Redwood Acres Residential Home

1728 Redwood Avenue, Redwood City, CA 94061

For more information about senior living options: (844) 490-3973

4.1 from 22 reviews
5 stars
12
4 stars
4
3 stars
4
2 stars
0
1 stars
2

Assisted Living Board and Care Home

Overall Review of Redwood Acres Residential Home

Pros

  • pro Brookdale Redwood City is a friendly place to live with a beautifully landscaped courtyard and welcoming residents.
  • pro The staff are kind and genuinely care for the residents, making them feel safe and valued.
  • pro The food is very good, with some reviewers calling it the best among the five senior communities they visited.
  • pro The activities program is engaging, and the activities director is responsive to requests.
  • pro The swimming pool, gym, and garden are a blessing for residents.
  • pro Safety protocols during the COVID pandemic were implemented with fidelity, resulting in minimal positive cases.
  • pro The team, including Omid, Jessica, Grace, and others, is patient, professional, and helpful.
  • pro Families and residents appreciate the personal touch and the staff's willingness to tailor care to needs.
  • pro Brookdale Redwood City fosters a sense of harmony, with residents looking after each other.

Cons

  • pro The reviews describe Brookdale Redwood City as having a toxic work environment and mistreatment of residents.
  • pro Brookdale Redwood City is not vegetarian-friendly.
  • pro Rent at Brookdale Redwood City increases significantly every year.
  • pro One review states the dining room was reduced to build offices for directors, while executives earn six-figure salaries, implying misallocation of funds.
  • pro The company is described as financially unhealthy, having lost hundreds of millions and carrying large debt, potentially prioritizing its balance sheet over residents' well-being.
  • pro A tour reportedly found mold in the bathroom and water damage in the refrigerator.
  • pro High staff turnover due to low pay is said to negatively affect resident care.

Review

Brookdale Redwood City emerges from these reviews as a community with real heart and a strong sense of place. Across many accounts, the environment inside and around the facility is described as welcoming and well-kept, with beautifully landscaped courtyards that invite daily strolls and informal gatherings. Residents and families often say they miss the place after leaving, underscoring the emotional attachment many feel. The positive tone centers on safety, friendly staff, purposeful programs, and a lifestyle that allows people to enjoy independence without bearing the full burden of cooking, cleaning, or upkeep. Yet, there is also a candid undercurrent from some reviewers who warn that the work environment for staff can be toxic and that residents may be treated poorly by certain staff members. Those voices remind readers that even well-loved communities must continually address internal challenges and strive to do better.

Safety and compassionate care stand out in several of the strongest endorsements. In particular, Brookdale Redwood City is praised for implementing safety protocols with fidelity during the COVID era, keeping positive cases to a minimum, and facilitating vaccinations. Families credit administration and frontline staff for their steady guidance and transparent communication about safety procedures. The activities team is repeatedly celebrated for creativity and dedication, especially when conditions required door-to-door activities or strict county-guided protocols. Individual staff members receive specific praise: Omid is highlighted for professionalism and kindness; Jessica is recognized for her leadership in activities; and Grace - the director - receives frequent compliments for clear, reassuring communication and steadfast adherence to safety. Taken together, these elements build an image of a community that prioritizes residents' physical well-being and mental engagement during challenging times.

When it comes to daily life, Brookdale Redwood City is frequently described as a place of comfort, opportunity, and social connection. The campus amenities - a pool, a gym, a garden, and a broad array of programs - provide meaningful outlets for exercise, education, and companionship. The courtyard becomes a beloved gathering spot for residents to walk, chat, and enjoy good weather. Food is a recurring highlight for many reviewers, with some grading the meals as among the best they've experienced in similar communities and appreciating the relief of having meals prepared and served by staff. The prospect of not having to cook or clean is a particular relief for many residents, freeing time for socializing and pursuing favorite activities. There are, however, some caveats: one reviewer notes that the facility is not vegetarian-friendly and that cooking in a room without a dishwasher or garbage disposal can be challenging. Another family emphasizes that while the overall experience is positive, the housing space itself may not be the most up-to-date.

Care for individual needs and family involvement are described as central strengths in many accounts. For example, a mom with a seizure disorder found Brookdale's staff willing to listen and adapt a care plan that connected the Director and healthcare team in a coordinated effort. The result, according to the reviewer, is a setting where the mother feels safe, has friends, and participates in activities - a combination families widely value when evaluating senior living options. Independent living arrangements have been praised for offering autonomy while still benefiting from a supportive network. One reviewer highlights the independent living experience for their mother over two years, with staff who genuinely care and an activities director who is responsive to requests. This theme - combining personal dignity, social engagement, and medical support - repeats across multiple stories and lends a sense of trust to Brookdale Redwood City in the eyes of many families.

Not all feedback is uniformly positive, and several reviews present substantial caveats. Rent increases year after year are noted by some, raising concerns about long-term affordability even as services and programs remain attractive. A particularly alarming tour experience documents mold in a bathroom and significant water damage in a refrigerator, raising questions about maintenance quality. One reviewer describes a broader corporate critique, warning that Brookdale as a company has faced substantial debt and that executives may earn large salaries while frontline workers are underpaid, contributing to high turnover and potentially affecting resident care. A separate claim contends that part of the dining room has been repurposed to create office space for many directors, an observation that can feel disheartening to residents and families who value a robust, resident-centered dining environment. Taken together, these concerns point to a stark reality: while Brookdale Redwood City can be a wonderful home, questions about economics, upkeep, and staffing stability deserve careful scrutiny from anyone considering a move.

