ApexCare Home Care in Sacramento, CA

Pros

• The organization is fantastic.
• They helped care for a family member for years, adapting to needs with incredible care and flexibility.
• They allowed independence for as long as possible.
• They are incredibly responsive, communicative, and professional.
• They provide 24-hour availability and promptly discuss schedule changes.
• APEX has been a blessing to families and is highly recommended.
• ApexCare is an outstanding company with knowledgeable employees.
• They ensure clients get exactly what they want and need.
• The caregiving service is excellent, with outstanding caregivers.
• ApexCare is compassionate, honest, and committed to customers.
• The staff is friendly and professional, with great communication and accessibility.
• Their services enable families to keep loved ones at home with peace of mind.

Cons

• They described the company as completely disorganized, unable to keep client information organized enough to know what they were doing.
• One caregiver left a Bic lighter on the bed, and a complaint was made against the reviewer, likely to deflect attention.
• They described the experience as not a great one.
• They felt the agency was not honest or straightforward, and noted that Siew was extremely rude.
• They observed that only one of four caregivers was satisfactory and advised installing an in-home camera.

Review

ApexCare Home Care in Sacramento is best suited for families that want robust in-home support to help an aging loved one stay at home, with a strong emphasis on responsiveness, flexibility, and compassionate care. This community works well for seniors who need daily assistance - medication reminders, light housekeeping, meals, and safety checks - paired with reliable 24/7 communication to coordinate changes in schedules or care needs. It is especially appropriate for clients who value a team-based approach, quick caregiver substitutions when a shift is short-staffed, and coordination with hospitals or discharge planners to ensure smooth transitions back home. For families prioritizing warmth, continuity of care, and hands-on support without pursuing skilled nursing, ApexCare delivers a favorable fit.

Those who should consider alternatives include families seeking rigorous clinical nursing oversight or highly structured, tightly regulated care plans. Some reviewers point to disorganization or inconsistent caregiver performance, which can be challenging for patients needing uniform bedside routines or highly predictable staffing. A few accounts mention safety incidents or less-than-ideal experiences with certain aides, underscoring a risk tolerance concern for households that demand near-perfect consistency. In short, if the core need is advanced medical management, highly standardized caregiver assignment, or zero-tolerance for variability, other providers may offer greater reassurance.

The strongest positives - 24/7 availability, rapid responsiveness, and a culture of flexibility - often offset the main drawbacks in practical terms. Families repeatedly praise the office team for keeping lines open around the clock and for adjusting schedules promptly, which reduces the stress of last-minute changes. The ability to source substitute caregivers quickly preserves continuity of care and minimizes gaps, a critical factor for aging-in-place plans. Care teams described as knowledgeable, compassionate, and attentive help create meaningful bonds with clients, translating into reliable companionship and dependable daily support. In this light, the benefits cumulate into genuine peace of mind for anxious relatives.

Equally important are the indirect strengths that shape daily life for clients and their families. The organization's approach to matching clients with compatible caregivers - along with proactive problem-solving when conflicts arise - generates stability even when plans shift. Many reviewers highlight strong communication from both management and frontline staff, along with a demonstrated willingness to adjust to family requests and evolving care needs. The ability to extend services across weekends and after-hours, plus the experience of working with hospitals or other facilities, reinforces a practical, real-world value that families rely on during difficult transitions.

Still, several recurring concerns merit careful consideration. Disorganization in maintaining client information, and uneven caregiver fit, appear in a minority of reviews and cannot be dismissed. Independent incidents - ranging from a single caregiver mishap to a caregiver's inappropriate conduct - serve as reminders that not all aides will be equally aligned with a given client's preferences or safety expectations. The pricing, described as not "cheap," should be weighed against the quality of personalized attention and the availability of round-the-clock coverage. These factors mean families should enter with clear expectations, established oversight, and a plan to address gaps if they arise.

In closing, ApexCare represents a practical, capable option for families prioritizing adaptive, compassionate in-home support and strong office accessibility. The service model works best when a clear care plan is paired with a dedicated coordinator, written caregiver preferences, and a reality-tested approach to variability - paired with a willingness to switch caregivers when fit is lacking. For households seeking trustworthy companionship, dependable daily assistance, and a responsive team that can ride out scheduling shocks, ApexCare is worth serious consideration. Those needing high-level medical nursing or ultra-rigid process control should evaluate alternatives with a firmer emphasis on clinical oversight and consistency.

This part of Sacramento, California, offers a variety of amenities and services that would be beneficial for senior living. With several cafes and restaurants within close proximity, residents have easy access to dining options. Additionally, there are multiple pharmacies and physicians' offices nearby for convenient healthcare needs. The area also boasts several parks for recreational activities and relaxation. For entertainment, there is a cinema within a short distance. In terms of medical facilities, there are hospitals and specialized centers in the vicinity. Places of worship provide opportunities for spiritual fulfillment. Transportation is easily accessible with the Amtrak station nearby. Overall, this part of Sacramento offers a well-rounded community with convenient resources for seniors looking to reside in the area.

Cafes

• Dutch Bros Coffee (0.2 miles)
• Tupelo Coffee House (1.8 miles)
• Temple Coffee (2.2 miles)
• Chocolate Fish Coffee Roasters (2.5 miles)
• Dutch Bros Coffee (3.1 miles)
• Starbucks (3.2 miles)
• Temple Coffee Roasters (3.5 miles)

Pharmacies

• Walgreens (0.5 miles)
• Rite Aid (0.8 miles)
• Kaiser Pharmacy (0.9 miles)
• CVS Pharmacy (1.1 miles)
• Save Mart Supermarkets (1.3 miles)
• Kaiser Morse Pharmacy (1.5 miles)
• Rite Aid (1.9 miles)

Restaurants

• In-N-Out Burger (0.6 miles)
• Leatherby's Family Creamery (0.6 miles)
• McDonald's (1.2 miles)
• Jack's Urban Eats (1.2 miles)
• Gordito Burrito - La Riviera (2.3 miles)
• McDonald's (2.3 miles)
• McDonald's (2.4 miles)

Physicians

• Eye Designs Optometry - Arden (0.9 miles)
• Griffin & Reed Eye Care (1.2 miles)
• Diagnostic Radiological Imaging (1.2 miles)
• Sacramento Eye Consultants (1.3 miles)
• Joseph R Coscia (1.3 miles)
• Dermatology Consultants of Sacramento (1.5 miles)
• Sacramento Heart & Vascular Medical Associates (1.5 miles)

Parks

• Oak Meadow Park (1.9 miles)
• Glenbrook Park (2.6 miles)
• Sutter's Landing Park (2.6 miles)
• McKinley Park (2.6 miles)
• Sutter's Landing Dog Park (2.7 miles)
• Kobe’s Bark Path (3.5 miles)
• Riverfront Promenade (4 miles)

Theaters

• Country Club Cinema (2.3 miles)

Hospitals

• Greater Sacramento Surgery Center (2.4 miles)
• Sutter Center for Psychiatry (2.8 miles)
• Walnut Whitney (4.6 miles)

Places of Worship

• St Francis of Assisi (3.2 miles)
• Slavic SDA Church (4 miles)

Transportation

• Amtrak Sacramento Valley Station (4.6 miles)