Pruneridge Residential Care Home 3

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Pruneridge Residential Care Home 3

Pruneridge Residential Care Home 3

312 Lowell Drive, Santa Clara, CA 95051

For more information about senior living options: (844) 490-3973

2.3 from 3 reviews
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Assisted Living Board and Care Home Memory Care

Overall Review

Pros

  • pro The facility appears to have a caring environment with dedicated staff members who genuinely seem to care for the residents.
  • pro The director is approachable and has shown willingness to address concerns raised by family members about resident care.
  • pro There is an effort to provide social activities, such as Bingo games, which can help create a sense of community among residents.
  • pro The caregivers are part of a company that offers additional support, indicating a level of commitment to their services.
  • pro Family members appreciate the intention behind hiring extra caregivers for exercise sessions, showcasing an understanding of the importance of physical activity in recovery.

Cons

  • pro The staff failed to provide the promised assistance with the necessary stretching and exercises for residents recovering from a stroke.
  • pro Medications were incorrectly administered to residents, raising serious concerns about their safety and care.
  • pro Residents are often left in bed for excessively long hours, limiting their engagement and mobility.
  • pro There is a lack of meaningful activities, leading to a monotonous environment where residents are primarily left in front of the TV without social interaction or hydration.
  • pro A resident experienced a fall due to neglect when help was not provided after repeated calls for assistance at night.
  • pro Inappropriate and disrespectful behavior from male staff members towards residents was noted, undermining their dignity and well-being.
  • pro Despite multiple discussions with the director about these issues, no significant improvements have been made in the quality of care provided to residents.

Review

The experience of caring for a loved one recovering from a stroke can be fraught with challenges, particularly when it involves navigating the complexities of assisted living facilities. Such was the case for one individual who brought their mother to a facility in January 2020, only to withdraw her five weeks later due to a series of alarming situations that highlighted deficiencies in the care provided. The mother, requiring dedicated care following her stroke, was promised by both the director and caregivers that staff would assist with essential exercises—specifically 5-10 minutes of stretching on her paralyzed side twice daily—as well as regular physical therapy (PT) and occupational therapy (OT). However, these assurances were not upheld.

Despite the commitments made by the staff, the reality for this resident was starkly different. The mother reported to her child that none of the caregivers assisted with either her stretching or exercising regimen. This neglect extended beyond just physical activity; vital daily needs such as dental care and respiratory support were also overlooked. Important tasks like removing dentures, brushing teeth, and utilizing a C-PAP machine were frequently forgotten by the staff. Frustration grew as this lack of attention became increasingly evident, further undermining any confidence in the quality of care.

Adding to these concerns was an alarming observation regarding residents’ routines within the facility. It was discovered that many individuals were being put to bed as early as 5:30 PM and left there for up to 16 hours at a time—a troubling practice that raises questions about engagement and overall wellbeing. For most residents, including this individual’s mother, meaningful activities appeared limited to occasional bingo games during which social interaction amongst residents was minimal. More often than not, they sat passively in front of televisions without stimulation or even access to water at their sides.

The issues escalated personal safety concerns when it became clear that critical oversights could have severe consequences. An incident where the mother fell while attempting to get out of bed underscored just how grave matters could become; she had been calling out for help during nighttime hours only to be met with disregard from staff members ignoring her pleas. This lack of responsiveness exemplifies a failure not only in meeting basic needs but also in ensuring resident safety and dignity.

To compound matters further, incidents involving disrespectful behavior from male staff toward residents surfaced during interactions—one shocking instance saw staff giving an elderly woman the middle finger after she expressed discomfort over his presence while needing assistance in the bathroom. Such actions are not merely indicative of poorly trained personnel but reflect an atmosphere where boundary violations seem permissible among some caregivers—a deeply unsettling revelation for family members advocating for their loved ones' safety.

Ultimately, despite repeated conversations with facility management aimed at improving conditions—the director’s promises repeatedly led nowhere compelling family members to reassess whether adequate oversight was being administered—little changed regarding how residents were treated or cared for within those walls. The director's continuous defense of her staff amidst complaints painted an image more concerned with protecting employees than advocating for those who truly needed protection: vulnerable residents reliant on compassionate caregiving during trying times.

Though there exists acknowledgment that some people within the facility appear caring towards residents—a sentiment appreciated amidst overwhelming frustration—these positive aspects cannot overshadow systemic failings witnessed firsthand by families desperate for better alternatives in caretaking environments. In light of this troubling experience spanning nearly two months between January and February 2020 before withdrawing their mother back home; serious questions arise about quality control measures implemented across eldercare facilities nationwide—not only highlighting urgent needs for change but advocating fervently against complacency towards elder abuse or neglect under any circumstances regardless if it stems from ignorance or intentional malice within caregiving environments meant specifically designed offering solace through life’s greater challenges like recovery from debilitating health crises such as strokes faced by countless individuals globally every day ultimately necessitating utmost diligence ensuring happiness once again reigns within hearts long dulled down battling unforeseen battles requiring unwavering support systems around them always willing stand guard backed strong advocacy efforts elevating standards caregiving ever higher preventing future mishaps occurring anywhere henceforth sustaining sanctity human dignity preserved rightly throughout every step way forward together into brighter tomorrows sure laid foundation built trust earnestly restored healing journey ideally resumed unencumbered moving boldly ahead!