The stories also emphasize the human element at the core of aging well. The supportive, approachable demeanor of front desk staff, kitchen crews, and activity teams shines through in many reviews, reinforcing a sense that residents are known and cared for as individuals. Families appreciate how staff members and administrators go out of their way to celebrate holidays and special occasions, sometimes with small but meaningful touches like festive decorations, personalized goody bags, or special meals. There is pride in how residents look out for one another, suggesting a community where neighbors become friends and care for each other's well-being. For many people choosing a retirement setting, this combination of warmth, social opportunity, and accessible care represents a powerful reason to consider Brookdale Redwood City.

In the end, Brookdale Redwood City appears to be a nuanced blend of strengths and tensions. The facility can offer a peaceful, healthy retirement with responsive, compassionate staff, a lively schedule of activities, and robust safety protocols that provide real peace of mind. At the same time, prospective residents and their families should approach with due diligence: confirm current dietary options, understand all ongoing costs and how they may rise, inspect living spaces for upkeep, and inquire about staff retention and turnover, especially in the roles most central to daily life. Hearing from multiple departments and perhaps visiting on a few different days can help capture a fuller picture. For many, the verdict is that this is a community with much to offer and a genuine potential to become home, provided questions are addressed and expectations aligned with what Brookdale Redwood City can realistically deliver.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Francisco International (13 miles away) San Francisco International (13 miles away)
  • Metropolitan Oakland International (18 miles away) Metropolitan Oakland International (18 miles away)
  • San Jose International (18 miles away) San Jose International (18 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Redwood Acres Residential Home is a warm and welcoming assisted living community located in the picturesque city of Redwood City, CA. Our facility provides a comfortable and supportive environment for individuals in need of board and care services.

At Redwood Acres Residential Home, we strive to create a home-like atmosphere where residents can feel at ease. Our spacious and fully furnished accommodations ensure that each resident has a private and cozy space to call their own. Additionally, our beautiful garden and outdoor spaces provide opportunities for relaxation and enjoyment of nature.

We understand the importance of maintaining a clean and organized living environment, which is why we offer housekeeping services to our residents. Our dedicated staff takes care of all the cleaning duties, allowing residents to focus on other aspects of their life.

To assist with the transition into our community, we provide move-in coordination services, ensuring that everything runs smoothly during this time. We also offer amenities such as telephone access and Wi-Fi/high-speed internet, enabling residents to stay connected with friends and family.

The well-being of our residents is our top priority, which is why we offer comprehensive care services. Our staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident's medical needs are met. Those with diabetes will find comfort knowing that we offer specialized diet plans.

Delicious meals are prepared by our skilled culinary team while taking into account any special dietary restrictions. Residents can enjoy their meals in our inviting dining room while socializing with fellow residents.

Engaging in enjoyable activities is an important part of maintaining an active lifestyle. That's why we schedule daily activities for our residents to participate in based on their interests and abilities.

Located conveniently in Redwood City, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options (including medical transportation), and hospitals nearby. This ensures that residents have easy access to amenities outside the community.

At Redwood Acres Residential Home, residents can experience a comfortable and fulfilling assisted living lifestyle. Our caring staff and comprehensive services aim to enhance the well-being of each individual in our community.

Nearby Places of Interest

Parks

  • Magical Bridge Playground (0.3 miles)
  • Red Morton Community Park (0.4 miles)
  • Edgewood County Park (2.4 miles)
  • Burton Park (2.5 miles)
  • Highlands Park (2.8 miles)
  • Crestview Park (2.9 miles)
  • Marlin Park (4.4 miles)

Pharmacies

  • Rite Aid (0.3 miles)
  • CVS Pharmacy (1.3 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (2.2 miles)
  • Walgreens (3 miles)
  • CVS Pharmacy (3.1 miles)
  • CVS Pharmacy (3.6 miles)

Physicians

  • Redwood City Women's Health Center (1.3 miles)
  • California Skin Institute (1.4 miles)
  • Kaiser RWC Birch Building (1.6 miles)
  • Menlo Medical Clinic in Menlo Park - 1300 Crane (2.8 miles)
  • Menlo Park Psychiatry & Sleep Medicine, Alex Dimitriu, MD (2.8 miles)
  • CCRM Fertility of San Francisco (3.1 miles)
  • Urology: San Carlos Center: Palo Alto Medical Foundation (3.6 miles)

Transportation

  • Redwood City Caltrain Station (1.4 miles)
  • San Carlos Airport Control Tower (3.1 miles)
  • San Carlos Airport (SQL) (3.5 miles)
  • Hillsdale Station (6 miles)
  • Mountain View Caltrain Station (10.1 miles)

Cafes

  • Starbucks (1.4 miles)
  • Philz Coffee (1.5 miles)
  • Coffeebar (1.5 miles)
  • Starbucks (2.9 miles)
  • Verve Coffee Roasters (4.3 miles)
  • Café Venetia (4.4 miles)
  • HanaHaus (4.4 miles)

Hospitals

  • Sequoia Hospital (1.4 miles)
  • Kaiser Permanente Redwood City Medical Center (1.7 miles)
  • Stanford Hospital (3.9 miles)
  • Stanford Health Care (4 miles)
  • Lucile Packard Children's Hospital (4 miles)
  • Hoover Pavilion (4.1 miles)
  • VA Medical Center-Menlo Park (4.2 miles)

Restaurants

  • In-N-Out Burger (1.7 miles)
  • Chick-Fil-A (1.9 miles)
  • The Village Bakery (2.7 miles)
  • In-N-Out Burger (3.4 miles)
  • Bazille (3.9 miles)
  • True Food Kitchen (3.9 miles)
  • Shake Shack (4 miles)

Theaters

  • Cinepolis San Mateo (6.1 miles)
  • ShowPlace ICON at San Antonio Centre (8.1 miles)

Frequently Asked Questions

Where is Redwood Acres Residential Home?

Nearby Communities

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