Home Instead Senior Care

Pros

• Veronica set the bar with a very high standard of care and stood out as the top performer.
• Regina and Alexis were extremely helpful during the transition home from the facility.
• Home Instead provided amazing support from the start and kept families informed through care logs.
• Arnulfo was kind and caring, forming an immediate, meaningful connection with Dad.
• Elizabeth and Nick helped determine needs and got the care going smoothly.
• The care managers were responsive and diligent in keeping schedule issues resolved.
• Helen and Irma are timely, friendly, accommodating, and competent caregivers.
• Velma was kind, thorough, and became a friend to the family.
• Addie is a daytime caregiver who is a good cook, a good listener, and provides excellent personal care.
• Sheryl is resourceful and knowledgeable, tackling projects and feeling like a longtime friend when visiting.
• Sherri and Ericka became like family - trusted, reliable caregivers.
• Mike exceeded expectations with compassion and an understanding of emotional needs.

Cons

• Our parents were private, hard to please people and they resisted help in the house for a long time.

Review

Families describe a consistent, compassionate, and highly personalized experience with Home Instead, spanning several years and a broad range of needs. After Dad's fall and hospital stay, the team provided personal care and light housekeeping at home, helping him regain strength and independence. Veronica stood out from the start, delivering a level of care that encompassed the practical needs of running a home for a senior while also offering meaningful companionship. She helped with wake times, regular meals, gentle reminders to use a walker, take medications, and keep up with exercises. Her meticulous approach to cleanliness and sanitization raised the standard, making every day safer and more comfortable for Dad.

Even when Veronica wasn't available, other aides filled in with grace and competence, and the office staff were a steadying presence. The Office Manager, Alexus, earned praise for keeping families informed and for making thoughtful matches between Dad and caregivers. The web portal's care logs provided transparent, regular visit summaries that allowed family members to stay connected to Dad's daily routine even from a distance. These elements - caregiver consistency, attentive management, and clear communication - helped families feel confident in the care plan and the progress toward greater independence.

Transitions were made easier by certain caregivers who went above and beyond. Regina, in particular, received heartfelt thanks for guiding a difficult move from an assisted living facility back into a home setting after a back injury. Regina, along with supervisor Alexis, helped the client regain the ability to handle daily chores and routines, illustrating how Home Instead can support not just care tasks but the broader process of regaining autonomy. For other families, Elizabeth and Nick helped determine what was needed and got the care going, with Arnulfo bringing warmth and attentiveness to his interactions with Dad. Across evolving needs, the team aimed to ensure that the right services were in place when they were needed most.

Across multiple reviews, the care managers themselves were praised for responsiveness and reliability. Some families highlighted the comfort of having caregivers who are not only capable but also personable and easy to connect with. For the mother who appreciated consistent companionship, the pair of caregivers Helen and Irma became favorites, noted for being timely, friendly, accommodating, and capable of making daily routines feel engaging. A client who has been with Home Instead for years spoke highly of the ongoing relationship with a single caregiver, who also cares for a pet and escorts them to appointments or outings, underscoring the value of trust and continuity.

Stories from longer-term clients emphasize stability and ongoing personal connections. Jen helped lay a realistic foundation for care, mapping out gaps and highlighting what additional support would close them. Velma's long-time nighttime care, followed by Sue's days, Addie's daytime presence, and Sheryl's resourcefulness - these caregivers formed a dependable, extended "family" around the client, enabling projects that felt beyond reach and turning routine tasks into manageable, even enjoyable, experiences. A particular client noted that their current care manager Nick has excelled at scheduling fill-ins and answering questions, reinforcing the sense that Home Instead lives by its motto: your care feels personal and tailored.

Other testimonials extend the same thread of personal impact across different family members. One reviewer lauded Ireenii Irvin for taking their mother out, running errands, cooking, and managing appointments - "truly lucky" to have found such devotion. Michelle's energy and competence were described as both highly skilled and uplifting, with flexibility to adapt hours and routines as needed. Sharon's kindness and willingness to go the extra mile helped smooth a difficult period for her clients, while the caregiver team's ability to be punctual, communicative, and profoundly caring repeatedly emerged as a hallmark of the service.

