Amada Senior Care of Santa Rosa, CA

Pros

• The caregivers from Amada Senior Care provided compassionate and attentive care that made the mother-in-law feel comfortable up to the end.
• The office staff were described as sweet, knowledgeable, and gracious in addressing the family's needs.
• Both caregivers that were utilized by the family were highly professional and kind.
• The owner of Amada Senior Care was appreciated for her attentiveness to the family's specific requirements.
• Overall, the quality of service received from Amada Senior Care was deemed excellent, with a strong recommendation for others to consider their services.

Cons

• One reviewer reported a very poor experience with inconsistent staffing, mentioning that someone different showed up every Sunday and that there was a day when no one arrived at all.
• Another reviewer expressed dissatisfaction with the communication regarding scheduling, noting that important emails ended up in their junk mail due to lack of proper business identification.
• A caregiver who was liked by the family had a threatening interaction with the owner regarding hiring her outside the company, which left a negative impression.
• The service provided did not meet expectations, as one reviewer mentioned feeling that the company specializes in staffing for care facilities rather than home care, indicating a mismatch in services offered.

Review

Amada Senior Care has garnered a range of reviews from clients, reflecting a variety of experiences that highlight the complexities involved in finding suitable care for loved ones. For some families, like one couple who sought assistance for their mother-in-law while both were occupied with work commitments, Amada proved to be a vital resource. After weighing options for assisted living facilities without finding an ideal fit, they turned to Amada Senior Care after receiving assurances about the quality of service provided. Their experience was overwhelmingly positive; they noted that the caregivers paid meticulous attention to detail and fostered a warm and compassionate environment. The family expressed profound gratitude for the care received until the end, stating that they would recommend Amada Senior Care repeatedly due to the excellent quality of service.

Another review echoed these positive sentiments but also pointed out that there was one individual caregiver whose performance did not meet expectations. Fortunately, this employee did not return, allowing the family to continue benefiting from reliable care without further concern. This reviewer praised the overall experience, emphasizing how supportive and accommodating the office staff at Amada were throughout their engagement. The owner’s personal touch made a difference as well; she met with them to ensure that their family's specific needs were addressed efficiently.

Despite these commendations from satisfied clients, others had quite different experiences with Amada Senior Care. One family described their encounters with disorganization within the company as particularly frustrating. They reported issues such as inconsistent staffing—receiving different caregivers weekly—and on occasions where no caregiver was sent at all. Communication seemed problematic as well; important scheduling emails would end up in junk folders due to poor labeling from those sending them out, further complicating arrangements. This lack of organization led to feelings of disappointment and dissatisfaction.

Additionally, this particular family's struggles included an unsettling interaction with the owner when discussing one caregiver whom they preferred. The owner’s approach reportedly felt threatening concerning any attempts by the family to hire this caregiver privately outside of the company's services—an action they never intended nor pursued. Despite these challenges, it became clear that there was potential in at least one caregiver who resonated positively with them—a situation that highlights how variability in employee performance can significantly influence client satisfaction within caregiving services.

The differing opinions underline an essential truth about home care services: experiences can vary dramatically based on many factors—including staffing consistency and communication practices between families and agency representatives. While some clients found comfort in dedicated caregivers who provided compassionate support during challenging times, others experienced logistical nightmares that detracted from their peace of mind during vulnerable periods in their lives.

In summary, while Amada Senior Care has successfully met certain families' needs through attentive caregiving and thoughtful service management—from office staff to hands-on caregivers—others have reported inconsistent experiences marred by poor communication or inadequate staffing solutions that leave much room for improvement. These divergent narratives emphasize the importance of finding reliable home care solutions tailored specifically to each family's unique circumstances while also highlighting potential areas where agencies like Amada could enhance their service offerings moving forward.

This section of Santa Rosa, California offers a convenient and diverse range of amenities for seniors. With several physicians' offices and hospitals located within a couple of miles, residents have easy access to healthcare services. The area also boasts beautiful parks such as Spring Lake Park and Howarth Park, providing opportunities for outdoor recreation and relaxation. Additionally, pharmacies are easily accessible for medication needs. There are several charming cafes and restaurants in the vicinity where seniors can enjoy delicious meals and socialize with friends or family. For entertainment, there is a movie theater nearby as well as convenient transportation options at the Santa Rosa Transit Mall and SMART Station. Overall, this part of Santa Rosa provides a well-rounded environment for seniors looking to enjoy their retirement years in a vibrant community.

Physicians

• Seema Rao — Spring Lake Village (0.4 miles)
• Plastic Surgery Associates (1.8 miles)
• Sutter Family Practice (2 miles)
• Healthy Steps Bariatric and Metabolic Center (2 miles)
• Avatar Medical Excellent Natrl (2 miles)
• Berger Stephen S DDS (2 miles)
• Michael Long Tran (2 miles)

Parks

• Spring Lake Park (0.6 miles)
• Annadel State Park: Stonehedge Entrance (1.7 miles)
• Howarth Park (1.9 miles)
• Rincon Valley Community Park (1.9 miles)
• Bennett Valley Dog Park (3.3 miles)
• Old Courthouse Square (4.4 miles)
• Taylor Mountain Open Space Preserve (4.4 miles)

Hospitals

• Summerfield Convalescent Hospital (1.8 miles)
• Sutter Warrack Hospital (2 miles)
• MarinHealth ENT, Head & Neck Surgery | A UCSF Health Clinic (3.4 miles)
• St Joseph Health System (3.6 miles)
• Kaiser Foundation Health Plan (4.8 miles)

Pharmacies

• Walgreens (1.9 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (2.9 miles)
• Lucky Supermarket Pharmacy (2.9 miles)
• Rite Aid (3.4 miles)
• The Medicine Shoppe Pharmacy (3.8 miles)
• Herbal Pharmacy (3.9 miles)

Cafes

• Trail House (2 miles)
• Acre Coffee (2.9 miles)
• Cafe Des Croissants (4.2 miles)
• Dierk's Parkside Café (4.4 miles)
• Aroma Roasters Coffee & Tea (4.8 miles)
• Taylor Lane Organic Coffee (5 miles)
• Starbucks (5.3 miles)

Restaurants

• Flamingo Lazeaway Club (2.8 miles)
• Monti's (2.9 miles)
• Taco Bell (3.3 miles)
• Willi's Wine Bar (3.5 miles)
• Rosso Pizzeria & Wine Bar (3.8 miles)
• St Francis Winery & Vineyards (3.8 miles)
• Bird & The Bottle (3.8 miles)

Theaters

• Roxy Stadium 14 (4.4 miles)

Transportation

• Santa Rosa Transit Mall (4.4 miles)
• Santa Rosa - SMART Station (4.8 miles)