354 Encina Avenue, Redwood City, CA 94061
For more information about senior living options: (844) 490-3973
Kensington Place feels like home, with a caring, compassionate, accommodating staff. The staff are uniformly pleasant, courteous, and efficient. They have good security systems and the food is excellent. Alfredo is a terrific asset to the community; he is a safe driver, personable, and helpful to passengers. Kensington Place has everything you'd expect from a top-tier memory care facility. Mariella Montesinos was amazing; she gave FirstLight a great tour. Mariella put on an incredible Halloween event this year. The Kensington Place open house on October 31 was outstanding - the food was delicious and of high quality; the staff were incredibly welcoming; residents were engaged and happy. Kensington takes good care of residents; the staff encourage them and work as a team. The level of care and the quality of the staff are extraordinary.
A reviewer warned not to choose Kensington Place for loved ones, alleging that residents were physically and emotionally harmed, including claims that the Executive Director ordered medication without family or PCP knowledge and knives were left accessible in memory care. A reviewer described the management as horrific and accused it of hiding behind profit rather than prioritizing quality care. A reviewer stated that the facility's price tag does not correspond to better care and indicated they were leaving, expressing concern about being shamed for the review. A reviewer alleged there were bruises on their mother's wrist and chest that were not documented, that her briefs were not changed regularly, and that a massive UTI went undetected, accusing Kensington of failing to provide proper incontinence care. A reviewer claimed the facility pressures families to pay more for higher standards, implying that cost did not come with improved care.A lively group of friends who have met for four decades recently visited Kensington Place during an afternoon happy hour and stayed for dinner. Their first impression was one of immediate warmth and welcome, reinforced by consistently pleasant, courteous, and efficient staff. They noted solid security and excellent food, and all agreed that their initial experience was outstanding. The overall mood was one of belonging: a place that could feel like home from the moment you walk in.
Among the staff, Alfredo stood out as a valued asset to the community. Described as a terrific addition, he is noted not only for safe driving but also for his personable nature and willingness to help with tasks that support the care of his passengers. His presence exemplifies the kind of hands-on, friendly service that residents and families alike remember fondly.
There were many individualized moments that left a lasting positive impression. A visit with a friend named Doug highlighted the care and attention given to residents, with the reviewer expressing happiness that Doug is well cared for, though they missed a barbecue event. Another reviewer spoke with deep gratitude about their parents' final years at Kensington Place, insisting that there is no better place for a loved one who needs care. The phrase "Angels work at Kensington Place" captures the sentiment of feeling loved, known, and well cared for during a difficult life stage.
Beyond care, the environment itself contributes to the sense of home. Reviewers commented on a nicely sized parking lot and a team that feels like a cohesive, friendly family. Kensington Place is described as warm and inviting, with a well-decorated interior that residents and visitors feel comfortable entering. On one notable day, pet visitors, live music, and a Passover celebration created a vibrant, homey atmosphere that reminded everyone how memory care can be both engaging and comforting. Even in challenging times, being able to attend to a loved one with focused, compassionate attention is a recurring theme.
The staff's approach to care and communication is another recurring thread. Several reviewers praised staff members for their friendliness and accommodation, with specific mentions of an excellent reception and a well-informed LVN named Rebecca, who helped keep patients safe and the surroundings clean. The sense of teamwork - care partners in particular - emerged as a strength, with words like "wonderful," "amazing," and "very supportive" frequently used to describe interactions with the care team, activities coordinators, and management. The community's commitment to safety, activity, and family involvement came through in stories about weekly outings, regular engagement, and a shared goal of well-being for every resident.
Not all feedback was uniformly positive, however. One reviewer shared a strongly adverse experience, alleging physical and emotional harm to a mother, unauthorized medication administration, and unsafe conditions such as knives left in the memory care space. This account stands in stark contrast to the many glowing reviews and serves as a reminder that experiences can vary and that concerns should be addressed promptly and transparently in any care setting.
Amid the varied experiences, there were many touching moments of connection. A person who walked in to meet with front-desk staff recounted a warm greeting from Charlie and a subsequent conversation with Mariella, both described as kind, professional, and reassuring. Mariella's contributions extended beyond tours to meaningful programs and events; she was praised for a first-class tour experience, while another reviewer thanked her for her role in planning and executing a Halloween event that involved residents and families. The community's ability to host informative events - such as a Lewy body dementia presentation led by Helen Bundy Medsger - was highlighted as a key strength, reinforcing Kensington Place's commitment to education, support, and engagement.
Overall, families feel that Kensington Place offers more than just a place for memory care. They describe a community that provides safety, meaningful activities, and a supportive environment where residents are treated with dignity and respect. From the exceptional care team and the warm, home-like atmosphere to the quality of meals and the breadth of programming, many reviews express relief and gratitude at finding a community that aligns with their hopes for their loved ones. For those considering care options, Kensington Place appears to stand out as a place where residents can feel seen, engaged, and valued, with staff who genuinely aim to foster peace of mind for families.
In closing, the testimonials paint a picture of Kensington Place as a multi-faceted memory care community that blends compassionate, attentive caregiving with a lively, welcoming culture. Whether through the steady hands of its clinicians, the friendly efficiency of its front desk staff, or the joyful moments created by its events and outings, Kensington Place is celebrated as a place where residents can live with dignity, receive top-tier care, and enjoy a sense of home - and where families find reassurance in the daily dedication of the people who care for their loved ones.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Francisco International (14 miles away) San Jose International (17 miles away) Metropolitan Oakland International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Encina Care Home is a board and care home located in Redwood City, CA. Our community offers a comfortable and welcoming environment for seniors who require assistance with daily activities.
Our fully furnished facility provides residents with the convenience of having all their needs met in one place. We have a spacious dining room where nutritious meals are served, taking into account any special dietary restrictions our residents may have. Housekeeping services ensure that our community is always clean and tidy.
Encina Care Home also offers various amenities to enhance the quality of life for our residents. We have a beautiful garden where residents can enjoy outdoor activities or simply relax and enjoy nature. Wi-Fi and high-speed internet are available throughout the premises, allowing residents to stay connected with their loved ones.
We understand the importance of coordinating medical needs, which is why we offer assistance with transportation arrangements to doctors' appointments and other medical facilities nearby. Our staff will work closely with health care providers to ensure that all necessary care is provided.
Activities are an integral part of life at Encina Care Home. We offer scheduled daily activities designed to stimulate both the body and mind of our residents. Whether it's engaging in group exercises, participating in arts and crafts, or joining social gatherings, there is always something for everyone.
In addition to our on-site amenities, Encina Care Home benefits from its convenient location. There are numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals nearby – making it easy for residents to access the services they need.
At Encina Care Home, our dedicated team strives to create a warm and supportive environment where seniors can age gracefully while receiving personalized care tailored to their specific needs.
Encina Care Home is located at 354 Encina Avenue, Redwood City, CA 94061 in San Mateo County, California
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