Individual stories also highlighted the depth of connection that can develop over time. A client recovering at home after hospitalization expressed renewed confidence and independence, thanks to a caregiver who became more like a lifelong friend. Another testimonial celebrated the warmth and humor of Addie, the sense of safety in being well cared for, and the ability to continue life at home with dignity. The relationships were not only about tasks completed but also about emotional support, practical companionship, and the reassurance that help is readily available when needed.

In sum, these experiences converge on a clear picture: Home Instead is valued for attentive, reliable care that respects dignity, fosters independence, and fosters meaningful human connection. Families repeatedly note the importance of careful caregiver matching, transparent communication, and the steady presence of capable professionals who can handle medical reminders, mobility needs, household tasks, and social companionship with equal care. Whether returning home after a hospital stay, navigating complex health issues, or simply sustaining daily life at home, the reviewers express heartfelt gratitude and a readiness to turn to Home Instead again for future needs.

This part of Sacramento, California, offers a convenient and diverse array of amenities for senior living. With several cafes like Dutch Bros Coffee and Temple Coffee Roasters nearby, seniors can enjoy socializing over a cup of coffee. There are also pharmacies such as Walgreens and Rite Aid within close proximity for easy access to medications. In terms of dining options, there are fast-food chains like McDonald's and In-N-Out Burger, as well as restaurants like Jack's Urban Eats for more variety. Additionally, there are several physicians' offices in the area, including eye care specialists and dermatologists, ensuring that healthcare needs can be easily addressed. For outdoor recreation, there are parks like Oak Meadow Park and Glenbrook Park nearby for leisurely strolls. With theaters and places of worship also in the vicinity, seniors can enjoy entertainment and spiritual fulfillment. The location is conveniently situated near transportation options such as the Amtrak Sacramento Valley Station for ease of travel. Overall, this part of Sacramento provides a well-rounded and accessible environment for senior residents to enjoy a comfortable lifestyle.

Cafes

• Dutch Bros Coffee (0.2 miles)
• Tupelo Coffee House (1.8 miles)
• Temple Coffee (2.2 miles)
• Chocolate Fish Coffee Roasters (2.5 miles)
• Dutch Bros Coffee (3.1 miles)
• Starbucks (3.2 miles)
• Temple Coffee Roasters (3.5 miles)

Pharmacies

• Walgreens (0.5 miles)
• Rite Aid (0.8 miles)
• Kaiser Pharmacy (0.9 miles)
• CVS Pharmacy (1.1 miles)
• Save Mart Supermarkets (1.3 miles)
• Kaiser Morse Pharmacy (1.5 miles)
• Rite Aid (1.9 miles)

Restaurants

• In-N-Out Burger (0.6 miles)
• Leatherby's Family Creamery (0.6 miles)
• McDonald's (1.2 miles)
• Jack's Urban Eats (1.2 miles)
• Gordito Burrito - La Riviera (2.3 miles)
• McDonald's (2.3 miles)
• McDonald's (2.4 miles)

Physicians

• Eye Designs Optometry - Arden (0.9 miles)
• Griffin & Reed Eye Care (1.2 miles)
• Diagnostic Radiological Imaging (1.2 miles)
• Sacramento Eye Consultants (1.3 miles)
• Joseph R Coscia (1.3 miles)
• Dermatology Consultants of Sacramento (1.5 miles)
• Sacramento Heart & Vascular Medical Associates (1.5 miles)

Parks

• Oak Meadow Park (1.9 miles)
• Glenbrook Park (2.6 miles)
• Sutter's Landing Park (2.6 miles)
• McKinley Park (2.6 miles)
• Sutter's Landing Dog Park (2.7 miles)
• Kobe’s Bark Path (3.5 miles)
• Riverfront Promenade (4 miles)

Theaters

• Country Club Cinema (2.3 miles)

Hospitals

• Greater Sacramento Surgery Center (2.4 miles)
• Sutter Center for Psychiatry (2.8 miles)
• Walnut Whitney (4.6 miles)

Places of Worship

• St Francis of Assisi (3.2 miles)
• Slavic SDA Church (4 miles)

Transportation

• Amtrak Sacramento Valley Station (4.6 miles)