Spring Lake Village in Santa Rosa, CA
Save5555 Montgomery Drive, Santa Rosa, CA 95409
For more information about senior living options: (844) 490-3973
They describe Spring Lake Village as fantastic and first-class, like a resort on land. The grounds are beautiful and there are private living spaces with tasteful common areas. The staff are friendly, professional, and genuinely caring toward residents. The dining areas are excellent, with delicious, well-prepared food. The campus is expansive and well-equipped, offering a rich array of activities and amenities. The facility is well-maintained, clean, and safe for residents. Residents feel at home there, enjoying a welcoming community and engaging programs. The care and therapy teams are described as exceptional and highly capable.
The reviewer portrays the facility as a for-profit establishment that neglected her mother after surgery, with 17 days and no stitches removed, weeks without showers, and no communication despite requests. The reviewer says the patient was left in the bathroom for 45 minutes after the emergency button was pushed, with no care at all. They criticize management for ineptitude, lack of accountability, and discourtesy, calling it appalling. Since corporate ownership, Spring Lake Village has degraded on many levels, becoming more about profit than care, with lower wages for workers, higher salaries for management, wasteful spending, raised fees, and a lack of integrity. During the 2017 Santa Rosa fires, the facility couldn't locate a resident who was on the property the entire time, and that person was the last to be accounted for. After a hospital stay, SLV did not want to take the loved one back, despite contractual obligation, and only relented after a legal reminder. A mother reported unkind treatment after objecting to low-quality service, including being told not to complain. In emergencies, there were serious communication failures, such as an emergency voicemail not implemented for 36 hours and no one answering calls.Spring Lake Village in Santa Rosa is best suited for financially prepared seniors who want a resort-like continuing-care campus with a full spectrum of services, abundant amenities, and a strong social calendar. The community shines for independent living residents who may transition to assisted living or memory care on-site, with on-site therapy, rehab capabilities, multiple dining venues, and extensive activities. It appeals to those who prize landscaped grounds, spacious private residences, and the sense of living in a self-contained village where everything from bocce to book clubs is readily available. Prospective buyers should be aware that the lifestyle comes with a substantial upfront buy-in and ongoing fees, but for many it delivers a level of convenience and polish that's hard to match elsewhere.
Those who may want to consider alternatives include families on tighter budgets or anyone prioritizing transparent, consistently reliable care with minimal administrative friction. Several reviews flag a for-profit ownership model and governance dynamics that can routine-linger in delayed responses, miscommunications, or "buck-passing" behavior from management. Emergency responsiveness and accountability are cited as areas needing vigilance, and past experiences during evacuations or post-surgery care have left some families uneasy. For households seeking lower upfront commitments, simpler fee structures, or more direct oversight of daily care, exploring other local options may yield better alignment with priorities and risk tolerance.
On the positive side, Spring Lake Village delivers a rich tangible package of advantages. The setting is aesthetically striking, with beautiful landscaping and well-appointed private residences that feel more like a private campus than a typical senior living facility. Inside, common areas, libraries, and hobby rooms are inviting, and the dining program earns frequent praise for quality and variety, including multiple eating venues that mimic a high-end resort experience. The campus supports an active lifestyle with an indoor pool, fitness facilities, organized trips, and clubs that range from bridge to the arts, helping residents maintain independence while enjoying structured social engagement. Therapy and rehab services are repeatedly highlighted as accessible and capable when needed.
Yet the same strength in amenities amplifies the weight of the community's more troubling concerns. The most consistent cautions center on cost and financial structure: the upfront entrance fee and ongoing monthly charges are widely described as steep, with some observers noting that substantial sums are not fully refundable upon exit. Beyond money, there are persistent complaints about care accountability and responsiveness at the administrative level. Specific anecdotes recount delays in medical assessment after surgery, limited communication with families, and an impression that patient care sometimes takes a back seat to administrative or profit-driven priorities. Evacuation and emergency communication failures in past crises are another reminder that problems can compound under stress, underscoring the need for rigorous, transparent processes and trusted on-site leadership.
In practice, the key pros - luxury, comprehensive amenities, robust activity programming, and strong rehab capacity - do offer meaningful offset for families who value convenience and a premier physical environment. The question becomes whether that premium justifies the financial and governance risks for a given family. If the objective is to maximize quality of life within a trusted continuum of care and the budget accommodates a premium, Spring Lake Village can be an excellent fit - provided there is clear, documented assurance about care coordination, staffing levels, and a governance team accountable to residents and families. If any of these assurances seem uncertain, or if predictable cost control and rock-solid administrative reliability are non-negotiable, alternatives warrant serious consideration.
