Clm Care Home

Pros

• The Ark in Redwood City, CA, provided excellent care for the reviewer's father, highlighting the compassion and competence of the staff, especially Val, who was described as a "medical angel."
• Families are grateful for the warm and supportive environment at The Ark, where residents enjoy great activities and nutritious meals.
• Michael, the owner of a nearby assisted living facility, is praised for his caring attitude and dedication to providing a family-like atmosphere for residents.
• The small and intimate setting of another facility is appreciated for its cleanliness and homey feel, with friendly staff and positive interactions among residents.
• Marinela’s CLM Care Home is recognized for its familiarity with VA benefits and personalized support in navigating paperwork, ensuring high-quality care tailored to individual needs.
• Residents can participate in engaging activities, enjoy beautiful outdoor spaces with fruit trees and flowers, and receive dedicated attention from staff who prioritize their well-being.

Cons

• Concern for Safety: Residents have been seen wandering off without staff awareness, raising concerns about the facility's ability to supervise its clients effectively.
• Unhygienic Conditions: The kitchen and bathrooms were reported as dirty, with mold in the shower and unkempt cabinets, indicating a lack of proper maintenance.
• Poor Staff Communication: A staff member reportedly had limited English proficiency, which could hinder effective communication and assistance during emergencies.
• Inappropriate Treatment of Property: The facility was accused of placing unwanted items and junk in the yard of a resident, showing disregard for their living environment.
• Lack of Support for Residents' Needs: Some reviews mentioned residents being neglected or not receiving adequate help when needed, suggesting a failure in providing appropriate care and attention.

Review

The reviews for various assisted living facilities in Redwood City, CA, paint a vivid picture of the experiences and sentiments shared by families and caregivers regarding their loved ones' care. Each facility elicits a range of feedback, highlighting the critical aspects of compassion, kindness, and competence versus serious concerns about safety, cleanliness, and overall responsiveness.

One standout establishment is The Ark, where many reviewers laud the genuine compassion exhibited by the staff. Families have reported significant positive impacts on their loved ones’ health recovery thanks to the empathetic approach taken by healthcare professionals like Bethany and Val. Reviewers noted how Val was particularly recognized as a "medical angel," showcasing expertise and leadership in patient care. With a warm atmosphere that includes various activities, nutritious meals, and a supportive community environment, many families expressed deep gratitude towards The Ark for taking exemplary care of their relatives. The facility's proximity to top medical centers adds another layer of appeal, making it convenient for families seeking comprehensive care options.

Conversely, some facilities are receiving starkly negative feedback due to severe lapses in care. Residents have alleged concerning instances where seniors were left unattended or were observed in distressing situations outside the premises. A troubling account detailed an incident involving an elderly man who required assistance but was reportedly neglected until a passerby intervened. Multiple accounts echoed similar sentiments about a lack of awareness from staff regarding resident safety—raising alarm bells about oversight at such facilities.

Other reviews highlighted cleanliness issues within certain establishments that prompted strong aversion. Descriptions included dirty kitchens filled with moldy showers and disorganized living spaces where cabinets failed to close properly due to neglect. Such conditions raise fundamental questions about hygiene standards that are non-negotiable in any caregiving setting—especially one dedicated to vulnerable populations like seniors requiring assisted living services.

In contrast, CLM Care Home received commendations for its intimate setting with attentive staffing ratios conducive to personalized care. Operating with only six residents allows for more tailored attention among clients while maintaining high standards of cleanliness—even amidst challenges related to affordability for many potential residents seeking higher-level support. Marinela Lim's commitment to each resident’s well-being through 24/7 supervision resonates positively among visitors who appreciate her spiritual nature alongside professional endeavors.

Marinela’s familiarity with VA benefits also stood out as an essential service feature; she offered guidance on navigating paperwork complexities associated with veteran-specific financial aid assisting families facing tight budgets due to fixed incomes from social security checks or retirement funds inadequate for covering fees independently without assistance programs kicking in promptly—a reality faced by countless families across America today amidst rising costs.

Overall, it's clear there’s no one-size-fits-all experience in assisted living environments—from heartwarming stories about compassionate interactions rooted deeply in community values at places like The Ark or CLM Care Home showcasing empathy-driven leadership—to disheartening realities confronted at other facilities best avoided due largely concerning negligence reflects both sides’ complexity surrounding this vital aspect of eldercare provision throughout Redwood City’s vibrant landscape dedicated toward aging population support services expected everywhere else nationwide too; leaving families grappling between hopefulness paired anxiety when possibilities intertwine meaningfully amid these divergent narratives they encounter regularly as they navigate through available options accordingly entrusted solely upon them ensuring optimal safeguarding throughout those remaining years ahead amongst loved ones needing extra help along every step taken onward moving forward gracefully together collectively still regardless wherever life may lead thereafter inevitably arriving eventually ultimately reaching each destination chosen wisely after all!

Parks

• Magical Bridge Playground (0.3 miles)
• Red Morton Community Park (0.4 miles)
• Edgewood County Park (2.4 miles)
• Burton Park (2.5 miles)
• Highlands Park (2.8 miles)
• Crestview Park (3 miles)
• Marlin Park (4.4 miles)

Pharmacies

• Rite Aid (0.4 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2.2 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.6 miles)

Transportation

• Redwood City Caltrain Station (1.4 miles)
• San Carlos Airport Control Tower (3.2 miles)
• San Carlos Airport (SQL) (3.5 miles)
• Hillsdale Station (6.1 miles)
• Mountain View Caltrain Station (10 miles)

Physicians

• Redwood City Women's Health Center (1.4 miles)
• California Skin Institute (1.4 miles)
• Kaiser RWC Birch Building (1.6 miles)
• Menlo Medical Clinic in Menlo Park - 1300 Crane (2.8 miles)
• Menlo Park Psychiatry & Sleep Medicine, Alex Dimitriu, MD (2.8 miles)
• CCRM Fertility of San Francisco (3.1 miles)
• Urology: San Carlos Center: Palo Alto Medical Foundation (3.6 miles)

Cafes

• Starbucks (1.4 miles)
• Philz Coffee (1.5 miles)
• Coffeebar (1.5 miles)
• Starbucks (2.8 miles)
• Verve Coffee Roasters (4.2 miles)
• Café Venetia (4.3 miles)
• HanaHaus (4.3 miles)

Hospitals

• Sequoia Hospital (1.5 miles)
• Kaiser Permanente Redwood City Medical Center (1.7 miles)
• Stanford Hospital (3.9 miles)
• Stanford Health Care (4 miles)
• Lucile Packard Children's Hospital (4 miles)
• Hoover Pavilion (4 miles)
• VA Medical Center-Menlo Park (4.1 miles)

Restaurants

• In-N-Out Burger (1.7 miles)
• Chick-Fil-A (1.9 miles)
• The Village Bakery (2.7 miles)
• In-N-Out Burger (3.5 miles)
• Bazille (3.9 miles)
• True Food Kitchen (3.9 miles)
• Shake Shack (4 miles)

Theaters

• Cinepolis San Mateo (6.2 miles)
• ShowPlace ICON at San Antonio Centre (8.1 miles)