Home Instead Senior Care

Pros

• Kellie is amazing, patient, competent and knowledgeable.
• She is the perfect fit - respectful, kind, honest, flexible and understanding.
• Stay at Home Senior Care provides exceptional, personalized service that stands out from larger agencies.
• Kellie screens caregivers to ensure they are compassionate, reliable, and a good fit for loved ones.
• The caregivers from Stay at Home Senior Care are wonderful and genuinely caring.
• Kellie helps families navigate difficult times and find the right caregiver match, giving peace of mind.
• Staying at home is a strong desire for the elderly, and Stay at Home Senior Care makes that possible.
• Kellie and her team go above and beyond, being responsive, professional, and compassionate.
• The care during difficult times was dignified, loving, and supportive for the loved one.
• Kellie treats clients like family and is knowledgeable, caring, and dedicated.

Cons

• The bar these other companies set is tragically low.
• There were several from that company who were awful (for several reasons).
• In general, you're very lucky if you can get someone to respond in a timely and professional manner once, but don't count on that continuing.

Review

Stay at Home Senior Care, led by Kellie Guinto, comes through in every testimonial as a company that truly makes staying at home with dignity and comfort not only possible but thoughtfully supported. Across a wide range of situations - from dementia and immobility to end-of-life care and emergencies - the reviews consistently describe Kellie as patient, knowledgeable, compassionate, and relentlessly dependable. Several families highlight that Kellie's approach feels personal and attentive, almost as if they were working with a member of their own family rather than a distant service provider. The overarching message is clear: Kellie's leadership and Stay at Home Senior Care deliver care that is not just adequate, but genuinely transformative for both seniors and their loved ones.

A recurring thread in the praise is the value of a smaller, more intimate agency. Reviewers contrast Stay at Home Senior Care with larger organizations, noting that Kellie's model can offer highly personalized service that often lacks in bigger outfits. This smaller scale translates into careful caregiver matching, flexible scheduling, and a hands-on approach from Kellie herself. One reviewer emphasizes that Kellie has not only provided full-time and part-time solutions for aging parents but also personally worked hard to find a good fit for their loved ones. The result is a level of consistency and attention to individual needs that many families find missing elsewhere.

The care stories often center on dementia and the anxiety that can accompany it. In one extended account, a 90-year-old aunt with dementia and immobility faced acute anxiety and hyperventilation. Kellie responded with speed and compassion, arranging multiple caregivers and ultimately identifying a caregiver who could ease the aunt's distress. That caregiver remained with the family for years, underscoring Kellie's ability to pair a client with someone truly compatible. The reviewer also notes that, during a time when they were trying other providers as well, the Stay at Home caregivers were uniformly wonderful, a testament to Kellie's screening and her commitment to reliable, compassionate service.

Beyond matching, Kellie is described as respectful, kind, honest, flexible, and understanding - even on days when a loved one is having a particularly tough moment. There is a strong sense that Kellie doesn't just run a business, but treats clients the way she would want to be treated if she were in their shoes. This sense of familial care extends to the end of life; one family recounts how their grandmother's final days were filled with love, even when family members could not always be present. The implication is powerful: Kellie and her team bring not just practical support, but emotional presence that honors a senior's life and relationships.

There are also vivid examples of going above and beyond in moments of crisis. One account describes Kellie as someone you can count on to be there in the thick of it - she would appear at the patient's house at all hours and spend hours in the hospital ER with the caretaker and family, helping to navigate urgent needs. Another reviewer details a time when Kellie assembled a 24/7 care team quickly for a father deteriorating from cancer, ensuring that care continued seamlessly and with a consistent, empathetic presence. In these stories, Kellie's accessibility, willingness to work shifts when providers are scarce, and her deep investment in the family's peace of mind stand out as defining traits.

The impact on families is consistently described as profound. Reviewers speak of lasting gratitude for the sense of peace and reliability Kellie's team provides during some of the most challenging periods of aging and illness. One writes that Kellie's approach allowed their family to keep a loved one at home in a familiar environment, which aligned with their deepest desires and brought a sense of normalcy and dignity to difficult days. Others emphasize that Kellie's knowledge and resourcefulness gave them concrete steps and options when navigating tough decisions about care settings, all while maintaining a compassionate, human-centered approach.

A common conclusion across many testimonials is a belief that Kellie has found her calling. She is portrayed as someone who truly understands what elderly individuals and their families need, and who channels care into effective action - whether it's finding the right caregiver match, coordinating a schedule that supports a 99-year-old father, or staying connected and responsive as situations evolve. Several reviewers highlight Kellie's professionalism alongside her warmth, noting that she treats clients like family and that this genuine commitment is evident in every interaction. The Bay Area community in particular is reminded that Stay at Home Senior Care has earned a reputation for compassion, reliability, and consistent excellence.

For anyone beginning the journey of arranging senior care or facing a difficult caregiving moment, the collective message of these experiences is clear: Kellie Guinto and Stay at Home Senior Care offer a dependable, heartfelt resource that respects the desire to remain at home and honors the dignity of every senior. The combination of experienced leadership, careful caregiver selection, flexible and responsive service, and a demonstrated track record of compassionate support makes Stay at Home Senior Care a standout choice for families navigating the complexities of aging, illness, and end-of-life care.

Restaurants

• Chick-Fil-A (0.2 miles)
• In-N-Out Burger (0.3 miles)
• In-N-Out Burger (2 miles)
• The Village Bakery (4.6 miles)
• True Food Kitchen (4.8 miles)
• Shake Shack (4.9 miles)
• Bazille (4.9 miles)

Hospitals

• Kaiser Permanente Redwood City Medical Center (0.5 miles)
• Sequoia Hospital (1.6 miles)
• VA Medical Center-Menlo Park (4.4 miles)
• San Mateo Medical Center (4.5 miles)
• Hoover Pavilion (5 miles)
• Stanford Hospital (5.1 miles)
• Lucile Packard Children's Hospital (5.2 miles)

Cafes

• Philz Coffee (0.5 miles)
• Starbucks (0.5 miles)
• Coffeebar (0.5 miles)
• Starbucks (2.7 miles)
• Café Venetia (5.1 miles)
• HanaHaus (5.1 miles)
• Blue Bottle Coffee (5.1 miles)

Transportation

• Redwood City Caltrain Station (0.5 miles)
• San Carlos Airport Control Tower (1.5 miles)
• San Carlos Airport (SQL) (1.8 miles)
• Hillsdale Station (4.8 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.9 miles)
• Rite Aid (2 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (3.9 miles)

Physicians

• Kaiser RWC Birch Building (0.6 miles)
• California Skin Institute (0.7 miles)
• Redwood City Women's Health Center (1.6 miles)
• Urology: San Carlos Center: Palo Alto Medical Foundation (2.1 miles)
• CCRM Fertility of San Francisco (2.9 miles)
• Menlo Medical Clinic in Menlo Park - 1300 Crane (3.7 miles)
• Menlo Park Psychiatry & Sleep Medicine, Alex Dimitriu, MD (3.8 miles)

Parks

• Burton Park (1.5 miles)
• Red Morton Community Park (1.5 miles)
• Magical Bridge Playground (1.7 miles)
• Highlands Park (2.2 miles)
• Marlin Park (2.7 miles)
• Edgewood County Park (2.9 miles)
• Crestview Park (2.9 miles)

Theaters

• Cinepolis San Mateo (4.9 miles)
• ShowPlace ICON at San Antonio Centre (9.1 miles)