Sky Senior Care

Pros

• The caregivers are responsive and kind, effectively balancing activities and resident needs.
• Meals served at the community are healthy and offer a variety of options.
• Kay is praised for her professionalism, care, patience, and dedication to meeting specific needs.
• The permanent staff demonstrates a commitment to cleanliness in the facility.
• Residents appreciate the spaciousness of their rooms and private bathrooms, contributing to overall comfort.
• Communication within the community is noted to be very good, enhancing family satisfaction with care services.

Cons

• The presence of only one caregiver during visits raised concerns about adequate support for residents, especially those in wheelchairs needing more assistance.
• There were issues with returning phone calls, as messages left on the general phone were not being checked or responded to promptly.
• A temporary staff member was not familiar with the routine for one resident, leading to potential care inconsistencies.
• There was an overwhelming smell of urine in the hallway towards the bedrooms, indicating a cleanliness concern despite overall cleanliness being noted.
• Two open cases on the facility's license, categorized as "A" complaints (serious), raised doubts about the community's safety and standards of care.

Review

The community in question has garnered a plethora of reviews, showcasing both commendations and concerns from families seeking the best possible care for their loved ones. Initially praised for its reputation, this senior living facility was highly recommended by a Senior Living Advisor from A Place for Mom. However, a notable red flag emerged during multiple visits made by one reviewer and her daughter. Each time they arrived, they observed that the owner’s mother was the only caregiver present. This led to feelings of unease regarding the adequacy of support for residents, particularly those with more significant needs, such as those in wheelchairs who required additional assistance.

Despite these concerns over staffing levels, many reviews highlight the positive interactions between caregivers and residents. The caregivers are described as responsive and kind, demonstrating an ability to balance various activities while addressing each resident’s individual needs effectively. The general schedule of activities seems to work well for the residents, contributing positively to their daily experiences within the community. Meals served on-site have also received praise; they are deemed healthy with a good variety offered to cater to different tastes. However, one area highlighted for improvement is communication via phone calls. A specific reviewer expressed frustration that messages left by family members were not being returned promptly. Ensuring that someone regularly checks messages could significantly enhance communication and overall family satisfaction with the establishment.

Another consistently mentioned figure in these reviews is Kay, who appears to be regarded as an exemplary staff member within the facility. Her professionalism, patience, and understanding shine through in every encounter reported by families needing assistance navigating care options tailored to their loved ones' specific needs. She reportedly goes above and beyond her duties to provide quality care and support; this dedication adds tremendous value to what many perceive as top-notch services available at this community.

Nonetheless, there are lingering issues among temporary staff replacements that have caused some disruptions in routine care practices vital for residents’ well-being. One reviewer noted dissatisfaction with a substitute caregiver who appeared unfamiliar with their mother’s daily routine during a brief period where regular staff were unavailable. Consistency in staffing is critical in maintaining trust and comfort for both residents and their families; thus such gaps can create unnecessary stress.

While most reviewers shared positive sentiments about cleanliness within the facility—claiming it is generally well-kept—there remains an ongoing issue regarding unpleasant odors along hallways leading toward bedrooms. Specifically noted was a recurrent smell reminiscent of urine that detracted from an otherwise pleasant environment typical of senior living communities, prompting calls for immediate action or review by management.

Ultimately, it seems like there may be underlying regulatory challenges facing this community related to its licensing status as well—a point brought up by one concerned family member who learned about two open cases on their license classified as “A” complaints due to seriousness level indicated by licensing authorities. Family members were advised temporarily to hold off on making definitive decisions while these matters awaited resolution within specified timeframes deemed necessary before considering residency options fully once again.

In summary, while individual staff members receive high marks across various interactions indicating exceptional service delivery alongside healthy meals provided regularly throughout days spent at this center—a number of issues surrounding staffing uniformity coupled with disconcerting scents persistently prevailing need urgent attention if overall experiences are expected continuously improve going forward into future operational assessments conducted regularly through external inspections performed consistently over time moving ahead into subsequent month-to-month evaluations scheduled shortly down road ahead concerning care delivery standards upheld here long-term vis-à-vis success metric outcomes favored ultimately expected ideally throughout duration desired stay experienced collectively among all involved parties residing presently therein together harmoniously through proactive engagement cultivated mutual respect fostered amongst everyone included overall!

This part of Sacramento, California offers a variety of amenities that cater to the needs and interests of seniors. The proximity to parks such as Mission North Park, Carmichael Park, and Ancil Hoffman Park provides opportunities for outdoor activities and relaxation. In terms of healthcare, there are several hospitals nearby including Walnut Whitney and Greater Sacramento Surgery Center, ensuring easy access to medical services. Additionally, there are numerous pharmacies for convenient medication pick-ups. Places of worship are also available for spiritual nourishment and community engagement. Cafes like Dutch Bros Coffee and Starbucks offer social opportunities for gatherings with friends. Restaurants like McDonald's and Chick-Fil-A provide convenient dining options while theaters such as Country Club Cinema offer entertainment options. Overall, this area in Sacramento provides a well-rounded environment for seniors looking to enjoy their retirement years with ease and convenience.

Parks

• Mission North Park (0.7 miles)
• Carmichael Park (1.8 miles)
• Ancil Hoffman Park (2.2 miles)
• Effie Yeaw Nature Center (3 miles)
• William B Pond Recreation Area (3.2 miles)
• Freedom Park (3.3 miles)
• Oak Meadow Park (4.8 miles)

Hospitals

• Walnut Whitney (1 miles)
• Greater Sacramento Surgery Center (2.6 miles)
• San Juan Surgery Center (3.8 miles)
• Sacramento VA Medical Center (5.5 miles)

Pharmacies

• Rite Aid (1 miles)
• CVS Pharmacy (1.3 miles)
• Rite Aid (2.1 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.2 miles)
• Save Mart Supermarkets (2.4 miles)
• Walgreens (2.6 miles)

Places of Worship

• Slavic SDA Church (1.2 miles)
• SDA Ukrainian Church (3.8 miles)
• Crossroads Christian Fellowship Wesleyan Church (3.8 miles)
• St Mel's Catholic Church (5 miles)

Cafes

• Dutch Bros Coffee (1.5 miles)
• Starbucks (2 miles)
• Starbucks (3.7 miles)
• Dutch Bros Coffee (4.1 miles)
• Dutch Bros Coffee (4.5 miles)
• KP International Market (5 miles)
• Starbucks (5.3 miles)

Restaurants

• McDonald's (1.8 miles)
• In-N-Out Burger (2 miles)
• Chick-Fil-A (2 miles)
• Taco Bell (2.4 miles)
• Leatherby's Family Creamery (3.5 miles)
• In-N-Out Burger (3.8 miles)
• Pho Fresh (4.2 miles)

Theaters

• Country Club Cinema (1.9 miles)
• Century Theatre (3.7 miles)

Physicians

• Alocozy, M Nadir MD: M Nadir Alocozy, MD (2.2 miles)
• Mercy San Juan Hospital (3.7 miles)
• Eye Designs Optometry - Arden (4 miles)
• Griffin & Reed Eye Care (4.4 miles)
• Sacramento Eye Consultants (4.5 miles)
• UC Davis Medical Group (4.7 miles)
• Diagnostic Radiological Imaging (4.8 miles)