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Jose International (5 miles away) San Jose International (5 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pruneridge Residential Care Home 3 is a well-equipped assisted living community located in Santa Clara, CA. We offer a range of care services for seniors, including board and care home options as well as specialized memory care for those with dementia or mild cognitive impairment.

Our amenities are designed to provide comfort and convenience to our residents. The fully furnished rooms ensure that residents can settle in quickly and easily. Our beautiful garden and outdoor space allow residents to enjoy nature and relax outdoors. Additionally, we provide housekeeping services to maintain a clean and tidy environment for our residents.

We understand that the transition to assisted living can be overwhelming, so we offer move-in coordination services to assist our residents in settling into their new home smoothly.

For communication needs, we provide telephone and Wi-Fi/high-speed internet services so that our residents can stay connected with friends and family.

Care is at the heart of what we do at Pruneridge Residential Care Home 3. Our trained staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to coordinate medical needs effectively. For those with dementia or cognitive impairment, our specialized memory care programming aims to enhance their quality of life.

Our dining options cater to special dietary restrictions, ensuring that every resident's nutritional needs are met. Scheduled daily activities keep our residents engaged and entertained.

Located conveniently in Santa Clara, there are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options nearby for easy accessibility. Places of worship, theaters, and hospitals are also within close proximity.

At Pruneridge Residential Care Home 3, we strive to create a warm and fulfilling environment where seniors can receive the support they need while maintaining their independence and enjoying an active lifestyle.

Nearby Places of Interest

Located in Santa Clara, California, this area offers a variety of amenities that cater to individuals looking for a convenient and vibrant community. With a range of cafes such as Apple Park Café and 7 Leaves Cafe nearby, residents can enjoy a pleasant social atmosphere while grabbing a cup of coffee. There are also several dining options including BJ's Restaurant & Brewhouse and Chick-Fil-A for those who prefer eating out. In terms of healthcare, there are multiple pharmacies and physicians' offices within a short distance, providing easy access to medical care. Additionally, the proximity to hospitals like O'Connor Hospital ensures peace of mind for seniors with health concerns. For leisure activities, residents can visit nearby parks like Maywood Park and Central Park or catch a movie at theaters such as AMC DINE-IN Sunnyvale 12 & IMAX. Overall, this area offers a well-rounded lifestyle with ample resources for senior living.

Cafes

  • Apple Park Café (0.4 miles)
  • 7 Leaves Cafe (1 miles)
  • Caffe Macs (1.6 miles)
  • Coffee & Water Lab (1.6 miles)
  • Panera Bread (2.1 miles)
  • Sunright Tea Studio (2.1 miles)
  • Starbucks (3.9 miles)

Transportation

  • Apple Park Transit Center (0.5 miles)
  • Sunnyvale Caltrain Station (3.8 miles)
  • Santa Clara Transit Center (3.9 miles)
  • Santa Clara Caltrain Station (3.9 miles)
  • Terminal A (4.8 miles)
  • The Club at SJC (4.9 miles)
  • Norman Y. Mineta San Jose International Airport (SJC) (4.9 miles)

Restaurants

  • Cafe Lattea (0.7 miles)
  • BJ's Restaurant & Brewhouse (1.7 miles)
  • Falafel Stop (2.3 miles)
  • The Hambak Japanese Fusion Cuisine (2.4 miles)
  • In-N-Out Burger (2.6 miles)
  • McDonald's (2.8 miles)
  • Chick-Fil-A (2.8 miles)

Parks

  • Maywood Park (0.7 miles)
  • Portal Park (1 miles)
  • Earl J Carmichael Park (1.4 miles)
  • Central Park (1.8 miles)
  • Machado Park (2.3 miles)
  • Ponderosa Park (2.3 miles)
  • Cupertino Memorial Park (2.4 miles)

Pharmacies

  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (1.7 miles)
  • Walgreens (1.7 miles)
  • Rite Aid (1.9 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2.4 miles)

Physicians

  • Allergy & Asthma Associates Of Northen California (1.7 miles)
  • Palo Alto Medical Foundation (2.2 miles)
  • Shen Medicine Pediatrics and Associates (2.6 miles)
  • VHC Sunnyvale Clinic (2.8 miles)
  • Santa Clara Valley Health & Hospital System (2.8 miles)
  • Ear Associates & Rehabilitation Services (3.4 miles)
  • Silicon Valley Eye Physicians (3.4 miles)

Hospitals

  • O'Connor Hospital (3.5 miles)
  • Valley Health Center Bascom (4 miles)
  • Surgery Center Mountain View (4.8 miles)

Theaters

  • AMC DINE-IN Sunnyvale 12 & IMAX (3.5 miles)
  • AMC Mercado 20 (4.3 miles)
  • Pruneyard Cinemas (4.6 miles)

Places of Worship

  • Calvary United Methodist Church (4.4 miles)

Frequently Asked Questions

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