Jolen Elderly Care Home

Pros

• Gordon Manor has been a godsend in every possible way for the family.
• The professional care and love at Gordon Manor are outstanding.
• Gordon Manor is extraordinary and far above other facilities.
• The staff consistently treats residents with genuine compassion and dignity.
• Residents receive frequent care, including regular diaper changes and continuous checks.
• Caregivers offer personal touches like hair combing, buttoning, blanket tucking, and gentle reassurance.
• A caregiver's commitment to dignity and respect is evident in daily interactions.
• Food is cut into small pieces so residents can feed themselves when able.
• There is abundant staff and inclusive activities that happen regularly.
• The overall care at Gordon Manor embodies love, compassion, and empathy.
• The staff were described as competent, dutiful, kind, helpful, and compassionate over a long period of care.

Cons

• Oakmont was described as the most dreadful experience.
• Oakmont's Google reviews were described as honest and awful.
• The reviewer stated their mom at Oakmont was locked in her room and left alone for hours, causing anxiety.
• Other facilities are said to lack the dignity and compassionate care that should be standard.

Review

Gordon Manor has stood out as an extraordinary constant in a difficult chapter for our family, and after a long journey with my mom and dementia, we can honestly say it has been a godsend in every possible way. If you're reading these words while searching for a place for a loved one, let this be a strong encouragement: this is the place where care, kindness, and genuine respect come together in a way that truly matters. If Gordon Manor happens to have a room available, take it - if you're waiting for a room, do what you can to get on the wait list, because the difference you'll experience is profound. The love, compassion, empathy, and care shown here become part of your family's memories with your loved one, and you will be grateful beyond words.

What sets Gordon Manor apart is the professional, heartfelt care that feels both thoughtful and effortless. The staff consistently deliver care that is heads and tails above what we've seen elsewhere, with a level of professionalism and warmth that captures your heart. The way they treat residents - with dignity, attention, and a steady, reliable presence - makes a meaningful impact every day. My mom's care was outstanding, and the sense I felt when walking through the doors was that we had found a place where she would be seen, respected, and cherished as she faced the challenges of dementia.

The contrast between Gordon Manor and other facilities could not be more striking. We came to Gordon Manor from Oakmont, and the experience could not have felt more different. Oakmont left us anxious and isolated, with memories of a mother who seemed locked away in her room for long stretches. In contrast, Gordon Manor is filled with genuine compassion and dignity given to residents in ways that are tangible and ongoing. It's the same care you wish for every day - diaper changes and bathroom trips attended to with regularity, and residents checked on constantly. The small, intimate acts - hair combing, sweaters being buttoned, blankets tucked in, and gentle touches to the head or shoulders - speak volumes about the level of respect and attention they shower on every person.

One moment stands out in my memory as emblematic of the staff's spirit. I overheard a caregiver tell my mom, in a moment of quiet, "I am treating you with dignity and respect because I too am an older woman." The kindness in that moment - unplanned, unprompted, and deeply personal - captured the essence of what Gordon Manor offers. The caregiver did not know I was listening, yet the sincerity and warmth of her words spoke to me about the culture of care here. It's the kind of care that happens whether a family member is present or not, the kind that makes every day meaningful rather than transactional.

Fueling all of this is practical, everyday care that makes life easier for residents and their families. Food is prepared with thought and care, with meals cut into small, manageable pieces so residents can feed themselves if they're able. There is an abundance of staff to attend to needs, and the activities offered are real, inclusive, and engaging - not something that only happens when a family member is watching. It's the combination of the "little things" and the more substantial care that creates a living environment where dignity and quality of life are prioritized.

I could go on at length about the many moments that affirmed my belief in Gordon Manor. The care staff are consistently competent, dutiful, kind, helpful, and compassionate. The overall atmosphere is one of warmth, respect, and active engagement - qualities that are often in short supply in other facilities. For my family, Gordon Manor became more than a care home; it became a place where my mother could live out her days with the respect and love she deserved. It's a profound relief to know she was in a setting where her needs were met with patience and humanity, every single day.

