665 Rosal Way, San Rafael, CA 94903
For more information about senior living options: (844) 490-3973
Three Home Village in Marin presents itself in the most human of ways: as a place where professional, attentive care sits beside the warmth and informality of a true home. Across several heartfelt accounts, families describe moving loved ones into the community as both a compassionate and carefully considered transition. In one case, a daughter recounts moving her mother there after four years of full-time care at home for advancing Alzheimer's. The decision was emotionally wrenching, but the aim was clear: a place that would feel peaceful, attractive, and calm, surrounded by warmth. What emerged in her telling was not just a facility but a home that reflected the late stages of life with dignity and ease. The storyteller emphasizes the manager's long experience - Erik's 17-plus years running a large senior-care facility - and how that depth translates into organization, thoughtfulness, and kindness woven into every aspect of daily life. Her mother's caregivers are described as diligent and loving, ensuring daily needs are met with compassion, and the resident herself is seen eating, sleeping, and looking peaceful, well-groomed, and cared for during unannounced visits. The place is consistently clean and orderly, and the overall atmosphere during visits feels welcoming, almost like dropping in on a relative's house.
Another thread of praise centers on the sense of community and the home-like environment Three Home Village creates across its three homes. One reviewer highlights how the physical setting and staff culture encourage genuine social engagement in addition to professional care. The care team is praised for meeting cognitive and physical needs with attentiveness, and families note a staff dynamic that is quick to respond to questions and concerns. Visitors repeatedly describe meaningful moments of connection: outdoor time in gardens, opportunities to watch birds, and musical or exercise activities that keep residents engaged. The architecture of care here seems designed to blend safety with a sense of belonging, where meals are crafted by a trained administrator-chef, and where family members feel welcome during visits as if they were guests in a familiar home. For many, the combination of thoughtful care and a warm, relaxing setting contributes to a sense of relief and gratitude that the loved one has found a suitable place to thrive.
A number of positive voices also emphasize the practical strengths that support ongoing quality of life for residents with complex needs. Reviewers speak to the hands-on attention of caregivers, the pacing of daily routines that balance meals, rest, and activity, and the way staff work to maintain social interaction and a meaningful rhythm to each day. Several accounts point to the strength of leadership in guiding families through transitions - from leaving a private home to entering assisted living - and to the ongoing effort to balance safety with liveliness. Even amid broader health concerns during the pandemic, one reviewer notes that Erik and Adam stayed in contact with public health authorities to protect both staff and residents, underscoring a commitment to safety without losing sight of the human dimension of care. In these narratives, Three Home Village emerges as a place that prioritizes the dignity, comfort, and emotional well-being of its residents, along with visible efforts to keep families informed and reassured.
But the picture is not uniformly rosy, and several reviewers present a starkly different experience that centers on management style, communication, and what they perceive as gaps in care. A different voice insists that appearances can be deceiving and warns prospective families that the surface may hide significant concerns. In this account, the two owners, Erik and Adam, are described as challenging to work with: duplicitous, condescending, and narcissistic, with a dynamic that the reviewer found tense and emotionally taxing. Mask-wearing policies are cited as an ongoing, burdensome rule - described as mandatory for staff and visitors 24/7 regardless of heat or public mandates - an approach the reviewer argues deprives elderly residents of the smiles and facial expressions that are so meaningful to interactions. The reviewer asserts that mobility support is not consistently encouraged or facilitated, and that residents can become idle or disengaged if activities and movement are limited, particularly when caregivers are overtaxed or burnt out.
The most alarming sections of this account center on care practices and communication around a family's loved one with advanced dementia. The reviewer alleges a pattern of neglect: lapses in dental care, rash and bed sore episodes, and a lack of timely information about deteriorating conditions or changes in care. They recount a troubling period when caregivers stopped taking a resident to activities, left him in a recliner for long stretches, and failed to coordinate proper bathing and hygiene, including dental care that had previously been managed. The reviewer describes a shift in daily life where the resident was not seated at meals or involved in activities, despite explicit requests to maintain engagement. There are references to residents who seemed distressed by the arrival of an aggressive neighbor, with the reviewer noting that the care team did not always respond to concerns promptly or compassionately. The emotional weight of these experiences is palpable: a sense of being at the mercy of staff dynamics, fear of eviction or removal, and ongoing stress for families who are doing their best to advocate for a loved one in need.
