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2.5 from 95 reviews
5 stars
25
4 stars
10
3 stars
2
2 stars
5
1 stars
53
Overall Review of Woodland Care Center
caveat10 reviews mention this
Call button response raises concern
Several residents and families report slow or missed responses after pressing call buttons.
A recurring complaint is that help takes too long to arrive after residents use call buttons, including instances where requests go unmet for extended periods. Some reviewers also describe difficulties reaching staff by phone and frustration with unclear communication from the nursing station. There are also accounts of medication delays tied to these response times.
caveat11 reviews mention this
Care and medication management questioned
Multiple reviews raise serious questions about day-to-day care and medication follow-through.
Several reviews describe problems such as missed or delayed medications, including antibiotics and pain meds, and concerns that medication records were not properly maintained. Other families report neglect-related outcomes such as soiled diapers left for hours, lack of timely restroom assistance, and infections they attribute to inadequate care. A few reviewers also mention discharge or coordination issues when they felt medical needs were not met.
common20 reviews mention this
Staff compassion is a bright spot
Many reviewers praise caregivers for being compassionate and attentive to residents.
Even among critical reviews, a noticeable theme is that many individual nurses and caregivers are described as kind, professional, and dedicated. Several families specifically say staff took time to provide comfort, listen to concerns, and help residents feel cared for, including during rehab and recovery periods. Reviewers also mention frequent positive interactions with social workers and front-desk staff, alongside examples of accommodating visitation and support for families.
caveat8 reviews mention this
Food quality is mixed
Dining experiences vary, with some families describing poor food and delays.
While some reviews describe food as acceptable or even better-than-expected, others call it disgusting, cheap, or unappetizing. A few reviewers connect nutrition problems to health outcomes, including dehydration and malnutrition, while others mention that meals were late or not served as scheduled. There are also comments about diet changes being refused, even when families asked for adjustments.
caveat9 reviews mention this
Facilities and cleanliness reviews diverge
Cleanliness and upkeep are described inconsistently across reviews.
Some families say the facility is clean and well maintained, and a few specifically praise cleanliness of rooms and the overall environment. Other reviewers paint a different picture, describing unpleasant odors, dirty rooms, and items left behind or not cleaned properly. Even where staff are praised, there are criticisms about rundown condition and hygiene-related issues tied to resident comfort.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
21 resident community capacity
Types of Care
Assisted Living
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Guasts at mealtime
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Resident parking
Security gate
Telephone
Wi-Fi/high-speed internet available
Transportation
Burbank-Glendale-Pasadena (12 miles away)
Los Angeles International (20 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Languages Spoken
English
Spanish
Tagalog
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.4 miles)
CVS Pharmacy (0.9 miles)
Walgreens (1.1 miles)
CVS Pharmacy (1.5 miles)
Walgreens (1.6 miles)
CVS Pharmacy (1.7 miles)
CVS Pharmacy (2 miles)
Restaurants
Wendy's (0.4 miles)
Vinh Loi Tofu (1.3 miles)
McDonald's (1.6 miles)
McDonald's (1.7 miles)
Brent's Delicatessen & Restaurant (2 miles)
Chick-Fil-A (2.1 miles)
In-N-Out Burger (2.2 miles)
Cafes
Winnetka Bowl (0.8 miles)
Porto's Bakery & Cafe (2.4 miles)
Starbucks (2.5 miles)
Starbucks (3 miles)
Starbucks (3.3 miles)
Starbucks (3.6 miles)
Starbucks (3.7 miles)
Physicians
UCLA Health Woodland Hills (2.7 miles)
Evan Bachner Evan J Bachner MD (3.9 miles)
Center For Orthopaedic Specialists (3.9 miles)
Liberty Pacific Advanced Imaging | West Hills (3.9 miles)
Providence Medical Institute West Hills OB-GYN (4 miles)
Southern California Orthopedic Institute (5.7 miles)
Mid-Valley Comprehensive Health Center (6.4 miles)
Woodland Care Center on seniors.fyi includes 7 photos including images showing interior, dining, landscaping, building, parking, tree, physical therapy, rehabilitation, and more.
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Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
The article examines the complexities of assisted living for individuals with disabilities, emphasizing the need for tailored care solutions that enhance quality of life and social inclusion, while addressing financial challenges and advocating for community integration. It discusses various housing options, the importance of financial assistance through public benefits, and highlights trends towards integrated and technology-driven solutions in disability-focused housing.
Exercise Equipment, Gym, Rehabilitation, and Physical Therapy
Healthcare and Hallway
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