In looking back over the years, I am immeasurably grateful for the way Gordon Manor has supported our family. My mom spent the last seven years of her life there, as dementia slowly took its toll, and the staff's consistency, kindness, and competence never faltered. They were always there for her - and for us - as a steady source of care and comfort. The difference Gordon Manor made is not just in the routine of daily care, but in the sense of being seen, valued, and treated with true respect. It is, without hesitation, a place I would recommend to anyone seeking a home for a loved one who deserves to be treated with dignity and compassion.

If you are weighing options, allow this memory to guide you: Gordon Manor is extraordinary. The care, love, and humanity on display are the kind of gifts that families carry with them long after the days come and go. The waitlist may feel daunting, but the transformation you experience once your loved one is there makes every moment spent waiting worthwhile. For anyone facing the difficult path of Alzheimer's care, this is a sanctuary where your loved one can continue to live with the respect and warmth they deserve, and where families can find real peace in the knowledge that they are in good hands. Gordon Manor has captured our hearts, and we remain forever grateful.

This part of Redwood City, California offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. With several parks nearby such as Red Morton Community Park and Magical Bridge Playground, residents can enjoy outdoor activities and social gatherings. Access to pharmacies like Rite Aid and CVS Pharmacy ensures easy access to medication and healthcare needs. The proximity to transportation options such as the Redwood City Caltrain Station provides convenient travel opportunities for seniors. Additionally, the availability of reputable physicians, hospitals, and restaurants in the vicinity offer peace of mind in terms of healthcare and dining options. Overall, this area presents a well-rounded community with a mix of recreational facilities, essential services, and dining establishments suitable for senior living.

Parks

• Red Morton Community Park (0.1 miles)
• Magical Bridge Playground (0.3 miles)
• Burton Park (2.3 miles)
• Edgewood County Park (2.5 miles)
• Highlands Park (2.7 miles)
• Crestview Park (2.9 miles)
• Marlin Park (4.2 miles)

Pharmacies

• Rite Aid (0.6 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.5 miles)

Transportation

• Redwood City Caltrain Station (1.1 miles)
• San Carlos Airport Control Tower (2.9 miles)
• San Carlos Airport (SQL) (3.2 miles)
• Hillsdale Station (5.9 miles)
• Mountain View Caltrain Station (10.1 miles)

Cafes

• Starbucks (1.1 miles)
• Philz Coffee (1.2 miles)
• Coffeebar (1.2 miles)
• Starbucks (2.7 miles)
• Verve Coffee Roasters (4.3 miles)
• Café Venetia (4.3 miles)
• HanaHaus (4.4 miles)

Physicians

• California Skin Institute (1.1 miles)
• Kaiser RWC Birch Building (1.3 miles)
• Redwood City Women's Health Center (1.3 miles)
• Menlo Medical Clinic in Menlo Park - 1300 Crane (2.8 miles)
• Menlo Park Psychiatry & Sleep Medicine, Alex Dimitriu, MD (2.8 miles)
• CCRM Fertility of San Francisco (2.9 miles)
• Urology: San Carlos Center: Palo Alto Medical Foundation (3.4 miles)

Hospitals

• Sequoia Hospital (1.4 miles)
• Kaiser Permanente Redwood City Medical Center (1.4 miles)
• Stanford Hospital (4 miles)
• VA Medical Center-Menlo Park (4 miles)
• Lucile Packard Children's Hospital (4.1 miles)
• Stanford Health Care (4.1 miles)
• Hoover Pavilion (4.1 miles)

Restaurants

• In-N-Out Burger (1.4 miles)
• Chick-Fil-A (1.6 miles)
• The Village Bakery (3.1 miles)
• In-N-Out Burger (3.2 miles)
• True Food Kitchen (3.9 miles)
• Bazille (4 miles)
• Shake Shack (4 miles)

Theaters

• Cinepolis San Mateo (6 miles)
• ShowPlace ICON at San Antonio Centre (8.2 miles)