Rose Garden Care Home

Pros

• The Rose Garden seemed like a perfect place for individuals with dementia and their pets.
• Daniel assured the family that dealing with angry and combative behavior would not be a problem.
• The caregiver felt comfortable moving their loved one into Rose Garden based on Daniel's reassurances.
• The residents who had lived at Rose Garden for several years were initially unaffected by the move-in.
• The family considered having their sister stay at Rose Garden for one night before deciding against it to prioritize her safety.

Cons

• The reviewer expresses their disappointment and strongly advises others to stay away from this place.
• The staff member, Daniel, repeatedly assured the reviewer that their sister's behavior would not be a problem, but it turned out to be a major issue.
• Despite the discussions and assurances, the facility decided within hours that the reviewer's sister could not live there due to her hyper behavior.
• The reviewer emphasizes concerns about their sister's safety and decides to move her out immediately after only a few hours at Rose Garden.
• It has been 17 days since the incident, and the reviewer still hasn't received their refund, leading them to hire an attorney for assistance.

Review

Rose Garden, a senior living facility, has received a scathing review from a dissatisfied customer. The reviewer had initially thought the place would be suitable for their sister, who suffers from dementia and required special care. The main selling point was that her beloved dog would be allowed to accompany her. Despite expressing concerns about their sister's potentially challenging behavior, they were reassured by the staff, particularly Daniel, that it would not be an issue. However, this promising start quickly turned into a nightmare.

Upon touring Rose Garden themselves and reiterating their sister's potential difficulties to Daniel, the reviewer's niece received the same response - no problem at all. With their confidence boosted, they proceeded with the arrangement and submitted a deposit of $500. Little did they know that this decision would lead to further disappointments and frustrations.

The following day, the reviewer made one final stop at Rose Garden to emphasize their sister's behavior once again. They were met with reassurances yet again from Daniel, claiming he had experience in handling such challenges. Feeling encouraged by Daniel's seemingly well-versed approach, they handed over a check for $3450 as payment. What followed next was unimaginable.

Just two days later, Rose Garden abruptly called the reviewer to inform them that their sister could not stay there due to her hyperactivity level. This news left them astounded; after all their discussions and assurances given by Daniel himself regarding managing difficult residents with similar conditions, it seemed inexplicable that such a sudden reversal had taken place.

Concerned for their sister's safety and wellbeing as well as disturbed by the incongruity of the situation and breach of trust from Rose Garden's management team, the family immediately relocated their sister elsewhere on the same night she moved in. Furthermore, nearly three weeks after this incident occurred and despite several attempts to retrieve their money from Rose Garden, they still have not received their refund.

Frustrated by this lack of resolution, the reviewer has even resorted to hiring an attorney in pursuit of justice. It is evident from their review that they have not only lost faith in Rose Garden but also feel compelled to warn others about their terrible experience. They urge potential customers to steer clear of this establishment, emphasizing the immense disappointment and inconvenience they have faced.

In summary, Rose Garden's initially promising prospects as a senior living facility turned into a devastating ordeal for one family seeking care for their sister with dementia. Despite multiple discussions and reassurances from Daniel, who claimed to have experience in handling challenging behavior, Rose Garden abruptly reversed its decision after just four hours of accommodating their sister. This unexpected turn of events has left the family both concerned for their loved one's safety and frustrated by the lack of resolution and delay in receiving a refund. Based on this harrowing experience, it is evident that caution should be exercised when considering Rose Garden as a senior living option.

This part of Sacramento, California, offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. With multiple pharmacies such as Rite Aid and CVS nearby, access to necessary medications is easily attainable. Additionally, there are several parks in the area including Mission North Park and Ancil Hoffman Park, providing opportunities for outdoor recreation and leisurely walks. For medical needs, there are hospitals like Walnut Whitney and Greater Sacramento Surgery Center close by. Places of worship such as Slavic SDA Church and Crossroads Christian Fellowship Wesleyan Church offer spiritual support. Cafes like Dutch Bros Coffee and Starbucks provide spaces for socializing or enjoying a quiet cup of coffee. Various dining options like In-N-Out Burger and Jack's Urban Eats offer convenient meal choices. The presence of theaters like Country Club Cinema offers entertainment options, while physicians' offices like Alocozy, M Nadir MD provide quality healthcare services within proximity. Overall, this area of Sacramento provides a range of conveniences that could suit seniors seeking a well-rounded living environment.

Pharmacies

• Rite Aid (0.7 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.9 miles)
• Kaiser Morse Pharmacy (2.3 miles)
• Rite Aid (2.3 miles)
• Walgreens (2.3 miles)
• Walgreens (2.3 miles)

Parks

• Mission North Park (0.8 miles)
• Carmichael Park (2.1 miles)
• Ancil Hoffman Park (2.3 miles)
• William B Pond Recreation Area (3.1 miles)
• Effie Yeaw Nature Center (3.2 miles)
• Freedom Park (3.4 miles)
• Oak Meadow Park (4.4 miles)

Hospitals

• Walnut Whitney (1.2 miles)
• Greater Sacramento Surgery Center (2.3 miles)
• San Juan Surgery Center (4.2 miles)
• Sacramento VA Medical Center (5.5 miles)

Places of Worship

• Slavic SDA Church (1.2 miles)
• SDA Ukrainian Church (4.1 miles)
• Crossroads Christian Fellowship Wesleyan Church (4.1 miles)
• St Mel's Catholic Church (5.4 miles)

Cafes

• Dutch Bros Coffee (1.3 miles)
• Starbucks (2.2 miles)
• Dutch Bros Coffee (3.7 miles)
• Starbucks (4.1 miles)
• Dutch Bros Coffee (4.9 miles)
• KP International Market (5.1 miles)
• Starbucks (5.1 miles)

Restaurants

• McDonald's (1.4 miles)
• In-N-Out Burger (2.3 miles)
• Chick-Fil-A (2.4 miles)
• Taco Bell (2.8 miles)
• Leatherby's Family Creamery (3.1 miles)
• In-N-Out Burger (3.4 miles)
• Jack's Urban Eats (4 miles)

Theaters

• Country Club Cinema (1.5 miles)
• Century Theatre (4 miles)

Physicians

• Alocozy, M Nadir MD: M Nadir Alocozy, MD (1.8 miles)
• Eye Designs Optometry - Arden (3.7 miles)
• Griffin & Reed Eye Care (4 miles)
• Mercy San Juan Hospital (4.1 miles)
• Sacramento Eye Consultants (4.2 miles)
• Diagnostic Radiological Imaging (4.4 miles)
• Joseph R Coscia (4.5 miles)