Brookdale Redwood City

Pros

• Residents of Brookdale Redwood City appreciate the friendly and welcoming atmosphere, often describing their neighbors as family.
• Many individuals enjoy the quiet rooms, providing a peaceful living environment.
• The transportation services offered for doctor's appointments and other outings are highly valued by residents.
• Numerous comments highlight the helpfulness and friendliness of the staff members across different areas, including dining and administration.
• The dining room is frequently praised for its pleasant ambiance, good variety of food, and overall enjoyable meals.
• Residents express satisfaction with the variety of activities available, including exercise classes and social events that foster community engagement.
• Several residents note that Brookdale Redwood City strikes an excellent balance between independence for seniors while providing necessary support when needed.
• The beautiful grounds and outdoor spaces receive positive remarks for allowing residents to enjoy nature within their living environment.

Cons

• The management at Brookdale Redwood City is unresponsive to resident concerns, including issues with cleanliness and pest control.
• The exercise videos are outdated, and there is a lack of adequate supervision for fitness classes.
• The appearance of the ground-floor patio directly across from the gym is unkempt, creating an eyesore.
• The pool house is in disrepair, with no maintenance workers present to address the issues.
• Residents have expressed dissatisfaction with the hallways needing paint and the consistently busy laundry facilities.
• Some staff members at the front desk are perceived as rude and unhelpful, leading to negative experiences for residents.
• There are complaints about a lack of engagement from staff towards residents during mealtime interactions.
• The food served has been noted as overly salty and not health-conscious, contributing to weight gain among residents.
• Several areas within the facility show signs of neglect, such as peeling paint in courtyards and outdated carpets in hallways.
• Despite some positive aspects, many residents feel trapped in their situation by family decisions rather than choosing to stay voluntarily.

Review

Brookdale Redwood City has garnered a variety of feedback from its residents and their families, reflecting a complex mix of satisfaction, concern, and constructive criticism. The prevailing sentiment is that while many appreciate the community atmosphere and friendly staff, there are significant areas in need of improvement. These reviews paint a picture of an independent living facility that is generally clean and well-maintained but suffers from issues such as lack of communication with management, dated amenities, and maintenance concerns.

One common point raised by several residents pertains to communication—or rather the lack thereof—from management. Many have expressed frustration over unanswered voicemails and notes regarding pressing concerns like pest control issues and cleaning schedules. For example, multiple complaints about cockroach sightings were met with silence from management. Additionally, residents mentioned that the cleaning staff often did not communicate their arrival times, adding to the uncertainty for those relying on regular housekeeping services. This lack of responsiveness has led to feelings of neglect among residents who feel their concerns are brushed aside.

Another area where Brookdale Redwood City seems to fall short is in its recreational offerings. While some residents enjoy social activities like choir and yoga classes, others lament the outdated exercise videos harking back to the 90s. Moreover, many voiced that there is only one live yoga instructor available for a considerable number of residents looking for engaging physical activities. The absence of relevant programs can leave many feeling unfulfilled despite the friendliness displayed by staff members toward residents.

The condition of communal areas has also been a consistent point of critique among reviewers. Residents have noted that hallways require fresh coats of paint as peeling paint detracts from what could otherwise be inviting spaces. Complaints about neglected outdoor areas abound as well; one patio across from the gym was described as “loaded with junk,” creating an eyesore within the community space. Similarly, disrepair in locations like the pool house begs for attention—residents expressed disappointment over how these aesthetic drawbacks affect their overall enjoyment of Brookdale Redwood City’s facilities.

Dining experiences at Brookdale Redwood City are mixed but mostly positive. Several reviews highlighted that meals were satisfactory or enjoyable; however, others mentioned slower service during dining hours or even dissatisfaction with food quality compared to earlier experiences at the facility when they first moved in. The perception among some family members is that staff interactions can be curt or unwelcoming at times—a disappointing contrast to other aspects noted about resident camaraderie within the community.