In a further blow to this perspective, details surface about workplace tensions within the facility: a handful of long-time staff reportedly left without notice, described as a significant signal about the internal culture. There are accounts of raised voices directed at residents, and interactions with administrators that felt dismissive rather than collaborative. The reviewer paints Erik as overwhelmed and unstable at times, recounting a personal confrontation that left them shaken, followed by a denial of the event the next day. The sense conveyed is that of a management style that can feel controlling and unreceptive to critique, coloring every interaction with a tone of power and caution rather than open, cooperative problem-solving. The reviewer concludes with a warning about the overall climate, labeling the experience as stressful and emotionally exhausting, even while acknowledging the high price of care - around $10,000 per month - and the difficult emotional terrain families must navigate.
Despite these contrasts, other testimonials offer a different, more consistently glowing picture. Some families and professionals describe Erik and Adam as deeply engaged in helping families make informed decisions about care, guiding transitions with patience and concern, and prioritizing the social and emotional dimensions of aging. Another positive thread emphasizes the robust social life within the three-home setup: opportunities for outdoor visits, garden time, and meaningful interactions with other residents. The caregivers are repeatedly described as loving, capable, and attentive to both cognitive and physical needs. The food, staff responsiveness, and the sense of being heard by management appear as common touchpoints in these stories, alongside the belief that the facility's gardens and communal spaces contribute to a nurturing environment that can feel like a true home away from home. The anecdotes about long-term relationships with staff, and the way caregivers connect with families during emotionally challenging times, reinforce the sense that Three Home Village can be a strong, comforting anchor for some families.
Ultimately, the collection of experiences paints a nuanced portrait: Three Home Village can be a gem for those who prioritize a warm, home-like atmosphere, a strong emphasis on compassionate care, engaging activities, and accessible leadership. For others, questions about management style, communication, and consistent engagement with residents' daily care can complicate the decision. Prospective families are urged to visit, to speak with multiple staff members, to observe activities and daily routines, and to assess whether the facility's strengths align with their loved one's needs and their own expectations for transparency and partnership with care teams. In this landscape of care, what remains clear is that Three Home Village embodies both the heartfelt promise of a genuine home for the elderly and, for some, the fraught realities that can accompany any complex, human-driven care setting.
Three Home Village I in San Rafael, CA is a premier assisted living community that offers various types of care including board and care home, memory care, and respite care. Our community provides a comfortable and welcoming environment where our residents can receive the assistance they need while enjoying a fulfilling lifestyle.
Our amenities are designed to enhance the quality of life for our residents. We offer a spacious dining room where delicious meals are served, fully furnished accommodations to ensure comfort, a beautiful garden for outdoor relaxation, and housekeeping services to keep everything tidy. Additionally, we provide move-in coordination to make the transition as smooth as possible for our residents. For those who want to stay connected, our community offers telephone and Wi-Fi/high-speed internet access.
At Three Home Village I, we prioritize the well-being of our residents by offering a wide range of care services. Our highly trained staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure comprehensive care for our residents. Our community provides specialized memory care programming and has a dementia waiver in place. We have expertise in managing diabetes through diet and provide a hospice waiver for end-of-life care. Medication management is also provided to ensure proper dosage and administration.
We believe that staying mentally active is important for overall wellness. Therefore, we offer a mental wellness program along with scheduled daily activities that cater to the interests and abilities of our residents. Transportation arrangements are available for medical purposes as well as doctor's appointments.
Three Home Village I is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that our residents have easy access to essential services.
In summary, Three Home Village I is an exceptional assisted living community in San Rafael that offers personalized care services along with top-notch amenities in a warm and inviting atmosphere.
Three Home Village I is located at 665 Rosal Way, San Rafael, CA 94903 in Marin County, California
The features offered by Three Home Village I are specifically designed to support residents with dementia or Alzheimer's disease, addressing their unique needs and promoting their well-being. Assistance with dressing, bathing, and transfers ensures that residents maintain personal hygiene and dignity, while 24-hour supervision provides a safe environment where they can feel secure. Medication management is crucial for maintaining health and preventing complications, while meal preparation and service cater to dietary needs--important for both nutrition and enjoyment. Transportation arrangements for medical appointments facilitate access to healthcare providers, ensuring continuity of care through effective coordination that enriches communication among all parties involved. Additionally, specialized memory care programming tailored specifically for those with mild cognitive impairment or advanced stages of dementia provides engaging activities that stimulate mental wellness. This comprehensive approach empowers residents to retain independence in daily living as much as possible while also nurturing their emotional and cognitive health through structured support systems like the mental wellness program and dementia waiver provisions.
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