Med - USA Residential Care Facility in Santa Rosa, CA

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Med - USA Residential Care Facility

Med - USA Residential Care Facility in Santa Rosa, CA

3000 Santa Rosa Ave., Santa Rosa, CA 95407

For more information about senior living options: (844) 490-3973

3.5 from 73 reviews
5 stars
43
4 stars
0
3 stars
2
2 stars
5
1 stars
23

Assisted Living

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Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of Med - USA Residential Care Facility

    Pros

    • pro The care team's teamwork and dedication enabled the patient to recover enough to enjoy outside visits with family.
    • pro The staff's prompt handling of hospital arrangements and assistance with comfort needs showed exceptional care.
    • pro The staff were kind, supportive, and made the loved one's last days as comfortable as possible.
    • pro The facility was clean and well-kept, creating a reassuring atmosphere for patients and families.
    • pro The physical therapy team, along with nurses, provided outstanding care and motivation for recovery.
    • pro The admissions director and admin staff consistently went above and beyond to meet families' needs.
    • pro Santa Rosa Post Acute is widely recommended by families for skilled nursing and rehab due to its caring team and effective therapies.

    Cons

    • pro The facility isn't great; there is a urine odor upon entry.
    • pro The staff aren't in a rush to help people, causing long waits for pain medication.
    • pro The patient rooms are sticky and bed pads aren't provided, even when requested.
    • pro The facility is severely understaffed with poor communication; calls and concerns are often not returned.
    • pro Residents' belongings frequently go missing or are stolen, including clothing and electronics.
    • pro Some staff are described as rude, rough, or inappropriate, compromising patient dignity.
    • pro There are serious safety concerns, including infection-control issues and neglect.
    • pro The kitchen fails to meet dietary needs, serving meals that are cold or inappropriate for diabetics.
    • pro The facility is perceived as dirty or poorly maintained, with odors and unclean conditions.
    • pro Many reviewers say they would not recommend the facility due to these issues.

    Review

    This community is best suited for families seeking short- or medium-term skilled nursing rehab where a robust therapy program can drive real improvement. The strongest argument in favor is the rehabilitation core: consistent physical, occupational, and speech therapy that often helps patients regain mobility, weight, and daily functioning. Several families point to dedicated therapy teams and attentive nursing coordination, with discharge planning and medical oversight that can get a patient back on track for returning home or to a lower level of care. For veterans or others who need transportation to appointments, there is added value in the staff's willingness to coordinate services. In short, for recovery-focused care, the rehab engine here can be a meaningful upside.

    That said, potential residents and their families should consider alternatives if reliability, safety, and up-front everyday care are paramount. The reviews repeatedly flag issues that would give pause for long-term custodial needs: inconsistent responsiveness to calls, frequent delays in pain medication, and a noticeable odor or cleanliness inconsistencies in some areas. Several accounts describe missing belongings or clothing, and some families report difficult experiences with communication, including unreturned calls and difficulty reaching social workers or administrators. When daily quality of life and predictable, respectful care are nonnegotiable, these factors tip the balance toward evaluating other options.

    On the positive side, the facility earns its favorable marks from those who experience steady, hands-on clinical care and clear discharge readiness. Multiple residents and families highlight competent nursing staff, well-regarded physicians, and reliable support from social services during transitions. The gratitude from families around discharge planning, transportation logistics, and even personal encouragement from specific staff members reinforces that, in the best moments, the team can deliver compassionate, patient-centered care. The presence of a long-standing emphasis on rehabilitation, plus engaged therapists and some standout personnel, provides real credibility for those prioritizing recovery outcomes.

    The most troubling patterns emerge when turning to day-to-day operations and safety. Understaffing, reported by numerous reviewers, appears to drive delayed medication administration, sluggish responses to call bells, and variability in how personal care is delivered. Hygiene and room maintenance are inconsistently described, with several accounts of rooms or common areas that do not meet clean, home-like expectations. There are repeated, serious concerns about the mishandling or loss of personal belongings and even alleged misconduct by staff in isolated cases. These risks - if borne out by current staff levels and procedures - pose legitimate reasons to pause and seek other facilities until these issues are demonstrably addressed.

    The balance of evidence suggests that the decision hinges on risk tolerance and the immediacy of rehab needs. If a family's primary aim is rapid, well-coordinated rehabilitation with strong clinical oversight and they can actively participate in care planning and daily follow-up, Santa Rosa Post Acute can still be a solid choice. However, if long-term safety, consistent daily caregiving, and the protection of personal belongings are nonnegotiable, or if previous experiences with under-staffed environments have left lasting concerns, it is prudent to compare alternatives and insist on transparent, current staffing metrics, incident logs, and a concrete, accountable plan for improvement before committing. In those scenarios, a facility with proven consistency in staffing and a track record of dependable responsiveness would likely serve the family better.