Despite these grievances about communication and facilities’ upkeep, many still find solace in friendships formed within Brookdale Redwood City’s welcoming environment. A sense of autonomy is often appreciated by residents who value being able to engage socially without unnecessary intrusion from staff. Those who have been longtime members speak fondly about shared memories and supportive relationships built amongst fellow residents which contribute positively to their overall experience living in this retirement community.

In summary, Brookdale Redwood City offers a blend of strong community ties bolstered by friendly staff alongside notable shortcomings primarily revolving around maintenance issues and inadequate communication channels between management and residents. While many enjoy their time in this relatively affordable living situation—with access to pleasant outdoor spaces—the ongoing challenges indicate specific improvements needed for it to truly thrive as an ideal senior living option moving forward.

Located in the heart of Redwood City, California, this area boasts a variety of amenities ideal for senior living. With several parks nearby such as Red Morton Community Park and Magical Bridge Playground, residents can enjoy nature and outdoor activities. The proximity to multiple pharmacies like CVS and Walgreens ensures easy access to healthcare needs. In terms of dining options, popular restaurants such as In-N-Out Burger and True Food Kitchen offer delicious meals for every palate. For medical care, reputable institutions like Kaiser Permanente Redwood City Medical Center and Stanford Hospital are just a short distance away. Transportation is convenient with the Redwood City Caltrain Station nearby. Overall, this neighborhood provides a balanced mix of recreational, healthcare, and dining options that cater to the needs of seniors looking for a vibrant community to call home.

Parks

• Red Morton Community Park (0.7 miles)
• Magical Bridge Playground (0.9 miles)
• Burton Park (2.7 miles)
• Edgewood County Park (3.1 miles)
• Highlands Park (3.2 miles)
• Crestview Park (3.5 miles)
• Marlin Park (4.3 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.1 miles)
• Rite Aid (1.1 miles)
• Walgreens (2.3 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.5 miles)

Cafes

• Coffeebar (1.1 miles)
• Starbucks (1.1 miles)
• Philz Coffee (1.1 miles)
• Starbucks (2.1 miles)
• Verve Coffee Roasters (3.7 miles)
• Café Venetia (3.8 miles)
• HanaHaus (3.8 miles)

Physicians

• Kaiser RWC Birch Building (1.2 miles)
• California Skin Institute (1.4 miles)
• Redwood City Women's Health Center (1.9 miles)
• Menlo Medical Clinic in Menlo Park - 1300 Crane (2.3 miles)
• CCRM Fertility of San Francisco (2.3 miles)
• Menlo Park Psychiatry & Sleep Medicine, Alex Dimitriu, MD (2.3 miles)
• Stanford Otolaryngology (3.4 miles)

Transportation

• Redwood City Caltrain Station (1.2 miles)
• San Carlos Airport Control Tower (3.1 miles)
• San Carlos Airport (SQL) (3.4 miles)
• Hillsdale Station (6.3 miles)
• Mountain View Caltrain Station (9.6 miles)

Hospitals

• Kaiser Permanente Redwood City Medical Center (1.3 miles)
• Sequoia Hospital (1.9 miles)
• VA Medical Center-Menlo Park (3.4 miles)
• Stanford Hospital (3.6 miles)
• Hoover Pavilion (3.6 miles)
• Lucile Packard Children's Hospital (3.6 miles)
• Stanford Health Care (3.6 miles)

Restaurants

• In-N-Out Burger (1.4 miles)
• Chick-Fil-A (1.8 miles)
• The Village Bakery (3.3 miles)
• True Food Kitchen (3.4 miles)
• Bazille (3.5 miles)
• Shake Shack (3.5 miles)
• In-N-Out Burger (3.5 miles)

Theaters

• Cinepolis San Mateo (6.4 miles)
• ShowPlace ICON at San Antonio Centre (7.7 miles)