446 Arrowood Drive, Santa Rosa, CA 95407
For more information about senior living options: (844) 490-3973
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The family was extremely grateful for the care and treatment given to their brother, who was treated as a person worthy of rehabilitation. The staff showed sincere concern for his well-being, helping him regain strength from bed-ridden to walking the halls. They supervised residents to ensure safety and maintained a meticulously clean environment. The atmosphere was open and airy, with welcoming staff at the front desk. NVPA gave the family peace of mind and supported their efforts to get their brother ambulatory and ready for rehab. Caring for residents is a blessing, and the families are very supportive. Northvine Post Acute Care is described as family-oriented, like a cozy home, with cheerful and caring staff.
The facility is described as trash and not trustworthy with loved ones. A nurse yelled at someone for asking to check blood pressure. They were ignored and had to take their relative to the ER themselves. The night staff are accused of verbal and physical abuse, including throwing hot water and telling her to shut up. They observed their relative go through episodes for two days without any intervention. They were not informed that she was diabetic or needed speech therapy after a stroke. An early incident of abuse was brushed off as hallucinations. There is severe neglect, including lack of PT, poor hygiene, not bathing, and not providing ice water during a heat wave; safety checks by law enforcement were needed. The soda machine steals money and refunds are not offered; it shows sold-out after money is inserted.Santa Rosa Convalescent Hosp is best suited for families needing a small, home-like post-acute setting where relentless hands-on advocacy can compensate for gaps in routine staffing and care. This facility can work for an individual who requires structured rehab and close observation but also benefits from a relatively intimate, residential feel. The caveat is that constant vigilance and proactive involvement from family or a trusted representative are essential to navigating care gaps and ensuring safety.
Those who may want to consider alternatives include anyone with high medical complexity, frequent medication needs, or mobility issues that demand reliable, timely therapy and acute response to emergencies. If questions go unanswered, if there is concern about potential neglect or abuse, or if family members cannot visit regularly to monitor the quality of care, this facility is unlikely to meet expectations. Fear of lapses in basic safety - such as timely attention to symptoms, adequate bathing, or appropriate medical referrals - makes other SNFs or hospital-affiliated post-acute units a more reassuring option.
On the positive side, several reviewers describe a welcoming front-of-house atmosphere and a setting that can feel calmer and more manageable than larger campuses. When staff are present and engaged, the care described as attentive and compassionate has real value, especially in the context of recovery where support and continuity matter. The facility's smaller size and residential neighborhood location can contribute to a more personal feel, and there are reports of clean environments and staff who demonstrate genuine concern for residents' well-being. For families with a clear plan and the ability to participate actively, there is potential for meaningful rehabilitation outcomes.
However, the primary red flags weigh heavily toward caution. Chronic concerns center on inconsistent staffing, perceived neglect, and reports of abuse or unsafe behaviors by some night staff. Several accounts describe delays in monitoring medical needs, insufficient medical oversight, and barriers to obtaining timely referrals or therapies. Food quality, meal service, and basic daily care sometimes fall short, with residents left without essential assistance or basic comforts for extended periods. Medical management gaps - such as missed medications or insufficient therapy - can erode confidence in the facility's ability to support ongoing recovery, particularly for fragile or recovering patients who depend on reliable routines.
Ultimately, the pros of a calmer, more intimate environment and the potential for attentive rehabilitation do not fully offset the significant safety and reliability concerns voiced by multiple families. This facility can be a viable option for a highly engaged care plan where families or guardians are ready to supervise closely, demand accountability, and escalate issues quickly. Yet for anyone prioritizing consistent medical oversight, predictable staffing, and uncompromising safety, alternatives with stronger track records in acute rehab and patient advocacy are advisable to explore first.
Practical next steps for families considering Santa Rosa Convalescent Hosp: schedule a thorough visit with the administrator and charge nurse, and request to review current care plans, therapy schedules, and staffing ratios by shift. Observe care delivery during mealtimes and routine activities, and ask for specific metrics on response times, call-bell audits, and safety measures (bed rails, fall prevention, and wound care protocols). Verify recent state inspection results and any open or closed enforcement actions. Talk to current residents and families about daily living routines, meals, and communication with medical staff. If choosing this facility, insist on a formal trial period or short-term stay with clear exit criteria, and establish a point of contact for rapid problem escalation. For those who cannot provide this level of oversight, pursuing other post-acute or long-term options with stronger documented safety and communication standards is strongly advised.
62 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Santa Rosa Convalescent Hosp in Santa Rosa, CA is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. Our beautiful facility features a beauty salon where residents can pamper themselves, as well as a fully furnished gaming room and small library for entertainment and relaxation.
For convenience, we provide community-operated transportation to help residents run errands or attend appointments, and our computer center allows residents to stay connected with loved ones through high-speed internet access. The dining room offers restaurant-style dining with delicious meals prepared according to special dietary restrictions.
Our dedicated staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and diabetes diet support to ensure the health of our residents. Mental wellness programs are organized regularly to promote emotional well-being.
To keep residents active and engaged, we offer a variety of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Additionally, our concierge services are available to assist residents with any requests or arrangements they may need.
Residents will find ample opportunities for recreation nearby, with 6 cafes, 5 parks, 13 pharmacies, 44 physicians, 23 restaurants, 2 transportation options, 1 theater all located within close proximity of our community. Furthermore, having 6 hospitals nearby ensures quick access to medical care when needed.
At Santa Rosa Convalescent Hosp, we strive to provide a comfortable and enriching environment for our residents by offering top-notch amenities and care services while keeping them engaged in an active lifestyle supported by the local community.
Santa Rosa Convalescent Hosp is located at 446 Arrowood Drive, Santa Rosa, CA 95407 in Sonoma County, California
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