (1.5 miles)

Restaurants

• Chick-Fil-A (0.7 miles)
• Applebee's (0.8 miles)
• Denny's (0.8 miles)
• Raising Cane's Chicken Fingers (0.9 miles)
• Chipotle Mexican Grill (0.9 miles)
• In-N-Out Burger (1 miles)
• In-N-Out Burger (1 miles)

Cafes

• Starbucks (1 miles)
• Dutch Bros Coffee (2.1 miles)
• Starbucks (2.2 miles)
• Starbucks (2.3 miles)
• Starbucks (2.9 miles)

Parks

• Sherwood Forest Park (1.3 miles)
• Fritz Grupe Park (1.6 miles)
• Victory Park (2.1 miles)
• Angel Cruz Park (2.2 miles)

Places of Worship

• Calvary Presbyterian Church (1.6 miles)

Hospitals

• Katalysis Partnership Inc. (2.4 miles)
• Dameron Hospital Association (2.4 miles)
• St. Joseph's Medical Center (2.5 miles)
• St Joseph's Medical Center (2.5 miles)
• Port City Health (2.5 miles)
• Childrens Health Services Of San Joaquin General Hospital (2.6 miles)
• Crestwood Hospitals (2.8 miles)

Theaters

• Regal Cinemas Stockton Holiday 8 (2.5 miles)

Transportation

• Amtrak Stockton (3.8 miles)