ApexCare Home Care

Pros

• Support For Home was very helpful to the reviewer and took great care of their Mom.
• The organization was found to be very helpful by the reviewer.
• Jeff from the agency was considered a great person to work with.

Cons

• The reviewer wasn't too impressed with Support For Home and had better experiences with other agencies.
• The agency is not considered honest or straightforward by the reviewer, and Siew specifically was extremely rude.
• The insurance setup led the reviewer to not choose Support For Home, despite finding them helpful.
• The reviewer mentions that they had to go through multiple caregivers before finding the right one, which implies some dissatisfaction with the initial caregivers provided by the agency.

Review

In the realm of in-home care services, Support For Home has received a mixed bag of reviews that reflect varied experiences among clients and their families. While some appreciate the agency's commitment to caregiving, others have encountered challenges that have led them to seek alternatives. The complexities of these reviews reveal a nuanced landscape where individual preferences and circumstances play a significant role in shaping one?s experience with care providers.

One reviewer specifically commended Support For Home for being responsible and attentive in their care of her mother, despite her parent's initial reluctance to engage with the service. This acknowledgment highlights a key aspect of home care ? trust and rapport building between caregivers, clients, and families. The fact that this reviewer found value in their services speaks volumes about the dedication of certain staff members who strive to provide quality support amidst family dynamics that can sometimes complicate decision-making.

Conversely, another review painted a starkly different picture. This client expressed disappointment with the agency's level of compassion and timeliness compared to other agencies they had worked with. Their frustrations were further exacerbated by an unpleasant encounter with a staff member named Siew, whose rudeness made the reviewer feel unwelcome and deterred them from returning to the agency altogether. This negative interaction raises important questions about employee behavior within caregiving environments and how it can significantly impact client satisfaction. It underscores that while one might find excellent caregivers within an agency, interactions with office staff or managers can equally shape overall experiences.

In contrast to these criticisms, another reviewer reported positive experiences with Support For Home but ultimately chose not to proceed with their services due to insurance-related issues. The commenter praised Jeff from the agency as a pleasant person to work with; such commendations highlight that there are genuine efforts made by some individuals within the organization who care deeply about providing quality assistance. It serves as a reminder that personal connections often influence decisions greatly when selecting home care providers.

Another mixed review recognized that while finding suitable caregivers took time?having gone through several before settling on one?the overall performance was satisfactory for basic needs like housekeeping and cooking. Such feedback emphasizes the common expectation in home care scenarios: family members often need patience during this transition period as they search for caregivers who resonate well with their specific situations or loved ones? needs. The reviewer acknowledged that having arrived at an agreeable solution reflected typical experiences within such agencies where caregiver-client compatibility plays an essential role.

Overall, Support For Home presents an interesting case study in client satisfaction within home care services. Positive interactions underscore moments where caregivers truly shine in delivering compassionate assistance; however, negative encounters reflect areas needing improvement, particularly concerning customer service responsiveness and staff demeanor. This duality presents potential clients with valuable insights into what could await them should they choose this agency over others?whether they will thrive under supportive relationships or become disillusioned by miscommunication or unprofessionalism.

Ultimately, these reviews exemplify how critical it is for agencies to cultivate skilled personnel not only in direct caregiving roles but also throughout organizational structures?including those interfacing directly with clients?and foster consistency across all levels of patient interaction. As families navigate challenging times surrounding elderly care or health crises, organizations must remain agile enough to adapt based on feedback while ensuring every client feels welcome and cared for consistently across various aspects of service delivery.

This part of Sacramento, California, offers a variety of amenities and services that would be beneficial for senior living. With several cafes and restaurants within close proximity, residents have easy access to dining options. Additionally, there are multiple pharmacies and physicians' offices nearby for convenient healthcare needs. The area also boasts several parks for recreational activities and relaxation. For entertainment, there is a cinema within a short distance. In terms of medical facilities, there are hospitals and specialized centers in the vicinity. Places of worship provide opportunities for spiritual fulfillment. Transportation is easily accessible with the Amtrak station nearby. Overall, this part of Sacramento offers a well-rounded community with convenient resources for seniors looking to reside in the area.

Cafes

• Dutch Bros Coffee (0.2 miles)
• Tupelo Coffee House (1.8 miles)
• Temple Coffee (2.2 miles)
• Chocolate Fish Coffee Roasters (2.5 miles)
• Dutch Bros Coffee (3.1 miles)
• Starbucks (3.2 miles)
• Temple Coffee Roasters (3.5 miles)

Pharmacies

• Walgreens (0.5 miles)
• Rite Aid (0.8 miles)
• Kaiser Pharmacy (0.9 miles)
• CVS Pharmacy (1.1 miles)
• Save Mart Supermarkets (1.3 miles)
• Kaiser Morse Pharmacy (1.5 miles)
• Rite Aid (1.9 miles)

Restaurants

• In-N-Out Burger (0.6 miles)
• Leatherby's Family Creamery (0.6 miles)
• McDonald's (1.2 miles)
• Jack's Urban Eats (1.2 miles)
• Gordito Burrito - La Riviera (2.3 miles)
• McDonald's (2.3 miles)
• McDonald's (2.4 miles)

Physicians

• Eye Designs Optometry - Arden (0.9 miles)
• Griffin & Reed Eye Care (1.2 miles)
• Diagnostic Radiological Imaging (1.2 miles)
• Sacramento Eye Consultants (1.3 miles)
• Joseph R Coscia (1.3 miles)
• Dermatology Consultants of Sacramento (1.5 miles)
• Sacramento Heart & Vascular Medical Associates (1.5 miles)

Parks

• Oak Meadow Park (1.9 miles)
• Glenbrook Park (2.6 miles)
• Sutter's Landing Park (2.6 miles)
• McKinley Park (2.6 miles)
• Sutter's Landing Dog Park (2.7 miles)
• Kobe’s Bark Path (3.5 miles)
• Riverfront Promenade (4 miles)

Theaters

• Country Club Cinema (2.3 miles)

Hospitals

• Greater Sacramento Surgery Center (2.4 miles)
• Sutter Center for Psychiatry (2.8 miles)
• Walnut Whitney (4.6 miles)

Places of Worship

• St Francis of Assisi (3.2 miles)
• Slavic SDA Church (4 miles)

Transportation

• Amtrak Sacramento Valley Station (4.6 miles)