Smith Ranch Skilled Nursing & Rehabilitation Center

Pros

• Charles is a super human being who obtained the required records and hand-delivered them, impressing the reviewer with his professionalism and caring attitude.
• The conscientious nurses and aides at the facility are praised for their dedication to patient care.
• The skilled rehabilitation department is described as excellent.
• The facility doctors are highly skilled and empathic individuals.
• Kindred Transitional Care and Rehabilitation - Smith Ranch is commended for their physical therapy program.
• The dining room at Pinewood Hills is described as nice, and the staff there is friendly and warm.
• Smith Ranch is described as a high-quality facility with happy residents.

Cons

• The staff is rude and takes a long time to respond to requests for assistance.
• There is not enough staff to adequately care for patients.
• The rooms are terrible and they struggle to find beds long enough.
• The seriousness of the patient's condition was not understood by the staff.
• Administration is terrible and never available when needed.
• There are no activities for people with walkers or wheelchairs.
• The food provided is not suitable for diabetes.
• There is a lack of communication from the facility regarding requests or concerns.
• Pinewood Hills is too overwhelming and massive for some residents.
• The staff at Kindred Transitional Care and Rehabilitation - Smith Ranch are rushed all the time due to understaffing.
• admin department without any support

Review

Kindred Transitional Care and Rehabilitation - Smith Ranch has received mixed reviews from individuals who have had experiences with the facility. One reviewer shares a positive experience, highlighting the exceptional service provided by Charles, a staff member who went above and beyond to obtain and hand-deliver specific records. This individual was highly impressed by Charles' professionalism and caring attitude.

However, there are also negative reviews about the facility's staff and level of care provided. One reviewer mentions that it takes a long time for staff members to respond when assistance is needed and that there is an insufficient number of staff available to properly care for patients. They strongly advise against sending loved ones to this facility due to these issues.

The quality of the rooms is another concern raised by reviewers. One person mentions that they couldn't find a bed long enough, suggesting that the facilities may not be adequately equipped for all patients' needs. Additionally, there are complaints about the lack of understanding from the staff regarding the seriousness of patients' conditions, as well as poor administrative support.

Furthermore, activities for individuals with mobility issues appear to be lacking at Kindred Transitional Care and Rehabilitation - Smith Ranch. Another reviewer notes that there are no specific activities catered to those using walkers or wheelchairs, which can greatly limit their engagement and overall experience at the facility.

Regarding food quality, one reviewer mentions that it did not meet diabetes dietary requirements. This lack of appropriate meals for diabetic patients suggests a potential issue with providing specialized diets.

It is worth noting that Kindred Transitional Care and Rehabilitation - Smith Ranch has changed ownership multiple times within a relatively short period of four years. This turnover may have contributed to inconsistent levels of care or changes in overall management practices.

On a more positive note, one reviewer had an extended stay at the facility and found several aspects commendable. They mentioned conscientious nurses and aides, excellent rehabilitation services, skilled doctors, monthly podiatry services if needed, as well as a beauty salon. This positive experience leads them to confidently recommend the facility for others in need of similar care.

Another reviewer states that Kindred Transitional Care and Rehabilitation - Smith Ranch is a fine facility, speaking highly of their dining room and exceptional physical therapy services, which greatly benefited their family member. This positive feedback positions the facility as one of the best rehab options available in the area.

In contrast, Pinewood Hills, another facility reviewed by a family member, seems overwhelming due to its size and lack of personal connection for their sister, who preferred a quieter environment. However, they acknowledge that the staff at Pinewood Hills are friendly and warm, making it a suitable option for other individuals seeking this type of facility.

Lastly, someone mentions their mother's stay at Kindred Transitional Care and Rehabilitation - Smith Ranch lasting for one month. They found the physical therapy services to be good and highlight the newer rooms as an advantage. However, they note that staff members often appeared rushed due to the insufficient number of personnel. The dining room was also described as small, but overall satisfactory food-wise.

Overall, while there are both positive and negative reviews about Kindred Transitional Care and Rehabilitation - Smith Ranch, it is important for potential residents or their families to thoroughly assess the specific needs and preferences of their loved ones before considering this facility.

Physicians

• Kaiser Permanente (0.3 miles)
• Gayre, Gregg Kaiser Permanente San Rafael Park Medical Offices (0.8 miles)
• Eye Institute of Marin (1.3 miles)
• Rita A. Vileisis, MD (1.3 miles)
• One Medical (1.3 miles)
• Edwin Munich, MD (1.3 miles)
• San Francisco Audiology (1.4 miles)

Cafes

• Red Whale Coffee (0.6 miles)
• Starbucks (3.6 miles)
• M.H.Bread and Butter (3.9 miles)
• Split Rock Tap & Wheel (4.1 miles)
• Fairfax Coffee Roastery (4.1 miles)
• Rustic Bakery (5.1 miles)
• Equator Coffees & Teas (6 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Rite Aid (1.3 miles)
• Walgreens (1.4 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.5 miles)
• Rite Aid (3.5 miles)

Parks

• Lagoon Park (1.4 miles)
• China Camp State Park (2 miles)
• Sun Valley Park (2.8 miles)
• Victor Jones Park (3.2 miles)
• Peacock Gap Park (3.5 miles)
• Lucas Valley Park (4 miles)
• Peri Park (4.3 miles)

Restaurants

• BJ's Restaurant & Brewhouse (1.4 miles)
• Wild Fox Mesquite Fired Kitchen (2.2 miles)
• McDonald's (2.9 miles)
• Miracle Mile Cafe (3.3 miles)
• Pond Farm Brewing Company (3.3 miles)
• Sol Food Puerto Rican Cuisine (3.3 miles)
• Insalata's Restaurant (3.8 miles)

Theaters

• Century Theaters (1.6 miles)
• Century Larkspur (5.1 miles)

Places of Worship

• Valley Baptist Church (1.9 miles)

Transportation

• Smart Train Station Hamilton (2.5 miles)

Hospitals

• Tamalpais Shambhala Meditation Group (3.4 miles)
• Caremeridian (4.1 miles)
• Marin General Hospital (5 miles)
• Novato Community Hospital (5.8 miles)
• Chaplain's Office: Novato Community Hospital: Sutter Health Affiliate (5.8 miles)