USA MultiFamily Management

Pros

• Cherie and Maria are excellent managers who listen and respond quickly to requests.
• Bert and Shawn keep the apartments well maintained; they are courteous, friendly, and knowledgeable about repairs.
• The property is well-maintained and quiet, with a peaceful atmosphere.
• The staff are wonderful, consistently helpful and courteous, with maintenance issues handled promptly.
• Maria is an awesome staff member who is very helpful.
• Vintage offers impressive landscaping, a clubhouse, a pool, and walk-in closets.
• The complex is welcoming, exceptionally clean, and well maintained, with friendly residents.
• The Natomas senior apartments are nicely kept up, with good grounds maintenance and many resident amenities.
• Rent prices are great, making it accessible for seniors on fixed incomes.
• It is a wonderful place to live, a quiet and friendly community with easy access to services.

Cons

• The resident received a rent increase after three months and alleges it wasn't disclosed at lease signing.
• Complaints fall on deaf ears.
• In main-building one-bedroom units, the toilet must be accessed by going through the bedroom, which is inconvenient.
• There is about a year-long waiting list for units.
• Building Nine is described as the worst building in the complex.
• The loss of trees by Building Nine removed a buffer against traffic, resulting in fumes, soot, and noise that are not healthy.
• Rent increases for seniors on fixed incomes are criticized as unfair.
• There is safety concern and calls for gating or speed bumps due to nearby activity and upcoming nearby businesses.

Review

Nestled in the Natomas area near Del Paso Road, this upper-scale senior living community feels more like a welcoming neighborhood than a typical apartment complex. Residents describe it as a serene, well-kept haven that suits active adults looking for safety, quiet, and convenient access to services. One resident recalls moving here after a loud, less appealing setting on Elm Street, noting that the new home offers a peaceful atmosphere, a magnificent view from the upper floors, and a sense of calm that was missing before. The contrast - noise and gunfire in the past neighborhood versus the tranquil, scenic living at Vintage - frames many reviews: this is a place where residents feel at ease and appreciative of the environment they've chosen for their later years.

A standout feature consistently praised is the management and maintenance team. Cherie and Maria are frequently lauded as excellent managers who listen attentively and respond to requests quickly. Residents underscore Bert and Shawn for keeping apartments well maintained; they are described as courteous, friendly, and knowledgeable about repairs. The sentiment is repeated by several reviewers who feel genuinely valued by the staff and impressed by the level of service. Comment after comment highlights how smoothly issues are handled and how much confidence residents have in the people who run the property.

The community's strengths extend beyond the management team to the overall living experience. Visitors and residents alike remark on the well-maintained grounds and the sense of safety and comfort that comes from living in a place where neighbors are friendly and staff are responsive. A visitor noted that their relative feels safe and comfortable during visits, and long-term residents constantly point to the "wonderful staff" and the "awesome" environment. The property is described as more than just a place to live; it feels like a real community where people look out for one another and genuinely enjoy the company of their neighbors.

Amenities and living options are a major draw. Reviews highlight landscaping, a clubhouse, a pool, and walk-in closets as appealing features that contribute to a high-quality living experience. People moving in mention pleasant first impressions - clean, welcoming, and well cared for. The community is also recognized for its affordability within the context of senior living and for the available conveniences that make daily life easier. Several residents recount memories of visiting or moving in during 2023 and beyond, praising the variety of amenities and the overall value the property provides. There is also a sense of anticipation around the lifestyle opportunities - activities for residents and near-urban conveniences that keep everyday life engaging.

However, there are reminders that no place is perfect for everyone. A few reviews mention rent increases, with one person noting a rent hike just a few months after signing a lease and feeling that the change wasn't disclosed upfront. Others express concern about fixed incomes and ongoing rent increases, suggesting that affordability remains a key consideration for many seniors. There are also design quirks to be aware of; for example, one-bedroom units in the main building require going through the bedroom to reach the toilet, which some find inconvenient. Yet, even among these critiques, residents still express overall satisfaction with the property, the staff, and the sense of community.

Some residents raise more pointed criticisms about environmental and traffic-related issues. A notable complaint centers on the trees by Building Nine, which were part of a buffer against heavy traffic and fumes; with those trees dying, the resident reports increased exposure to fumes, soot, and noise. This concern is described as the biggest complaint and is presented alongside comments that building Nine is the most challenging in terms of environment. In addition, there are calls for enhanced security and traffic management as the area continues to grow. Suggestions include gating the property or adding speed bumps to slow through-traffic from new nearby developments, such as Costco and fast-food retailers, that bring more vehicles into the immediate vicinity. These concerns reflect a desire to balance a peaceful, senior-friendly setting with the realities of a rapidly changing neighborhood.

Despite these challenges, the overall tone remains overwhelmingly positive. Reviewers frequently describe Vintage as a wonderful place to live with exceptional staff, a welcoming community, and amenities that make daily life enjoyable. People note the convenience of services and activities for residents, the availability of units with washers and dryers, and in some cases, elevators in certain buildings. The combination of quiet living, attractive surroundings, supportive management, and a strong sense of community appears to be the defining feature of this senior housing option. For many, Vintage represents a reliable, comfortable home where they can relax, stay connected, and feel at home - an important and cherished place in their retirement years.

Cafes

• Starbucks (0.4 miles)
• Dutch Bros Coffee (2.2 miles)
• Tree House Cafe (4.1 miles)
• Starbucks (4.4 miles)
• Temple (4.4 miles)
• Milka Coffee Roasters (4.5 miles)
• Temple Coffee Roasters (5.1 miles)

Restaurants

• McDonald's (0.5 miles)
• Taqueria Rincon Alteno (0.6 miles)
• In-N-Out Burger (0.8 miles)
• The Waffle Experience (0.9 miles)
• Jack In The Box (1 miles)
• Taco Bell (1 miles)
• In-N-Out Burger (1 miles)

Pharmacies

• Walmart Pharmacy (0.8 miles)
• Rite Aid (1.1 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.3 miles)
• Rite Aid (3.2 miles)
• Walgreens (4.3 miles)

Theaters

• Regal Natomas Marketplace Screenx, 4Dx & RPX (0.9 miles)

Physicians

• Shahid Nadeem, DHMS - Natomas Homeopathic Clinic (2.1 miles)
• LensCrafters at Macy s (4.3 miles)
• Kaiser Permanente Sports Medicine Center (4.4 miles)
• Tak Andrew J MD (4.7 miles)
• Sacramento Ear Nose & Throat (4.7 miles)
• Sacramento Eye Consultants (5.2 miles)
• Sacramento Center For Hematology & Medical Oncology (5.5 miles)

Parks

• Regency Community Park (2.4 miles)
• River Walk Park (4.1 miles)
• Granite Park (4.3 miles)
• Riverfront Promenade (4.5 miles)
• Rio Linda Central Park (4.6 miles)
• Sutter's Landing Park (4.8 miles)
• Capitol Park (4.8 miles)

Transportation

• Amtrak Sacramento Valley Station (4.1 miles)
• Sacramento Jet Centers (5 miles)
• Delta Air Lines (5.2 miles)
• Terminal A (5.2 miles)
• Baggage Claim (5.2 miles)
• Southwest Airlines (5.3 miles)
• Sacramento International Airport (SMF) (5.3 miles)

Places of Worship

• St Francis of Assisi (5.3 miles)

Hospitals

• Greater Sacramento Surgery Center (5.8 miles)