    Features

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

    Care Services

    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

    Dining

    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

    Description

    Welcome to our residential care facility located in the beautiful city of Santa Rosa, CA. Our community is dedicated to providing exceptional care and a comfortable living environment for seniors in need of assistance.

    Devotional services off-site are available for those seeking spiritual nourishment, and indoor common areas offer social opportunities to residents to engage with each other and build meaningful connections.

    We understand the importance of specialized care, particularly for those with diabetes. Our trained staff provides diabetic care, ensuring that residents receive the attention they need to manage their condition effectively.

    We believe in promoting an active and fulfilling lifestyle for our residents. Devotional activities offsite are organized for those interested in religious events outside our facility. Additionally, we are fortunate to have four cafes nearby where residents can enjoy a cup of coffee or a meal with friends or family. The proximity of four parks offers a pleasant outdoor setting for walks and recreational activities.

    Our commitment to exceptional healthcare extends to having ten pharmacies and thirty-nine physicians nearby. This ensures that medical supplies and professional healthcare services are readily available whenever needed.

    When it comes to dining options, our community is surrounded by thirty-four restaurants offering a variety of cuisines to cater to diverse palates. Two nearby transportation options make it convenient for residents to travel around Santa Rosa as needed, while two theaters provide opportunities for entertainment and cultural experiences.

    Lastly, we understand the importance of access to quality medical facilities. With five hospitals in close proximity, families can rest assured knowing that their loved ones will receive prompt medical attention in case of emergencies or regular check-ups.

    At our residential care facility in Santa Rosa, CA, we strive to create a warm and supportive environment where our residents can thrive both physically and emotionally. We invite you to come visit us and experience the compassionate care and vibrant community we have built here.

    Nearby Places of Interest

    This part of Santa Rosa, California offers a diverse range of amenities and services that cater to the needs of seniors. With easy access to restaurants like Fresh Donuts and La Texanita Restaurant, as well as cafes such as Aroma Roasters Coffee & Tea, residents can enjoy a variety of dining options. The area also boasts several parks like Taylor Mountain Open Space Preserve and Bennett Valley Dog Park, providing ample opportunities for outdoor recreation and relaxation. In terms of healthcare, there are numerous physicians' offices, pharmacies, and hospitals nearby, including Bauman & Denner Mds and St Joseph Health System. Additionally, convenient transportation options like the Santa Rosa - SMART Station make it easy for seniors to get around the city. Overall, this part of Santa Rosa offers a comfortable and convenient environment for senior living.

    Restaurants

    • Fresh Donuts (0.3 miles)
    • HenHouse Brewing Company (0.7 miles)
    • Wendy's (1.1 miles)
    • Old Possum Brewing Co. (1.2 miles)
    • La Texanita Restaurant (2.1 miles)
    • Railroad Stop Bar & Kitchen (2.2 miles)
    • Omelette Express (2.3 miles)

    Parks

    • Taylor Mountain Open Space Preserve (1.3 miles)
    • Old Courthouse Square (2.5 miles)
    • Bennett Valley Dog Park (3 miles)
    • A Place To Play (3.4 miles)

    Cafes

    • Dierk's Parkside Café (2.1 miles)
    • Aroma Roasters Coffee & Tea (2.4 miles)
    • Acre Coffee (3.2 miles)
    • Taylor Lane Organic Coffee (3.8 miles)

    Transportation

    • Santa Rosa - SMART Station (2.3 miles)
    • Santa Rosa Transit Mall (2.4 miles)

    Theaters

    • Roxy Stadium 14 (2.4 miles)
    • Rohnert Park 16 (4 miles)

    Physicians

    • Bauman & Denner Mds (2.4 miles)
    • Foresight Mental Health (2.4 miles)
    • North Bay Laser & Skin Care Center (2.5 miles)
    • Empire Optical (2.5 miles)
    • Southwest Community Health Center (2.5 miles)
    • Redwood Empire Dermatology (2.6 miles)
    • Anders, Reuben Dr - Santa Rosa Dermatology (2.6 miles)

    Pharmacies

    • Rite Aid (2.4 miles)
    • CVS Pharmacy (2.6 miles)
    • Creekside Managed Care Pharmacy (2.6 miles)
    • The Medicine Shoppe Pharmacy (2.7 miles)
    • Herbal Pharmacy (2.7 miles)
    • CVS Pharmacy (2.9 miles)
    • Peace In Medicine (3 miles)

    Hospitals

    • St Joseph Health System (2.7 miles)
    • MarinHealth ENT, Head & Neck Surgery | A UCSF Health Clinic (3.2 miles)
    • Sutter Warrack Hospital (3.7 miles)
    • Summerfield Convalescent Hospital (3.9 miles)
    • Kaiser Foundation Hospital (3.9 miles)

    Frequently Asked Questions

    Where is Med - USA Residential Care Facility?

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    Related Resources

    • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

      Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.

    • does medicare pay for assisted livingMedicare Coverage for Assisted Living: An In-Depth Exploration

      Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.

    • assisted living vs nursing homeChoosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes

      Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.


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