2073 Southwood Drive, San Pablo, CA 94806
For more information about senior living options: (844) 490-3973
There were two staff members who were empathetic and caring with patients. Some staff members started off professional in their duties. Creekside was considered better than the facility by Nation Burger. Moments of care and concern were observed despite other issues.
The facility started out professional but quickly showed a lack of duty and accountability. Nighttime yelling occurred, and residents walked into other patients' rooms. The facility is understaffed and provides only bare minimum services. Only two staff members were empathetic; others allegedly overcharged and violated privacy. Delays in medical care allegedly led to a stroke and the resident's death. The food is horrible and staff do their jobs poorly. Phone service is poor and basic information is difficult to obtain; belongings are reportedly stolen.This community is best suited for families that must act as the primary overseers of daily care and are willing to tolerate serious safety and care gaps while actively pursuing a move to a higher-quality option. It is not a fit for anyone who requires dependable, attentive staff, consistent medical attention, and a consistently respectful environment. For short-term, extremely low-cost situations where families can monitor closely and plan a rapid transition, there may be a narrowly defined role to play; beyond that, reliability and dignity of care are unlikely to meet expectations.
Multiple reviews paint a clear pattern of safety and supervision failures. Reports describe residents being yelled at at night, wandering into others' rooms, and a general sense of disorder that erodes basic routines and sleep. The most troubling anecdotes describe a roommate being dropped and the facility withholding admission of fault, creating an atmosphere where accountability is scarce. Taken together, these incidents signal an environment where near-term safety risks and unpredictable fluctuations in staff performance are common, making daily living uncertain for residents who cannot advocate for themselves around the clock.
Understaffing and minimal services emerge as the prevailing themes that undercut any potential benefits. Families mention ignored residents, lack of timely assistance, and "bare minimum" care. The phone and communication channels are unreliable, with reports of long holds and difficulty reaching the facility for simple requests. Privacy concerns compound the problem: attempts to communicate privately with a loved one are thwarted by speaking-on-speaker practices, and families feel cut out from the most basic information about daily care. These operational weaknesses undermine trust and make it difficult to rely on the facility for consistent, respectful care.
Medical care and outcomes are the most alarming elements in the collective feedback. A caregiver recounts a situation where urgent medical needs were reportedly delayed, with a resident experiencing a serious health event and receiving suboptimal attention, followed by continued billing. The impression from families is that medical response times and coordination with outside providers were frequently lacking, and that significant health setbacks occurred as a result. When combined with allegations of overcharging and privacy breaches, the risk profile for this facility rises sharply, making it a poor choice for residents who have complex medical needs or heightened vulnerability.
There are a few seemingly compassionate staff mentions - some individuals described as empathetic and professional early on - but those isolated positives do not offset the systemic issues. The overall tone across reviews is that a handful of caring moments cannot compensate for persistent understaffing, safety lapses, privacy violations, and questionable billing practices. In practical terms, the cons far outweigh any limited pros; the overall operating reality appears unstable enough to prompt families to look elsewhere, even if it means paying more or seeking alternatives with stronger reputations.
For families facing a decision, the prudent course is to prioritize facilities with verifiable staffing ratios, transparent billing, consistent medical oversight, and a proven track record of safeguarding residents' dignity. Before choosing, visit unannounced, speak with current residents and families, review state inspection records, and ask hard questions about incident reporting, staff turnover, and how emergencies are handled after hours. If a move is not immediately possible, consider in-home care or nearby, well-rated communities with stronger safety and privacy practices as the preferred fallback. This community's notable gaps demand a cautious, evidence-driven decision rather than incremental improvements.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (20 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to My Family's Care Home, a compassionate and nurturing board and care home located in the heart of San Pablo, CA. Our community is designed to provide a safe, comfortable environment where residents can thrive while receiving the personalized care they need.
At My Family's Care Home, we offer a range of amenities to enhance our residents' quality of life. Our fully furnished living spaces are complemented by cozy dining areas and beautiful outdoor gardens where residents can relax and enjoy fresh air. We prioritize convenience with housekeeping services and move-in coordination to ensure a smooth transition for new residents. Connectivity is key, so we provide telephone access and Wi-Fi/high-speed internet throughout the community.
Our devoted team offers comprehensive care services tailored to meet individual needs. Residents receive assistance with activities of daily living, including bathing, dressing, and transfers, as well as coordination with health care providers for seamless medical management. We understand dietary needs are unique; hence, we accommodate special dietary restrictions and prepare nutritious meals that support conditions like diabetes.
To foster engagement and social interaction, we schedule daily activities that encourage residents to stay active and connected with their peers. Our location is also convenient, within close proximity to various cafes, parks, pharmacies, physicians’ offices, restaurants, places of worship, and theaters, ensuring that residents have numerous opportunities for outings and community involvement.
At My Family's Care Home in San Pablo, we're dedicated to providing loving support alongside a vibrant living experience where every resident can feel at home.
My Family's Care Home is located at 2073 Southwood Drive, San Pablo, CA 94806 in Contra Costa County, California
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Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