For families deciding whether to proceed, a disciplined due-diligence plan is essential. Seek detailed explanations of the buy-in terms, what is included in monthly fees, and refund policies on departure. Interview residents and observe therapy sessions, dining experiences, and daily routines to gauge consistency between promised services and actual delivery. Request current staffing ratios, on-site physician and nursing oversight, and formal care coordination processes, especially for rehab and post-surgical care. Finally, probe the leadership structure, understand how emergencies are managed, and obtain recent examples of how management resolved family concerns. With due diligence, Spring Lake Village remains a compelling choice for those seeking a polished, amenity-rich continuum of care in Santa Rosa.
679 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental.
Detached homesDetached homes are important for seniors because they provide independence and privacy, allowing them to maintain a sense of autonomy in their living space. Additionally, detached homes often offer more space for hobbies and activities, as well as outdoor areas for gardening or relaxation. This can contribute to a better quality of life and overall well-being for seniors. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness. KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor patioOutdoor patios are essential for seniors as they provide a safe and peaceful space for them to enjoy the outdoors, socialize with friends and family, engage in physical activity, and soak up natural sunlight which promotes overall well-being and mental health.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
Swimming poolSwimming pools are important for seniors as they provide a low-impact form of exercise that can improve cardiovascular health, increase muscle strength and flexibility, and help maintain mental well-being. Additionally, swimming can relieve joint pain and stiffness associated with conditions such as arthritis, making it an ideal activity for older adults looking to stay active and healthy.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Spring Lake Village is a premier assisted living community located in the beautiful city of Santa Rosa, California. Our community offers a variety of housing options to meet your needs, including spacious 2-bedroom apartments, cozy studio apartments, and comfortable detached homes.
At Spring Lake Village, we provide exceptional care services to ensure that every resident receives the support they need. Our community offers a continuum of care, ranging from independent living to skilled nursing facility services. Whether you require assistance with activities of daily living or specialized care such as diabetes management or physical therapy, our dedicated team is available 24/7 to provide personalized support.
We believe in creating an enriching and vibrant lifestyle for our residents. Our extensive list of amenities includes air-conditioning for comfort, an on-site beautician and beauty salon for pampering, cable or satellite TV for entertainment, and community-operated transportation for convenience. Residents can stay active and engaged with access to a fitness room, gaming room, garden, swimming pool, small library, and wellness center. They can also enjoy delicious meals in our dining room with restaurant-style dining or cook their own meals in fully furnished kitchens. Wi-Fi/high-speed internet is available throughout the community to stay connected with loved ones.
Spring Lake Village is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, theaters, hospitals and transportation options. Residents have easy access to various amenities and resources in the surrounding area.
We offer a wide range of activities to cater to different interests and preferences. From on-site activities like fitness programs and resident-run activities to off-site excursions such as planned day trips and devotional activities offsite - there's always something for everyone at Spring Lake Village.
With its picturesque setting in Santa Rosa and its comprehensive array of housing options, care services, amenities, dining choices,and activities, Spring Lake Village provides an exceptional assisted living experience that promotes independence while ensuring comfort and well-being for all residents.
Located in the beautiful city of Santa Rosa, California, this area offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With several physicians' offices and hospitals nearby, residents can easily access healthcare services when needed. The abundance of parks provides opportunities for outdoor recreation and relaxation, while nearby pharmacies ensure easy access to medications. Additionally, a selection of cafes and restaurants offer diverse dining options for residents to enjoy. For entertainment, there is a theater within close proximity. Public transportation options are also available for those who prefer not to drive. Overall, this part of Santa Rosa combines convenience with natural beauty, making it a desirable location for seniors seeking an active and engaging lifestyle.
Spring Lake Village offers 1-bedroom apartments, 2-bedroom apartments, Detached homes, and Studio apartments.
Spring Lake Village is located at 5555 Montgomery Drive, Santa Rosa, CA 95409 in Sonoma County, California
Spring Lake Village on seniors.fyi includes 5 photos including images showing outdoor, landscaping, dining, building, entrance, architecture, interior, windows, and more.
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